The Berkshire Vet – Vets in Newbury
Clinic Overview
- Recent feedback consistently describes the team as friendly, caring and professional, with owners saying they feel listened to and never rushed. - Clear explanations are a strong theme, with reviews praising thorough examinations, sensible advice and time given to discuss treatment options. - The clinic’s independent, less commercial feel comes up repeatedly, especially in comments about transparent pricing, no upselling and a focus on the animal’s wellbeing.
Services
- •Routine care, check-ups and vaccinations: General health checks and vaccinations are part of the clinic’s core service. Reviews also mention thorough examinations, sensible advice on issues such as dental care, and a focus on listening carefully to owners’ concerns.
- •Surgery and procedures: Surgical care is offered alongside minor procedures where needed; one owner described a dog having a fish hook removed from a paw under mild sedation.
- •Illness workups and treatment: Reviews give examples of medical care for more complex problems, including a kitten with upper respiratory tract disease and sinus involvement treated with injections and antibiotics.
- •Hospitalisation and emergency care: The clinic has hospitalisation facilities and offers 24/7 emergency care, including support outside normal opening hours.
- •Low-stress handling for nervous pets: Familiarisation visits, meet-and-greet appointments, slow examinations, treats, lick mats and gentle handling are recurring themes, especially for anxious dogs, rescue pets and animals that are usually stressed at the vet.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews often describe pricing as transparent and fair, with several owners praising the lack of upselling and some saying the team actively tried to save them money where appropriate, including on vaccinations.
People
- •Aaron (vet): Frequently praised for both clinical care and communication, including support with more complex cases and compassionate handling of older pets.
- •Vicky James (vet): Highlighted for patient, low-stress handling during a vaccination visit for a highly anxious rescue spaniel, using a slow approach, treats and a lick mat.
- •Amy: Mentioned positively for a cat consultation, with particular praise for answering questions clearly and explaining everything well.
- •Katie: Thanked for a warm welcome at reception and also mentioned in feedback about helping dogs settle during relaxed introductory visits.
- •Naomi and Tracey: Praised for kindness, compassion and taking time to talk through a pet’s care.
- •Emma: Thanked for being especially helpful and patient with a nervous dog.
- •Wider team: Owners also speak highly of the reception team, vets and veterinary nurses for being friendly, professional and supportive.
Reviews
The clinic has a 5.0/5 Google rating from 240 reviews.
- •Recent feedback consistently describes the team as friendly, caring and professional, with owners saying they feel listened to and never rushed.
- •Clear explanations are a strong theme, with reviews praising thorough examinations, sensible advice and time given to discuss treatment options.
- •The clinic’s independent, less commercial feel comes up repeatedly, especially in comments about transparent pricing, no upselling and a focus on the animal’s wellbeing.
- •Owners also highlight the environment and handling style, describing the building as clean, airy and spacious, and saying nervous pets are often noticeably calmer there than at other practices.
