Valley Equine Hospital Lambourn Ltd

Valley Equine Hospital Lambourn Ltd is an RCVS Accredited Equine Hospital providing care for horses and ponies, with both ambulatory visits and hospital-based investigations. The website states a 24-hour emergency service (365 days a year), with out-of-hours calls handled by experienced veterinary nurses. Facilities mentioned include digital radiography and a standing distal limb CT scanner; reviews also reference horses coming in for scans and referral surgery, with owners describing twice-daily update calls during hospital stays and pre-/post-op discussions with the surgeon.

Services

•24-hour emergency service (365 days/year), with out-of-hours call handling by experienced veterinary nurses (per website).
•Ambulatory service (per website).
•Routine health care (per website).
•Investigations/diagnostics, including
•Digital radiography (per website).
•Standing distal limb CT (per website).
•Scans mentioned by owners bringing horses in for imaging (per reviews).
•Referral surgery (per reviews), including
•Surgeon phone calls before and after surgery explaining the plan, what happened, and post-operative management (per review).
•Veterinary nurse training facility (per structured clinic data).

People

•Dr Jessica Kidd: Named as performing a horse’s surgery successfully and explaining the issue, procedure and aftercare clearly (review). Another owner credits her with resolving a lameness case after other vets had not (review), describing thorough questioning and detailed discussions with owners.
•Nina: Mentioned for keeping an owner “fully informed” during a surgical referral stay (review).
•Tom: Credited (with the team) for treatment and support that led to a horse in very poor condition returning home “on the road to a full recovery” within a week (review).
•Ollie: Thanked for being available by phone to guide an owner through a difficult decision, with “clear unequivocal advice” (review).

Reviews

Google rating: 4.7 stars from 43 reviews. “”

•Frequent, proactive updates during inpatient care, including twice-daily calls and additional calls from the surgeon around surgery (one detailed referral review).
•Clear explanations and decision support: owners describe thorough explanations of procedures/aftercare, and guidance by phone even when outcomes were difficult (multiple reviews).
•Diagnostics and referral cases are commonly mentioned, including coming in for scans and surgery (reviews).
•Cost communication noted positively in one case: final bill reported as under the quoted amount (review).
•A negative outlier: one recent review alleges a poor “vetting” with no explanation and no health check, which contradicts other accounts focused on detailed communication.

Reviews for Valley Equine Hospital Lambourn Ltd

Note: Showing the 5 most recent Google reviews out of 43 we track in total. Recent reviews may not be representative of overall sentiment.

Elle T

3 months ago

Bad vetting no explanation no health check

Natasha Heimers

8 months ago

Cara Chapman

7 months ago

Absolutely fantastic vets. Really took great care of my boy when he came for scans. Would totally recommend!

10 months ago

David Bond

Amanda Ella Davis

12 months ago

OMG Tom and the Team are awesome. I took Mango there a week ago and he was in the worst condition ever and told to expect the worst. One week later Mango is back home and on the road to a full recovery. We are eternally grateful for the love, care , support and treatment they gave Mango. And we couldn’t recommend them enough. Thank you xx

9 months ago

Buckinghamshire Donaldsons

a year ago

My horse recently visited Valley Equine as a referral for surgery. I cannot express how good this practice was - they rang me twice a day to let me know how my horse was doing, as well as additional calls from the surgeon before and after surgery to let me know exactly what was going to happen and how surgery had gone, with post operative management details. My horse can be quite reactive but the environment at the stables was lovely and he took less than minutes to settle. The staff did all they could do ensure that he was happy and comfortable there. The clinic were also very honest with their bills, with final costs coming under what they had quoted! Dr Jessica Kidd performed my horses surgery very successfully and explained the issue, the procedure and the aftercare to me brilliantly, whilst Nina did an excellent job of making sure I was fully informed of how things were going. I thought this practice was extremely competent and focus on needs of both the horse and the owner was exemplary.

Equiporium Sport Horses

2 years ago

Jessica Kidd is particularly talented in lameness resolution where 3 other top sports vets failed to resolve the matter with our high level jumper. Jessica's extreme talent, kindness, care, commitment to go above & beyond combined with her particularly outstanding bedside manner sets her in a league of her own on an International level. We were seriously considering traveling the horse to Europe for his bone scan & resultant treatment to a top clinic in Europe & having made the choice to rather use Jessica in the UK, we could not be more pleased with our decision based on the results Jessica has delivered. Jessica is particularly attentive, really questions everything, listens closely to the horse & discusses thoroughly with the horse's owners. I could not recommend Jessica more strongly. We are so pleased to find such a talented professional in the UK & will certainly consult with her on other performance horses going forward.

Judiith Leggatt

3 years ago

Clear unequivocal advice from a very competent and experienced professional. Ollie, thank you and for being there at the end of the phone to guide me. The outcome was not happy but in the horse's best interest. Definitely the' best around here' to quote an earlier review!