Featured Clinic Overview
## Summary Kingsclere Veterinary Surgery’s ownership (independent vs corporate group) isn’t stated in the information provided. Based on the services and experiences described, the practice appears set up for both routine care and common procedures such as neutering and dental work, with an emphasis on keeping owners updated during treatment. Concrete details mentioned by owners include: - Cat spay/neuter surgery with “excellent” communication via WhatsApp (including convenience of messaging). - Dental descale with possible extractions, where one owner says the quote included any extractions and aftercare, and they received progress updates and photos during the day. - Nail trimming provided as a regular service for a pet on a subscription. - Staff taking extra time with anxious dogs and explaining problems and options without making owners feel rushed. ## Services Services and capabilities explicitly mentioned in reviews include: - Cat spay (surgical neutering). - Dentistry: teeth descaling/cleaning, with possible extractions discussed as part of the treatment plan. - Post-operative aftercare, including return visits after a dental procedure. - Nail trimming. - Treatment for injuries after a dog attack (details of treatment aren’t specified, but care for the incident is described). - Routine check-ups and “thorough review” appointments for ongoing care. - Owner updates during the day, including photos and communication by WhatsApp/phone (as described by reviewers). ## People Named team members mentioned in reviews: - Laura (vet/team member): repeatedly credited for taking time to explain problems and options, and for helping a dog become comfortable attending the clinic (one owner said their dog went from being terrified at a previous practice to pulling to go in). Another review mentions Laura being welcoming to children and involving them (e.g., letting them listen to a dog’s heart). - Matt (vet/team member): mentioned alongside Laura as part of “Matt & the team,” in the context of supportive care and clear explanations during a difficult period. - Freya (vet/team member): described as reassuring and empathetic when a dog was treated after being attacked by another dog. ## Reviews Google rating: 5 stars from 101 reviews. Themes below are drawn from the latest written reviews available to us. - Communication during procedures: owners mention being kept updated through the day, including WhatsApp messages and photos. - Specific procedures discussed positively: cat spay and dental descaling with possible extractions are both described as going smoothly, with clear planning and aftercare. - Time and explanations: multiple reviewers say they don’t feel rushed, and that options are explained in a way that helps them make decisions. - Handling nervous pets: several owners highlight patience with anxious or fearful dogs, with one reporting a marked change in their dog’s willingness to enter the clinic. - Small “comfort” touches: treats are mentioned more than once (including “hand made treats”), and owners describe pets being happy to return for follow-up visits.
Showing 1-10 of 88 clinics
Newbury South Vets4Pets is part of the Vets4Pets group and is described on its website as a locally owned practice led by RCVS Recognised Advanced Practitioners (Natasha Jameson, Joe Binfield, Dan Preece). The clinic looks set up for more complex work than routine primary care, with orthopaedic and advanced soft-tissue surgery (including referrals), diagnostic imaging (ultrasound, digital X-ray, echocardiograms), an in-house lab, and hospitalisation facilities (including an isolation unit and separate cat/dog wards). In the latest reviews, owners give concrete examples of being seen at short notice for unwell pets, clear explanations (including itemised cost breakdowns to support decision-making), and proactive inpatient updates—one owner describes multiple calls plus WhatsApp messages with photos during an overnight stay. Handling of anxious pets is a repeated theme, including a rescue dog who “finds people scary” settling during an appointment, and a nervous dog becoming comfortable with nail clips over time.
Newbury South Vets4Pets is part of the Vets4Pets group and is described on its website as a locally owned practice led by RCVS Recognised Advanced Practitioners (Natasha Jameson, Joe Binfield, Dan Preece). The clinic looks set up for more complex work than routine primary care, with orthopaedic and advanced soft-tissue surgery (including referrals), diagnostic imaging (ultrasound, digital X-ray, echocardiograms), an in-house lab, and hospitalisation facilities (including an isolation unit and separate cat/dog wards). In the latest reviews, owners give concrete examples of being seen at short notice for unwell pets, clear explanations (including itemised cost breakdowns to support decision-making), and proactive inpatient updates—one owner describes multiple calls plus WhatsApp messages with photos during an overnight stay. Handling of anxious pets is a repeated theme, including a rescue dog who “finds people scary” settling during an appointment, and a nervous dog becoming comfortable with nail clips over time.
Kelperland Veterinary Centre is a family-owned independent practice (established in the 1950s) that treats a wide range of pets including dogs, cats, rabbits, ferrets, chickens, hamsters and guinea pigs. Recent reviews point to a clinic geared for both urgent injuries and complex surgery: owners describe x‑rays followed by orthopaedic repair with plates after a broken leg, cruciate ligament operations, and removal of carcinomas. A few very specific touches come up repeatedly, including follow-up check-ins after surgery and bereavement support (offering a paw print and fur keepsake, plus a memorial card).
