Donnington Grove Veterinary Group

Services

• •24/7 routine and emergency care at the main hospital, with recent examples including an emergency slot for a cat with a tail bite and prompt help when a pet was brought in after a road accident.
• •Euthanasia and end-of-life support, which remains a strong theme in feedback. Owners describe clear explanations, unhurried appointments, time to say goodbye, and sensitive follow-up, including condolence support. One review also mentions a home visit by a vet and nurse to avoid unnecessary suffering.
• •Prescriptions and medication dispensing, including help at short notice when another practice could not supply a prescription.
• •Small-animal care across multiple species, including cats, dogs, rabbits, birds, and other small furry pets. Reviews specifically mention cat and dog care, and the practice has also been noted as accepting an injured wood pigeon.
• •Surgical care, with one long-term client specifically praising care around a dog’s major surgeries.
• •Veterinary nurse training facility, listed in the clinic information.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Reviews are limited on pricing, but one long-standing client explicitly described the practice as expensive.

People

• •Daniela (vet) is specifically thanked in earlier feedback about a dog’s major surgeries and ongoing care.
• •Amber and Val are named in an emergency review for being kind, patient, and efficient when fitting in a cat at short notice.
• •Reception and front desk staff are often praised for being helpful, friendly, and sensitive during difficult visits, although a small number of recent reviews were less positive about reception interactions.
• •Vets and nurses are regularly described as knowledgeable, caring, professional, and calm, especially in urgent and end-of-life situations.

Reviews

Google rating: 4.7/5 from 391 reviews.

• •Recent feedback is mostly very positive, with repeated praise for knowledgeable vets and a friendly, caring team.
• •End-of-life care is a major strength in reviews, with owners describing compassionate home visits, clear explanations, privacy, time to say goodbye, and thoughtful follow-up after a pet’s death.
• •Urgent support is also well regarded, including emergency appointments for an injured cat, quick communication after a pet was brought in following a road accident, and short-notice prescription help.
• •The main criticism in recent reviews concerns reception experience and cost: while many people found front desk staff helpful and kind, a few reviewers felt the reception team had become less welcoming, and one long-standing client said the practice was expensive.