Specialist Vets in Bracknell

## Summary Medivet Bracknell Easthampstead Kynoch Vets is part of the Medivet group. Based on the information available, it appears set up for routine preventative care (vaccinations/annual health checks) as well as urgent same-day problems, with access to overnight emergency consultations. In recent reviews, owners describe being offered an appointment within an hour for a cat with eye discharge, gentle handling for a nervous rescue dog, and prompt treatment that stabilised a dog brought in during a panic attack. ## Services - **Routine care:** annual vaccinations and health checks are specifically mentioned in reviews. - **Eye problems:** assessment of eye discharge in an elderly cat, with **eye drops prescribed**. - **Vaccinations (including kennel cough):** one owner notes **kennel cough given by injection** rather than intranasal, which their dog tolerated better. - **Urgent presentations:** a review describes immediate treatment for a dog in a **panic attack** that “quickly stabilised” them. - **Emergency/out-of-hours:** the website states **overnight emergency consultations** are available **between 7pm and 9am** at a **nationwide price of £130**, with access to **24-hour emergency care** at one of Medivet’s centres. - **Veterinary nurse training:** listed in the clinic data as a **Veterinary Nurse Training facility**. ## Pricing - **Overnight emergency consultation:** **£130** (website states this is a nationwide price), available **7pm–9am**. ## People - **Ben (vet):** mentioned by name in a review for being “kind, caring and professional” during an elderly cat’s vaccination and health check. - **Reception team:** one owner describes a “welcoming warm conversation” when calling with concerns and being helped into an appointment within an hour. - **Handling nervous pets:** staff are described as “loving and gentle” with a nervous rescue dog, helping him become more confident during visits. ## Reviews **Google rating: 4.7 stars from 184 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Fast access when something feels urgent:** appointment reported within **1 hour** for a cat with eye discharge; another review describes an immediate response to a dog in a panic attack. - **Clear, practical treatment outcomes:** examples include **eye drops prescribed** and treatment that “quickly stabilised” a distressed dog. - **Preventative care runs smoothly:** owners mention routine vaccinations being easy to book and appointments running on time. - **Gentle approach for anxious animals:** multiple comments focus on calm, careful handling—especially for a nervous rescue dog.

## Summary Bracken Veterinary Centre is part of the Active Vetcare Veterinary Group (a group with multiple surgeries) and is set up for routine small-animal care alongside more complex work, with in-house diagnostics (laboratory testing plus imaging such as ultrasound and x‑rays) and listed referral services for soft tissue surgery, orthopaedics and cardiology. Out-of-hours emergencies are directed to MiNightVet (as stated on the group website). From the latest reviews, owners most often describe support through serious illness and end‑of‑life decisions (including time to say goodbye and regular updates), plus thoughtful bereavement follow‑up (a sympathy card from the team after a pet’s death). One recent reviewer reports a major pricing dispute and says the practice contacted the RSPCA after they declined treatment. ## Services Services and capabilities mentioned on the website summary and/or in reviews include: - Consultations and routine healthcare - Emergency care during normal hours; out‑of‑hours emergencies handled by MiNightVet (per website) - Diagnostic tests and imaging (in‑house lab work; ultrasound and x‑rays) - Dentistry (including on‑site dental procedures) - Surgery, plus listed referral services: - Soft tissue surgery referral service - Orthopaedic surgery referral service - Cardiology referral service - Vaccinations, parasite control, microchipping, neutering - Nurse clinics - Blood pressure checks and six‑month health checks - Grooming & nail clipping; anal sac expression - Pet travel documentation - Home visits - Exotic animals GP service (species list includes small mammals, reptiles/tortoises, birds, and backyard poultry) - Veterinary nurse training facility (from clinic data) ## People - **Nicole**: mentioned as “wonderful” with a French Bulldog; the dog reportedly “loves seeing her.” - **Kate (vet)**: a reviewer describes clear, step‑by‑step explanations and a gentle approach that helped a nervous pet stay calm. - **Isabel and Michael (vets)**: named as primary vets for a complex case; the owner reports they “kept in contact” and managed repeated scans/tests and medication changes over time. - **Adele**: thanked for being empathetic during euthanasia and end‑of‑life care. - **Christina (vet)**: described as helping a nervous dog feel at ease; a reviewer also notes she followed up later the same evening with options to consider and “no hard sell.” - **Reception team**: multiple reviews mention receptionists being supportive on difficult days, providing comfort and keeping owners updated. ## Reviews **Google rating: 4.6 stars from 234 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Strong focus in reviews on end‑of‑life support: owners describe being given time, having things explained clearly, and being kept updated throughout. - Bereavement gestures are specifically mentioned, including a sympathy card from the team after a pet died. - Handling of urgent and complex illness comes up in detail (e.g., being seen as an emergency after a dog collapsed; repeated scans/tests; steroids; discussion of heart issues and a liver mass). - Communication is a recurring point: reviewers describe patient explanations and follow‑up with options after appointments. - One recent review raises a serious concern about cost (“insane price” compared with another practice) and alleges the practice contacted the RSPCA after the owner declined treatment.

