Falkland Veterinary Clinic

- Compassionate end-of-life care is a standout theme, with several owners specifically praising Peter Carr, Jenny, Hannah, and the reception team for giving families time, kindness, and practical support. - Owners of nervous pets describe calm, patient handling. One review highlights a rescue dog being seen, anaesthetised, and stitched in under an hour, then recovering in a larger kennel space rather than a small crate.

Falkland Veterinary Clinic is a CVS-owned practice in Newbury, established in 1989, with a broad small-animal service that also includes exotics and birds. It is also noted as a training centre for veterinary nurses, with student-training partnerships. The clinic handles both routine and urgent problems, with its own on-site team covering emergencies until 7pm and named out-of-hours providers after that.

Services

•Routine veterinary care includes consultations, nurse clinics, vaccinations, parasite control, microchipping, neutering, six-month health checks, and blood pressure checks.
•Additional support services mentioned include therapeutic laser therapy, grooming and nail clipping, anal sac expression, home visits, and GB pet travel documentation.
•The clinic also offers an exotic animals GP service, including reptiles and tortoises, cage birds, backyard poultry, birds of prey, wild birds, aquarium fish, rabbits, and other small mammals.
•Emergency arrangements include the clinic’s own team until 7pm, with out-of-hours emergency consultations through MiNightVet Winchester and Vets Now Reading after that.
•Recent reviews give examples of care including quick treatment of an injured paw with anaesthetic and stitches, euthanasia support, surgery for a large side mass, and referral CO2 laser treatment for ear cysts.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review comments on pricing are mixed: one owner appreciated being given a clear print-out of treatment options and costs to consider at home, while another reported charges ending up higher than expected and raised concerns about insurance paperwork.

People

•Peter Carr (vet): repeatedly praised for compassionate end-of-life care, including coming out at Christmas to help a pet pass away.
•Jenny (vet): described as honest, patient, kind, and supportive during a family euthanasia appointment.
•Peter Woolley: thanked for care during an operation for a dog with an enlarged mass.
•Carl: mentioned positively in a referral case for CO2 laser treatment of a cat’s ear cysts.
•Hannah: praised for handling a difficult goodbye with care and respect.
•Raquel: described as going above and beyond for an elderly pet.
•Reviews also speak warmly about the wider reception, nursing, and veterinary team for calm handling, friendliness, and practical support during emotional visits.

Reviews

Falkland Veterinary Clinic has 4.7 stars from 317 Google reviews.

•Compassionate end-of-life care is a standout theme, with several owners specifically praising Peter Carr, Jenny, Hannah, and the reception team for giving families time, kindness, and practical support.
•Owners of nervous pets describe calm, patient handling. One review highlights a rescue dog being seen, anaesthetised, and stitched in under an hour, then recovering in a larger kennel space rather than a small crate.
•Recent feedback also praises the team’s general friendliness and clinical care, including positive experiences with surgery and referral treatment.
•One recent negative review raised concerns about insurance record accuracy and costs exceeding an estimate, but the overall pattern of recent feedback remains strongly positive.

Reviews for Falkland Veterinary Clinic

Note: Showing the 10 most recent Google reviews out of 317 we track in total. Recent reviews may not be representative of overall sentiment.

Joff Miles

1 month ago

Our dog jade a saluki whippet cross was seen by Peter Woolley for an operation on her side that had become quite enlarged with an unknown mass that was causing distress to jade ,I cannot thank Peter W and his fantastic staff enough for there care and attention that they gave to our beautiful jade . Again I thank you all so much and have no problem in recommending your superb attention to care . Mr x Mrs Miles and jade .

Will Hill

2 months ago

While the pet care was satisfactory I am scoring then 1 star as their service was significantly more expensive than they estimated. TWICE THEY INVALIDATED OUR PET INSURANCE BY PUTTING DOWN THE WRONG DATES. Initially they claimed the issue arose in my dog 4 months before we even had it. When confronted with evidence highlighting their mistake, they claimed the issue appeared on day one of owning the dog rather than 2 months later which was when we noticed and told them it happened. They refused to update their records and left me significantly out of pocket for a routine, lie risk operation when I had paid for insurance. Deeply upsetting, and I highly recommend recording all interactive with their vets to prevent them recording the wrong information.

Aimee Lagden

Myself and my cat Freddie had a great experience with the team at Falkland vets. We traveled from south wales as a referral for CO2 laser treatment of cysts in Fred’s ears, to be performed by Carl. As a registered veterinary nurse I was invited to watch Freddie’s procedure to learn about the process (and hold him as he’s a bit of a nibbler). As an outsider to the practice but a member of the veterinary industry I felt very confident with the care provided to Freddie, and if he’s to visit again I would be comfortable leaving him in the care of the team here. The reception team were excellent as well. Overall, Fred had a great day out. He loved meeting everyone and is very thankful to be rid of his ear cysts.

Marc Roots

Every time we visit Falkland Vets it's a good/positive experience and the whole team are friendly, helpful and as you'd hope. This is also a bit late... (sorry!). After recently talking about one particular experience back in lockdown where we had to put our dog to sleep, it reminded me how good they were and is well worth acknowledging (albeit a bit late). From the reception team bearing with me on the phone whilst I tried to compose myself enough to get the words out to the actual visit, at which point, Peter took us through a hugely painful time in a compassionate way in which we really couldn't have asked for better. Thank you (and apologies for taking so long to say it)

Jo Michele

3 months ago

I just want to say how amazing this vet practice has been. Sadly my mother and father had to make the difficult decision to say goodbye to their beloved Westie called Carly which was handled with such love and care from Hannah and the team. They were very respectful and gave mum & dad so much time to say goodbye and help Carly to go peacefully. We will be forever grateful for all their help over the years.

Azle “Allison Deniz” Ball

4 months ago

Peter Carr is absolutely amazing how he dealt with poor Ruby last night. Sarah and Johns precious baby was put to sleep. I can 100 💯 percent recommend Peter Carr he came out last year Christmas to help my poppy pass away. He has done this so many times with my babies. Falklands vets are the best ever highly recommend them poppy was my Black and Tan cavi and ruby was Sarah and johns both as all dogs beautiful angels xxx

Sarah Livermore

Peter Carr is the most caring and compassionate vet i have ever met .He looks after my Cavies. Tragically I had to have my beloved Ruby put to sleep last night.It has broken us because she was rescue from a breeding farm and was treated so badly before being dumped in an animal shelter when she was no longer any good for breeding.Our other dogs are looking for her and are very quiet.Thank you peter for everything.sarah & Johnxx

Fiona Rose

6 months ago

Very kind and understanding veterinarians who are attentive. Would recommend the vets here with no hesitation.

Lauren Knight

7 months ago

If there were 10 stars I would give them. I have a very nervous rescue dog - since she came to us we have been using Falklands. Every single team member from the receptionists to the vets and nurses are so calm, polite, friendly and helpful. You aren’t another number or appointment, you are there with a family member to them and they treat you as such. My worst fear was having to leave my dog at the vets by herself to wake up in a crate with strangers - what a ridiculous fear to have now looking back. Unfortunately she cut her paw and less than an hour later, we had been seen, she had been given anaesthetic and had been taken through for stitches. When we collected her, she wasn’t in a tiny crate, it was big and roomy so it didn’t spook her. She even gave them all a kiss on exit showing how much trust she had gained with them. As an owner of an anxious dog, knowing the care they put in to build relationships with the dogs puts my mind at ease for future issues. I cannot thank them enough !!!