Kelperland Veterinary Centre is a family-owned independent practice (established in the 1950s) that treats a wide range of pets including dogs, cats, rabbits, ferrets, chickens, hamsters and guinea pigs. Recent reviews point to a clinic geared for both urgent injuries and complex surgery: owners describe x‑rays followed by orthopaedic repair with plates after a broken leg, cruciate ligament operations, and removal of carcinomas. A few very specific touches come up repeatedly, including follow-up check-ins after surgery and bereavement support (offering a paw print and fur keepsake, plus a memorial card).
Falkland Veterinary Clinic
Newbury
Our Score (91/100)
Falkland Veterinary Clinic is a small-animal practice established in 1989, and is a training centre for veterinary nurses with partnerships mentioned for student training. The clinic appears set up for a wide range of routine and urgent problems across many species (from dogs and cats through to exotics and birds), with emergency care provided by its own on-site team until 7pm and named out-of-hours providers after that. From the latest reviews, owners repeatedly describe: - Clear, take-home cost information: one reviewer says they were given a pricing print-out to consider at home alongside treatment options. - Handling urgent issues quickly: an injured paw was reportedly assessed and stitched (under anaesthetic) in under an hour. - Support around end-of-life decisions: multiple reviews mention pets being put to sleep with particular praise for the vet’s manner and the team’s practical support for families.
Falkland Veterinary Clinic is a small-animal practice established in 1989, and is a training centre for veterinary nurses with partnerships mentioned for student training. The clinic appears set up for a wide range of routine and urgent problems across many species (from dogs and cats through to exotics and birds), with emergency care provided by its own on-site team until 7pm and named out-of-hours providers after that. From the latest reviews, owners repeatedly describe: - Clear, take-home cost information: one reviewer says they were given a pricing print-out to consider at home alongside treatment options. - Handling urgent issues quickly: an injured paw was reportedly assessed and stitched (under anaesthetic) in under an hour. - Support around end-of-life decisions: multiple reviews mention pets being put to sleep with particular praise for the vet’s manner and the team’s practical support for families.
Our Score (91/100)
Forest House Veterinary Group describes itself as a privately owned (independent) veterinary group, established for over 150 years, with a main hospital that has a resident nurse on site 24 hours a day for accident-and-emergency care. Reviews add some practical decision signals: owners mention being squeezed in for a Sunday appointment when fully booked, and receiving a next-day follow-up call to check symptoms and worries. Dental work is specifically referenced (a senior cat having several teeth removed with a good outcome). There is also a sharp disagreement in experiences: one reviewer alleges pressure around euthanasia and cost, while multiple others describe the vets’ advice as “fair and balanced.”
Forest House Veterinary Group describes itself as a privately owned (independent) veterinary group, established for over 150 years, with a main hospital that has a resident nurse on site 24 hours a day for accident-and-emergency care. Reviews add some practical decision signals: owners mention being squeezed in for a Sunday appointment when fully booked, and receiving a next-day follow-up call to check symptoms and worries. Dental work is specifically referenced (a senior cat having several teeth removed with a good outcome). There is also a sharp disagreement in experiences: one reviewer alleges pressure around euthanasia and cost, while multiple others describe the vets’ advice as “fair and balanced.”
Our Score (90/100)
Medivet Wokingham 24 hour Kynoch Vets is part of the Medivet group and is set up for continuous (24/7) care, including out-of-hours consultations and both routine and advanced surgery (as described on the clinic website). Recent reviews give practical examples of what that looks like: online booking and on-time appointments, in-house testing with quick results (urine test run right before an appointment), and ongoing post-op follow-ups “as needed” for an elderly cat with complications. There’s also a clear split in experience out-of-hours: one owner reports a missed promised follow-up call and being asked to pay for another visit, while another describes supportive handover from night vet to morning shift during end-of-life decision-making.
Medivet Wokingham 24 hour Kynoch Vets is part of the Medivet group and is set up for continuous (24/7) care, including out-of-hours consultations and both routine and advanced surgery (as described on the clinic website). Recent reviews give practical examples of what that looks like: online booking and on-time appointments, in-house testing with quick results (urine test run right before an appointment), and ongoing post-op follow-ups “as needed” for an elderly cat with complications. There’s also a clear split in experience out-of-hours: one owner reports a missed promised follow-up call and being asked to pay for another visit, while another describes supportive handover from night vet to morning shift during end-of-life decision-making.