## Summary Medivet Harmans Water is part of the Medivet group. It appears set up for routine care and ongoing case management (annual health checks and booster vaccinations are mentioned), while also linking into Medivet’s wider 24-hour emergency network. Recent reviews repeatedly describe pets being put at ease during exams—including an older dog with fear/anxiety issues—and one owner describes a clear treatment plan after an injury assessment. Cleanliness is also specifically praised, and one visit included the vet introducing a “new AI system” as part of the appointment. ## Services - Routine appointments mentioned in reviews, including **annual health checks** and **booster vaccinations**. - **Injury assessment** and discussion of a **future treatment plan** (owner describes feeling confident in the plan set out). - **Mobility pain checks** are promoted on the website (a **free Mobility Pain Check** offer is referenced, time-limited in the source material). - **Emergency care:** the website states **24-hour emergency care** is available via one of Medivet’s **24-hour centres** (within the wider group network). - **Veterinary Nurse Training facility** (listed in the clinic’s structured service data). ## Pricing - Website states a **£130 consultation fee** for consultations **between 7pm and 9am** at Medivet’s 24-hour emergency centres. ## People - **Arabella** (role not stated in the review): described as examining an injured pet, explaining suggestions for future treatment, and creating a plan the owner felt confident in. The same review notes Arabella asked permission to introduce the owner to a **new AI system** during the appointment. - Staff are repeatedly described as helping pets feel calmer during visits, including an older dog with **fear/anxiety issues** who “left happy” after a health check and booster. ## Reviews **4.8 stars from 110 reviews.** Themes below are drawn from the latest written reviews available to us. - Pets being **put at ease** during appointments (including nervous/fearful dogs and first-time owner visits). - Owners highlighting **clear advice and treatment planning**, including after an injury examination. - Specific mentions of **cleanliness** and **efficient** handling of visits. - Multiple comments on a **warm, friendly atmosphere** and patient, knowledgeable staff.

## Summary Animal Physiotherapy Ltd focuses on non-invasive animal physiotherapy and rehabilitation, with a dedicated physio gym plus a separate treatment room (per the clinic website). The clinic is presented as led by Donna Wills, who is listed as the 2021 “Animal Therapist of the Year” (Animal Star Awards) and holds a “certificate in Veterinary rehabilitation for nurses in Denmark with the ESVPS” (as stated on the site). In recent reviews, owners repeatedly describe: - personalised rehab plans with specific, manageable home exercises and targets - conservative management support (including a case where an owner wanted to avoid surgery for a CCL injury) - ongoing accessibility for plan adjustments/questions “at the end of the phone” - longer-term mobility support for senior pets and complex cases (post-op recovery, arthritis, and adapting after leg amputation) ## Services Services explicitly mentioned on the website and/or in reviews include: - Animal physiotherapy and rehabilitation (non-invasive) - Strength and mobility building programmes (including for senior dogs with lameness) - Post-operative rehabilitation and strengthening (owners mention improvement after “just a few sessions” and “post op” leg issues) - Conservative management support for cruciate ligament injury (CCL) where owners wanted to avoid surgery, with plan adjustments as recovery progressed - Arthritis mobility support with exercise programmes (example: an “aging guinea pig who has arthritis” with reported mobility improvement after a month) Species mentioned: - Dogs (multiple rehab examples including assistance dog conditioning, lameness, post-op recovery, and amputee adaptation) - Guinea pig (arthritis case in reviews) - The website also lists cats, rabbits, and elephants as species handled Facilities (from the website): - Physio gym - Treatment room ## People - **Donna Wills** (named on the website): Reviews consistently describe detailed assessment and tailored plans (e.g., “personalised exactly to our dog’s needs”), clear guidance that fits owners’ schedules, and being available to adjust the rehab plan if issues arise. Owners mention working with her on long-term maintenance for senior dogs, and on complex recovery scenarios such as bilateral CCL injury history and adapting after hind-leg amputation. ## Reviews **Google rating: 5 stars from 61 reviews.** Themes below are drawn from the latest written reviews available to us. - Rehab plans described as practical and tailored, with “manageable targets” and home exercises owners could stick to. - Reported functional improvements across different problems: weight-bearing returning after CCL injury management, improved mobility in arthritis, and better strength/movement post-op. - Owners mention support over time (including multi-year relationships) and the ability to get plan tweaks when new issues come up. - Several reviews emphasise work with more complex or specialised needs (assistance dog fitness/conditioning; long-term rehab after leg amputation).

