Specialist Vets in Sandhurst

## Summary Ashworth Veterinary Group describes itself as providing a modern veterinary service and says it has been caring for pets since the 1950s, with an emphasis on building long-term client relationships. The clinic is also listed as a veterinary nurse training facility. From the latest reviews, owners most often describe clear, unhurried explanations (including talking through options), help with vaccinations, and support for anxious or very unwell pets. One repeated complaint highlights an administrative/billing issue involving a direct debit that continued after a cancellation request. ## Services - General veterinary consultations (implied across multiple long-term clients). - Vaccinations, with owners mentioning “useful advice” during vaccine appointments. - Care for anxious pets (one owner describes their dog as “extremely anxious” and says the team handled her well). - Ongoing care for complex/serious illness in a young dog (“poorly pug puppy”), with owners noting that options were explained and understood. - Veterinary nurse training facility (explicitly listed in the clinic data). ## People - **Jayne (vet)**: described as explaining things “very clearly,” not rushing appointments, and involving the owner in choosing the treatment plan. - **Becky and Theresa (reception team)**: mentioned as long-standing team members who know returning clients/pets well; described as consistently helpful even when busy. - **Wider team (vets, nurses, reception)**: repeatedly credited for being kind and knowledgeable, with examples including taking time to ensure owners understood options and, in one case, staying open late to provide needed care. ## Reviews **Google rating: 4.5 stars from 69 reviews.** Themes below are drawn from the latest written reviews available to us. - Owners repeatedly mention appointments running punctually and the team being efficient and friendly. - Communication is a recurring strength: taking time to explain conditions and talk through options, especially for a very sick puppy. - Handling of nervous animals is specifically praised (supportive reception interactions and calm handling of an “extremely anxious” dog). - Several reviewers describe long-term loyalty over many years/decades, suggesting continuity of care and relationships. - A conflicting theme: one reviewer (posting the same complaint twice) reports continued direct debit charges for months after asking for cancellation, indicating a potential billing/admin issue. - Cost is mentioned once as “a little bit more expensive,” framed by that reviewer as worth it for the care received.