Farm Vets in Bracknell

## Summary Animal Physiotherapy Ltd focuses on non-invasive animal physiotherapy and rehabilitation, with a dedicated physio gym plus a separate treatment room (per the clinic website). The clinic is presented as led by Donna Wills, who is listed as the 2021 “Animal Therapist of the Year” (Animal Star Awards) and holds a “certificate in Veterinary rehabilitation for nurses in Denmark with the ESVPS” (as stated on the site). In recent reviews, owners repeatedly describe: - personalised rehab plans with specific, manageable home exercises and targets - conservative management support (including a case where an owner wanted to avoid surgery for a CCL injury) - ongoing accessibility for plan adjustments/questions “at the end of the phone” - longer-term mobility support for senior pets and complex cases (post-op recovery, arthritis, and adapting after leg amputation) ## Services Services explicitly mentioned on the website and/or in reviews include: - Animal physiotherapy and rehabilitation (non-invasive) - Strength and mobility building programmes (including for senior dogs with lameness) - Post-operative rehabilitation and strengthening (owners mention improvement after “just a few sessions” and “post op” leg issues) - Conservative management support for cruciate ligament injury (CCL) where owners wanted to avoid surgery, with plan adjustments as recovery progressed - Arthritis mobility support with exercise programmes (example: an “aging guinea pig who has arthritis” with reported mobility improvement after a month) Species mentioned: - Dogs (multiple rehab examples including assistance dog conditioning, lameness, post-op recovery, and amputee adaptation) - Guinea pig (arthritis case in reviews) - The website also lists cats, rabbits, and elephants as species handled Facilities (from the website): - Physio gym - Treatment room ## People - **Donna Wills** (named on the website): Reviews consistently describe detailed assessment and tailored plans (e.g., “personalised exactly to our dog’s needs”), clear guidance that fits owners’ schedules, and being available to adjust the rehab plan if issues arise. Owners mention working with her on long-term maintenance for senior dogs, and on complex recovery scenarios such as bilateral CCL injury history and adapting after hind-leg amputation. ## Reviews **Google rating: 5 stars from 61 reviews.** Themes below are drawn from the latest written reviews available to us. - Rehab plans described as practical and tailored, with “manageable targets” and home exercises owners could stick to. - Reported functional improvements across different problems: weight-bearing returning after CCL injury management, improved mobility in arthritis, and better strength/movement post-op. - Owners mention support over time (including multi-year relationships) and the ability to get plan tweaks when new issues come up. - Several reviews emphasise work with more complex or specialised needs (assistance dog fitness/conditioning; long-term rehab after leg amputation).

## Summary Emerson and Watson Ltd is an equine-only veterinary practice offering a fully mobile service, with vets carrying mobile diagnostic/treatment equipment to attend horses at their usual yards. The website states a 24-hour service, 365 days a year, and highlights investigative work (lameness, poor performance, medical investigations) alongside dentistry, pre-purchase examinations, and international exports. From the latest written reviews available to us, owners repeatedly describe: (1) in-depth investigations to find hard-to-spot causes of lameness/illness, (2) clear options for treatment plans, including balancing care with cost, and (3) aftercare/follow-up, including staying in touch by phone. One review raises a specific complaint about a staff member (“Maggie”) being rude/disrespectful, while still saying the vets were great. ## Services - **Mobile equine veterinary care** (website: “totally mobile”; vets carry “modern, sophisticated mobile equipment”). - **Poor performance investigations** (website). - **Lameness investigations** (website; reviews mention seeking advice on lameness and investigating difficult-to-detect issues). - **Medical investigations** (website). - **Dental care** (website). - **Pre-purchase examinations** (website; reviews describe pre-purchase vetting and identifying an old injury that could have been missed). - **International exports** (website). - **Advice and follow-up by phone** (reviews: “end of the phone” for small issues; kept owners updated by phone; aftercare/follow-up mentioned). - **24-hour service, 365 days a year** (website statement). ## People - **Ricki Watson (vet)**: Mentioned multiple times as a main vet. Reviews describe him going “into great depth to find the cause” of injuries/illness that were hard to detect, then offering treatment-plan options. Several reviewers emphasise that he discusses treatment in a way that considers overall cost (e.g., “right treatment at the right time with the overall cost”) and provides follow-up/aftercare, including being available by phone. - **Charlotte (role not stated)**: One review says “Charlotte as always was lovely and the horses love her.” - **Mark (role not stated)**: Mentioned as “Mark and the team,” described in one review as experienced, practical, and compassionate. - **Maggie (role not stated)**: One review complains that “Maggie is rude and disrespectful,” contrasting this with “the vets… were great.” ## Reviews **4.8 stars from 20 reviews.** The written reviews available are overwhelmingly 5-star, with one raising a specific complaint about a staff member’s manner. “Themes below are drawn from the latest written reviews available to us.” - **Thorough investigation and problem-solving**: owners describe deep dives into hard-to-detect injuries/illness and finding underlying causes. - **Pre-purchase vetting that picked up issues**: one owner says an old injury was identified during a prospective purchase exam. - **Follow-up and phone communication**: staying in touch by phone, keeping owners updated, and being available for advice. - **Cost and treatment choices discussed openly**: multiple reviews say treatment plans were presented as options and not framed around “making money.” - **A note of conflicting experience on staff interaction**: one reviewer reports a negative experience with “Maggie” (rude/disrespectful) while still praising the vets.

## Summary Chiltern Referrals Ltd (trading as Elite Equine Clinic) is an equine clinic (as indicated by the clinic name). The available information doesn’t state whether it’s part of a wider corporate group or independently run. Based on the latest written review available to us, owners specifically mention: - **“Practice facilities”** being excellent. - A strong **team**, though no individual clinicians are named. ## Reviews **5.0 stars from 1 review.** Themes below are drawn from the latest written reviews available to us. - The only written feedback available (duplicated from the same author) praises the **practice facilities** and the **team**; there are no details about specific treatments, costs, or how cases were handled.