## Summary Moor Cottage Veterinary Practice is **RCVS Accredited** and **Silver Cat Friendly Accredited**, with a **dedicated cat-only clinic**. The practice lists a wide range of routine and preventive care (vaccines, microchipping, parasite treatment, weight and senior-pet support) alongside procedures such as **neutering (including keyhole surgery)** and **dental care**. From the latest reviews available to us, cat owners repeatedly mention the practical benefit of the **cat-only clinic** (less stress from dogs/other animals) and describe appointments as **quick and efficient**. Reviews also mention **keepsakes after euthanasia** (for example, a paw print and fur) and one case where a staff member (“**Henry M**”) sent a card with **two locks of fur** unprompted. There is also a clear conflict in emergency/out-of-hours expectations: the website states **out-of-hours emergency care** and mentions **home visits and an ambulance service**, while one recent review describes being told the practice **does not provide services overnight**, requiring transfers elsewhere for overnight care. ## Services Services and facilities explicitly mentioned on the clinic website and/or in reviews include: - **Dedicated cat clinic** (cat-only clinic mentioned repeatedly in reviews) - **Emergency care / out-of-hours emergencies** (website states out-of-hours emergency care; one review describes transfer arrangements due to no overnight service at the practice) - **Home visits & ambulance service** (website) - **Animal Health Certificates** (website) - **Vaccinations** and **annual health checks** (website; boosters also mentioned in a review) - **Flea and worm treatment** (website; also referenced in reviews as easy to obtain) - **Microchipping** (website) - **Dental care** (website) - **Neutering** including **keyhole surgery** (website) - **Weight management** and **senior pet care** (website) - **Nurse clinics** and **lumps & bumps clinics** (website) - **Prescriptions** (website) - Species listed on the website: **cats, dogs, rabbits, guinea pigs, hamsters, rats, mice, gerbils, chinchillas** - **Veterinary nurse training facility** (structured clinic data) ## Pricing - One review describes being quoted **£800–£1,500 per day** for hospital-style care for a cat with diabetic complications, and felt pressured by the wording used and the cost estimate. - One review claims prescription/diet **cat food was “literally double the price”** compared with other places (no specific product or price given). - A review mentions a “**VIP system**” paid by **monthly fee** that includes **cat flea and worming treatments, booster injections, and a 3‑monthly check-up** (no monthly price stated). ## People - **Henry M** (staff member; role not stated): praised in one review for sending a card with **two locks of a dog’s fur** as a keepsake after euthanasia, described as an unprompted gesture. - Reception and clinical team (not named): multiple reviews describe staff **keeping owners updated on options**, being **upfront about costs and procedures**, and handling **nervous cats** carefully (one owner with a cat that “hates being handled” said the cat calms down quickly during visits). Another review strongly criticises communication tone (“catastrophic”) and the way decisions and costs were presented during an emergency. ## Reviews **Google rating: 4.6 stars from 388 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Cat-only setup is a deciding factor for many:** owners describe the dedicated cat clinic as reducing stress by avoiding waiting with dogs/other animals. - **Communication and decision-making:** several reviews praise clear explanations and being kept up to date on options and costs; one recent review alleges overly negative language and pressure around euthanasia decisions during a diabetic emergency. - **End-of-life care and keepsakes:** more than one review mentions keepsakes such as **paw prints** and **fur**, and one names a staff member (Henry M) for a thoughtful card and fur clipping. - **Costs are mentioned both positively and negatively:** some say the practice is upfront about costs; others complain about **high quoted daily treatment costs** and **expensive cat food**. - **Out-of-hours/overnight care expectations conflict:** the website states out-of-hours emergency care, while one review reports being told the practice doesn’t provide overnight services and that transfers were required.