
Coach House Vets Ltd, located in Newbury, is a highly regarded veterinary clinic with a specialization in equine care and emergency veterinary services. Notably, it also serves as a veterinary nurse training facility. The clinic has garnered a strong reputation, reflected in its impressive Google Maps rating of 4.8 stars from 79 reviews, indicating a high level of customer satisfaction.
The reviews available are overwhelmingly positive, highlighting the clinic's exceptional service and compassionate care. Reviewers frequently mention the professionalism and kindness of the staff, particularly appreciating individuals like Nina, Phill, and Chloe, who are noted for their personable approach and expertise. Customers express gratitude for the clinic's willingness to accommodate pets' needs and the evident love for animals shown by the team.
A consistent theme across the reviews is the clinic's ability to put both pets and their owners at ease, even in stressful situations. There is particular praise for the clinic's handling of emergencies, with staff members providing reassurance and effective solutions. The clinic's reception team is also commended for their helpfulness and understanding, contributing to a seamless experience for pet owners.
While specific pricing details are not mentioned, the emphasis on personalized care and the testimonials of satisfied clients suggest a service that many find worth the investment, even if it means traveling further for their pets' care. Overall, Coach House Vets Ltd stands out as a preferred choice for veterinary services in Newbury, combining professional expertise with compassionate care.
Note: Showing the 5 most recent Google reviews out of 79 we track in total. Recent reviews may not be representative of overall sentiment.
2 months ago
Really understanding vets more than willing to work around your pet's needs.
5 months ago
Simply the best equine veterinary centre I’ve ever used. Nina has been out to my mare 3 times in 3 weeks to treat 2 horrible cuts, stitches and staples. Lots of antibiotics. Nina was so kind and professional, she explained every procedure as she was doing them and explained why. She was on the end of the phone with any concerns I had. I honestly cannot thank her enough. I would also like to express that the ladies in the office were also kind and sympathetic. You are all extraordinary people. Thank you again Laura kirby and of course Tara 😀
a year ago
Absolutely brilliant service from the team. Recently moved to the area and Buddy our Jack Russell who’s 13 years old was due his jabs. Previous experience at old vets was always an apprehensive experience for both Buddy and myself, and had got to the stage of us having to muzzle Buddy, so was anxious about today but what a difference it was. No muzzle needed. Buddy was greeted by staff, both Buddy & myself felt at ease and he was given time to check the room out and then jabs done with no fuss. Thank you all so much.
a year ago
The team at Coach House have always been so great when dealing with our two cats since they were born. Undeniable love for animals and always give genuine care. I was compelled to leave a review following out latest run in when we called up on a Saturday with a possible emergency following our cat not being able to pass urine and had clear discomfort. I think it was Phill that I spoke to which put us at ease straight away and his advice and care was second to none, and it worked - thank you SO much, Phill! Also important to add that previously, we travel the extra journey to the Burlyn's Surgery as it's simply worth it for the care, which is 9 miles one way, about 1 hour round trip. Coach House have often been accommodating with seeing us at the Foxhold Surgery which is much closer, only 3 miles away! Sometimes it is better to go the distance and get better care. Thanks again, team! You guys are the best.
2 years ago
This continues to be a wonderful practice. Vets Phill and Chloe are so personable and the reception always make a real effort to help. We have one happy dog! [Having tried a more local Andover vet for logistical reasons, we have now returned to Coach House - the personal touch makes all the difference!]
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