The Berkshire Vet

- Owners frequently describe the team as kind, professional and reassuring, with clear explanations and time given to discuss treatment decisions. - A strong recurring theme is the clinic’s independent feel, with several reviewers contrasting it favourably with more commercial experiences elsewhere and praising the absence of upselling. - Nervous pets are a clear strength in the feedback, with repeated mentions of familiarisation visits, treat-led handling and unhurried appointments that help anxious dogs stay calm.

The Berkshire Vet is an independent practice in Newbury offering routine veterinary care alongside surgery, hospitalisation and 24/7 emergency support. Recent feedback is consistently very positive, with owners highlighting calm, low-stress handling, clear explanations and a team that puts animal welfare first. Reviews also mention clean, modern facilities and strong support in urgent or difficult cases.

Services

•Routine care and vaccinations: General health checks and vaccinations are part of the clinic’s core service, with reviews describing annual vaccination appointments handled in a calm, pet-friendly way.
•Surgery and procedures: Surgical care is offered, alongside minor procedures where needed; one owner described a dog having a fish hook removed from a paw under mild sedation.
•Illness workups and treatment: Reviews give examples of medical care for more complex problems, including a kitten with upper respiratory tract disease and sinus involvement treated with injections and antibiotics.
•Hospitalisation and emergency care: The clinic has hospitalisation facilities and offers 24/7 emergency care, including appointments outside normal opening hours.
•Low-stress handling for nervous pets: Familiarisation visits, meet-and-greet appointments, slow examinations, treats, lick mats and gentle handling are all recurring themes in feedback, especially for anxious dogs and rescue pets.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. At the same time, reviews often describe pricing as transparent, with several owners specifically praising the lack of upselling and saying the clinic focuses on value and the animal’s needs rather than selling extras.

People

•Aaron (vet): Repeatedly praised for practical, effective care, including diagnosing a kitten’s upper respiratory tract disease and sinus involvement, providing treatment, and helping with insurance claims.
•Vicky James (vet): Highlighted for patient, low-stress handling during a vaccination visit for a highly anxious rescue spaniel, using a slow approach, treats and a lick mat.
•Katie: Mentioned in positive feedback about helping dogs settle during relaxed introductory visits, and also thanked by name for compassionate care.
•Naomi and Tracey: Thanked alongside the wider team for kindness, compassion and taking time to talk through a pet’s care.
•Emma: Praised for being especially helpful and patient with a nervous dog.
•Wider team: Reviews also speak highly of the reception team, vets and veterinary nurses for being friendly, professional and supportive.

Reviews

The clinic has a 5.0/5 Google rating from 200 reviews.

•Owners frequently describe the team as kind, professional and reassuring, with clear explanations and time given to discuss treatment decisions.
•A strong recurring theme is the clinic’s independent feel, with several reviewers contrasting it favourably with more commercial experiences elsewhere and praising the absence of upselling.
•Nervous pets are a clear strength in the feedback, with repeated mentions of familiarisation visits, treat-led handling and unhurried appointments that help anxious dogs stay calm.
•Recent reviews also highlight good outcomes in urgent or tricky situations, including mild sedation for fish hook removal and quick treatment for a very sick kitten; the building is described as clean, airy and well equipped.

Reviews for The Berkshire Vet

Note: Showing the 10 most recent Google reviews out of 200 we track in total. Recent reviews may not be representative of overall sentiment.

Sarah Leijten

3 weeks ago

Always so professional and very caring towards my dogs, as well as any foster dogs we have had. Advice is always solid and no upselling at all! Great to have an independent vet to go to....

Matthew Clark

1 month ago

Having used the Berkshire Vet several times, I was impressed by the care they took of our dog, Roddy, and the consultation fee. Our previous vet was constantly trying to upsell, which grew a bit tedious. At the Berkshire Vet, they actively tried to save us money on things like vaccinations and were focused solely on our dog's wellbeing. I haven't experienced this kind of service from a vet in more than 15 years. It's nice that the vets and veterinary nurses feel able to concentrate on what they are trained to do, rather than being over "commercial". All the staff there are friendly and helpful, from the front desk team to the vets and nurses. I would recommend them.

