The Pet Practice

The Pet Practice is an independent, family-owned veterinary clinic founded in 2009 by vet Ben Johnson (named on the clinic website and in reviews). Recent reviews describe a team that can accommodate prompt appointments and follow-ups (one owner says their dog was seen the day they called and then “slotted in” again the next day for treatment). Several owners also mention stress-reduction strategies for anxious pets (including an elderly cat who is “extremely worried” but was kept calm enough to take treats), and a clean, tidy clinic environment.

Services

Only a small amount of specific clinical detail is mentioned in the information available, but owners and the clinic website indicate

• •General veterinary appointments and ongoing care (owners talk about returning regularly and multiple repeat visits).
• •Short-notice/same-day appointments when needed (a dog was seen the day the owner called).
• •Follow-up treatment booked quickly (an additional appointment the next day was arranged “for treatment”).
• •Support for anxious/stressed pets using individual strategies to reduce stress and anxiety during visits.

People

• •Ben Johnson (vet, founder): Mentioned by name as a “super friendly helpful” vet in a recent review, and identified on the clinic website as the vet who founded the practice in 2009.
• •Meg (veterinary nurse): Praised for taking time with an elderly, very worried cat, not making the owner feel rushed, and helping keep the cat calm enough to accept treats during the appointment.

Reviews

5.0 stars from 28 reviews. “”

• •Speed of access when something is wrong: seen the same day as the call, with a next-day slot arranged for further treatment.
• •Communication in consultations: owners mention questions being answered patiently.
• •Handling nervous pets: multiple reviewers describe staff adapting their approach to reduce stress and anxiety; one detailed example involves keeping a very anxious elderly cat calm enough to take treats.
• •Clinic experience and environment: repeated mentions of staff being welcoming/polite, and the practice being clean and tidy.