Specialist Vets in Hungerford

## Summary Hungerford Vets Ltd is an RCVS-accredited veterinary hospital that offers routine appointments (including nurse-led clinics) as well as stated 24/7 emergency care. The website highlights preventative healthcare and online booking for specific appointment types, including vaccination boosters, medication checks, and six‑month health checks. In the latest reviews, owners describe calm handling of large/nervous dogs during consultations and mention dental surgery care “before, during and after” an operation. A notable negative review describes a serious administrative failure around arranging a cat’s cremation, with delays and no apology despite a partial refund. ## Services - **24/7 emergency care** (stated on the clinic website). - **Consultations** (including online booking for certain vet appointment types). - **Preventative care**: - Vaccination boosters (and a “2nd course of vaccination” listed under nurse appointments on the website) - Six‑month health checks - “Weigh for flea & worm treatments” - **Long-term medication monitoring**: medication checks for long-term medication. - **Nurse clinics / routine procedures**: - Nail clips - Anal gland treatment - **Dental procedures**: dental operation mentioned in a recent review (with care before/during/after). ## Pricing - **Six-month healthy pet check:** £24.99 (website). - **Wellness screening:** £60 (website). - **Consultation fee mentioned in a review:** £50 for a 15‑minute consultation (reviewer opinion described this as “extortionate”). ## People - **Veterinary team (unnamed):** One owner described the team supporting their dog “before, during and after” a dental operation, and said the dog was well looked after through the procedure and recovery. - **A vet seen in a recent consult (unnamed):** One reviewer highlighted patience during an appointment with a large German Shepherd and sensitivity to the owner’s disabilities. - **Front-of-house/admin experience (mixed):** While some reviews mention feeling welcomed and listened to, one detailed review describes an administrative breakdown around cremation arrangements and a lack of apology. ## Reviews **Google rating:** 4.7 stars from 308 reviews. **Themes below are drawn from the latest written reviews available to us.** - **Consultations that feel unrushed and accommodating:** patience with a large dog and an owner with disabilities; others say issues are listened to and they felt reassured. - **Trust and perceived fairness of treatment plans/costs (mixed):** one long-term client says they don’t feel “charged unnecessarily,” while another reviewer objects strongly to **£50 for a 15‑minute consultation**. - **Procedure care mentioned:** a dog’s dental operation is described as well managed across the full process (before/during/after). - **A serious complaint about after-death arrangements:** one reviewer reports delays caused by an administrative error in arranging a cat’s cremation, with repeated chasing and no apology, though half the cost was refunded.

## Summary Hamilton Equine Veterinary Practice Limited describes itself (on its website) as an **independently owned ambulatory equine veterinary practice**, established in **2023**, providing care principally for **Thoroughbred racehorses**. The latest reviews available to us, however, repeatedly refer to **“Hambleton(s) / Hambleton Equine Clinic”** and include examples such as **colic surgery** and care for a **miniature Shetland pony**, which doesn’t neatly match an ambulatory-only, racehorse-focused setup—so it’s worth clarifying what facilities/services are actually being provided under this listing. Decision-relevant points from recent reviews include: - **Out-of-hours attendance for colic** is described, including a rapid visit and **phone updates while the owner was travelling**. - A separate review describes **life-saving colic surgery** with an emphasis on **minimising discomfort** and **daily phone-call updates**. - There are also **complaints about unclear/contradictory billing explanations** (upfront payment requested, followed by an additional bill later). ## Services From the website summary: - **Ambulatory equine veterinary services** - **Diagnostics** - **Consultancy and sales** - Species focus stated: **Thoroughbred racehorse** From structured clinic data and reviews: - **Emergency veterinary services (24/7 or extended hours)** (listed in the structured data) - **Out-of-hours colic call-out** (reported in a review) - **Colic surgery** (reported in a review) - Care described for a **miniature Shetland pony** (reported in a review), which suggests they may see more than Thoroughbred racehorses—this conflicts with the website’s stated principal focus. ## People - **Cameron (vet)** is named in a review for an **out-of-hours colic visit**, described as **thorough and professional**, and for **calling with updates** during the case. ## Reviews **Google rating: 4.6 stars from 94 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Colic care is a standout theme**, including an out-of-hours response and a separate account of **colic surgery** described as life-saving. - Owners mention **frequent updates**, including **phone calls during travel** and **daily calls** during ongoing care. - A recurring negative theme is **billing clarity**, with one reviewer describing **upfront payment for a “simple procedure” followed by an extra bill**, and saying staff gave **contradictory explanations** (receptionist vs manager). - Some reviews are brief but positive (e.g., “excellent service,” “professional”).