Samantha Fellows

Absolutely blessed to have found this amazing team. We were treated with kindness and compassion by everyone we met. The care offered to Minnie was the best she could have had. We were given explanations and time to discuss Minnie’s care. Special thanks to Naomi, Katie, Tracey and Aaron. Words cannot convey our gratitude. Thank yo

anji forte

Emma has been extremely helpful and patient with my nervous dog.

Esther Redhouse

Wow! A team of brilliantly knowledgeable and experienced vets who warmly welcomed me and my dogs into their practice. They definitely put my dog's health and wellbeing as the top priority in choosing and implementing a treatment regime. They listened to me intently and answered all of my questions knowledgeably and without judgment. Every member of the team was friendly, warm and very obviously a huge animal lover whilst also dealing with me professionally and kindly. The facilities are second to none, huge, airy spaces that are well equipped with modern technology and resources. My dog's normally tremble with anxiety at the vets, but not here. They were relaxed and confident throughout. I cannot recommend Berkshire Vets highly enough.

Adam Dufait

3 months ago

We have had very good experiences, the staff are wonderful and the vets are very understanding, caring and professional. The building is well laid out and very clean We would highly recommend The Berkshire Vet

Emma Chittenden

Things that are absolutely priceless include a vet who loves and cares for your non-human family members as much as you do, even when you're facing the worst possible day. The team at The Berkshire Vet definitely do that, and more. I absolutely know, and trust, my cats and dog with them, which is a good thing because my dog's third favourite person is his vet (after me and his dog walker). I love and trust that because they're an independent practice they're transparent on pricing, exceptional value and put all that back into the treatment of the animals in their care. And I say this as someone who not only lives in another county, bypasses at least 3 closer vet practices, and drives 35 minutes for appointments, they're worth it.

Julie Regan

Very good. Friendly, make you feel comfortable & knowledgeable. Our dog loves it there (that might be the snacks she gets!!)

Evelyn Stacey

4 months ago

This is what i am looking for in a vet Well I do not want to be writing a book,but October came back from holiday to find our 8 month old kitten really sick ,after 4 weeks and 3 visits to registered vets at the time he was getting worse, I had to change vets The Berkshire vet in Crookham Aaron did not take long to diagnose URTD Upper respiratory tract disease,it is almost impossible to completely rid a cat from this infection,they no sooner get better and it gets the better of them again,by last Sunday morning Charlie was so sick this was the second day of no eating,I was feeding him water by dropper,the whole one side of his face was swollen,I thought it was an allergy,hurt himself playing eaten a plant,but no Aaron immediately said his URTD had gone to his sinuses,Aaron administered injections and Gave us antibiotics and by Wednesday he was back to his old self. That's all any of us are looking for a vet that knows what he's doing and fixes our pets quickly And he helps me with the insurance claims!! Good old fashioned veterinary care what more can you ask Thankyou Aaron and to all at the Berkshire vets

Tamsin Hudson

My rescue Cocker Spaniel has always been dreadful at the vet I had been using since we adopted her 5 years ago. She got so stressed and anxious and was like a Tasmanian Devil and had to be muzzled. In desperation, I decided to change vets after someone recommended me The Berkshire Vet. I took her up there on familiarisation visits, she got lots of attention and treats and then I took her up to meet a vet today and possibly have her annual vaccination if all went well. It did indeed go well! The receptionists were friendly and petted her, we then met Vicky James the Vet and Vicky took it slow, gave her lots of treats and examined her eyes, ears and listened to her heart. Then out came the liver paste and a lick mat……she was so focussed on licking up every morsel that Vicky gave her the injection and although she paused mid lick to register what Vicky was doing, the liver paste was far more interesting and she carried on devouring it! This has been the least stressful vet appointment that we have had in over 5 years. I cannot thank The Berkshire Vet enough. Such a difference in approach and not a problem to take the time to let her get to know the vet and realise that she was a good person 🙂.It cost Vicky several gravy bones and some liver paste but it was so worth it! I highly recommend The Berkshire Vet and if you are having issues with your current vet, I strongly recommend you give them a try. Lovely people, kind, understanding and absolutely no rush. They understand your dog and are happy to give them time to relax. A solid 5 🌟review from me & my dog🐶 - so well deserved!