The Pet Practice – Vets in Newbury
Clinic Overview
- Consistently warm, attentive care: Reviewers describe a friendly, helpful team that makes both pets and owners feel looked after from the first phone call through to the appointment itself. - Strong feedback on more involved treatment: Recent reviews praise tailored care plans for chronic problems such as arthritis and skin disease, along with positive experiences of surgery and aftercare. - Efficient access and low waiting times: Owners mention being seen promptly, including same-day appointments and quick return visits for treatment.
Services
- •General veterinary appointments and ongoing care: Owners describe both first visits and repeat visits for routine care, investigations, and treatment when pets are unwell.
- •Management of longer-term health problems: Recent reviews mention tailored plans for issues including arthritic pain and severe skin conditions, with owners praising the attention to detail in longer-term care.
- •Surgery and follow-up care: Reviews include positive comments on both routine and more complex surgical procedures, as well as immediate aftercare and follow-up treatment.
- •Short-notice appointments and quick follow-ups: Owners mention being offered same-day appointments and being fitted in again the next day when treatment was needed.
- •Support for anxious or stressed pets: Several reviewers say the team adjusts its approach for individual animals, helping nervous pets stay calmer during visits.
- •Clear, unhurried consultations: Owners regularly mention questions being answered patiently, with vets explaining what they are doing during the appointment.
- •Care for some exotic pets: One recent reviewer specifically praised the practice’s handling of an African Grey, suggesting experience beyond cats and dogs.
Pricing
No published pricing information is currently available for this clinic.
People
- •Ben Johnson (vet, founder): Founded the practice in 2009 and is still praised in reviews as a friendly, helpful vet.
- •Meg (veterinary nurse): Mentioned warmly for taking time with an elderly, very anxious cat and helping keep her calm during visits.
- •Joe and Kat: Named in a recent review for going above and beyond during a cat’s visit and providing very caring treatment.
- •Wider team: Reviews regularly describe the staff as welcoming, knowledgeable, attentive, and kind from reception through to clinical care.
Reviews
Google rating: 5.0/5 from 48 reviews.
- •Consistently warm, attentive care: Reviewers describe a friendly, helpful team that makes both pets and owners feel looked after from the first phone call through to the appointment itself.
- •Strong feedback on more involved treatment: Recent reviews praise tailored care plans for chronic problems such as arthritis and skin disease, along with positive experiences of surgery and aftercare.
- •Efficient access and low waiting times: Owners mention being seen promptly, including same-day appointments and quick return visits for treatment.
- •Good handling of nervous and varied patients: Reviews continue to highlight gentle care for anxious pets, and one owner specifically praises the practice’s confidence with an exotic bird.