Hall Place Veterinary Centre
Maidenhead
Our Score (90/100)
Hall Place Veterinary Centre is an RCVS-accredited small-animal practice that has been operating since 1993, with orthopaedic referrals mentioned on its website. Recent reviews describe fast access for problems like a cat skin infection (“given an appointment immediately”) and vets who explain options in plain language “that doesn’t require a veterinary degree.” Owners also mention practical handling adjustments for anxious/special-needs dogs (assessment outside or in the car, prioritising questions over stressful examination). One recent review raises a cost concern, describing treatment as “overpriced” and stating a £350 cremation fee with “no choice” of cremation types—contrasting with other reviews that say decisions weren’t driven by money.
Hall Place Veterinary Centre is an RCVS-accredited small-animal practice that has been operating since 1993, with orthopaedic referrals mentioned on its website. Recent reviews describe fast access for problems like a cat skin infection (“given an appointment immediately”) and vets who explain options in plain language “that doesn’t require a veterinary degree.” Owners also mention practical handling adjustments for anxious/special-needs dogs (assessment outside or in the car, prioritising questions over stressful examination). One recent review raises a cost concern, describing treatment as “overpriced” and stating a £350 cremation fee with “no choice” of cremation types—contrasting with other reviews that say decisions weren’t driven by money.
The Berkshire Vet
Newbury
Our Score (90/100)
The Berkshire Vet describes itself as an independent veterinary clinic with hospitalisation facilities, offering routine care, surgery and a 24/7 emergency service (as stated on its website). Reviews repeatedly mention a “meet and greet”/familiarisation approach for anxious pets, including taking appointments slowly with treats and lick mats, and also describe urgent problem-solving such as mild sedation to remove a fish hook and treatment for a cat’s upper respiratory tract disease that had spread to the sinuses. Several reviewers also highlight help with insurance claims and say the practice is transparent on pricing (without quoting specific fees).
The Berkshire Vet describes itself as an independent veterinary clinic with hospitalisation facilities, offering routine care, surgery and a 24/7 emergency service (as stated on its website). Reviews repeatedly mention a “meet and greet”/familiarisation approach for anxious pets, including taking appointments slowly with treats and lick mats, and also describe urgent problem-solving such as mild sedation to remove a fish hook and treatment for a cat’s upper respiratory tract disease that had spread to the sinuses. Several reviewers also highlight help with insurance claims and say the practice is transparent on pricing (without quoting specific fees).
Our Score (89/100)
Donnington Grove Veterinary Group is a large first-opinion small-animal practice that has been established for over 100 years. The main site is an RCVS-accredited hospital and states it is open 24 hours a day, 365 days a year for both routine appointments and emergencies. Reviews most often describe urgent same-day help (including being seen within 15 minutes for end-of-life care) and calm, unhurried support during euthanasia appointments, including being given time afterwards and (in one case) being offered the option to pay later. A small number of comments conflict on front-desk experience: several describe reception as helpful and efficient, while one reviewer felt intimidated and ignored when collecting a prescription.
Donnington Grove Veterinary Group is a large first-opinion small-animal practice that has been established for over 100 years. The main site is an RCVS-accredited hospital and states it is open 24 hours a day, 365 days a year for both routine appointments and emergencies. Reviews most often describe urgent same-day help (including being seen within 15 minutes for end-of-life care) and calm, unhurried support during euthanasia appointments, including being given time afterwards and (in one case) being offered the option to pay later. A small number of comments conflict on front-desk experience: several describe reception as helpful and efficient, while one reviewer felt intimidated and ignored when collecting a prescription.
The Pet Practice is an independent, family-owned veterinary clinic founded in 2009 by vet Ben Johnson (named on the clinic website and in reviews). Recent reviews describe a team that can accommodate prompt appointments and follow-ups (one owner says their dog was seen the day they called and then “slotted in” again the next day for treatment). Several owners also mention stress-reduction strategies for anxious pets (including an elderly cat who is “extremely worried” but was kept calm enough to take treats), and a clean, tidy clinic environment.
The Pet Practice is an independent, family-owned veterinary clinic founded in 2009 by vet Ben Johnson (named on the clinic website and in reviews). Recent reviews describe a team that can accommodate prompt appointments and follow-ups (one owner says their dog was seen the day they called and then “slotted in” again the next day for treatment). Several owners also mention stress-reduction strategies for anxious pets (including an elderly cat who is “extremely worried” but was kept calm enough to take treats), and a clean, tidy clinic environment.