Kingsclere Veterinary Surgery

Kingsclere Veterinary Surgery in Newbury is consistently praised for clear communication, thoughtful care and a calm approach with nervous pets. Recent feedback covers both routine visits and procedures such as cat spays, dog castration and dental treatment, with owners mentioning updates during the day by WhatsApp and photos. Clients also frequently say appointments feel unhurried, with problems and options explained clearly.

Services

• •Routine and preventive care: owners mention regular visits, check-ups and nail trimming, including nail trims used as part of a pet subscription.
• •Surgery: cat spays are specifically mentioned, and one recent reviewer also described their dog's castration and the progress updates they received through the day.
• •Dental treatment: reviews refer to dental descaling/cleaning, discussions about possible extractions, and follow-up aftercare after the procedure.
• •Ongoing support and communication: owners describe updates by WhatsApp or phone, including photos during the day, plus post-operative aftercare and return visits.
• •Care for anxious pets and injuries: several reviewers highlight extra patience with nervous dogs, and one owner describes treatment after their dog was attacked by another dog.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Even so, one owner described a dental quote as reasonable compared with their previous vet, noting that it included any extractions and aftercare.

People

Named team members mentioned by clients include

• •Laura: the most frequently praised team member in reviews, especially for helping nervous dogs feel comfortable and for explaining problems and options clearly.
• •Hannah: recently mentioned positively for her care with a new puppy.
• •Matt: mentioned alongside Laura as part of a supportive team during a difficult period.
• •Freya: praised for being reassuring and empathetic when treating a dog after an attack.

Reviews

Kingsclere Veterinary Surgery has a 5.0/5 Google rating from 110 reviews.

• •Strong communication during procedures: owners mention regular updates through the day, including WhatsApp messages and photos.
• •Good handling of nervous dogs: several recent reviewers say staff helped anxious pets feel safe and welcome, with Laura named more than once for this.
• •Positive feedback on both routine and surgical care: recent comments mention puppy visits, cat spay, dog castration, dental treatment and follow-up care.
• •Friendly, professional, unhurried service: reviewers repeatedly describe the team as kind, knowledgeable and caring, and say they do not feel rushed during appointments.