Specialist Vets in Sandhurst

Ashworth Veterinary Group, located in Sandhurst, is a well-regarded establishment with a Google Maps rating of 4.5 stars from 67 reviews. This suggests generally high satisfaction among clients, with a few areas for improvement. The clinic also operates as a veterinary nurse training facility, which could contribute to their skilled and knowledgeable staff. Review feedback reflects a strong consensus of appreciation for the clinic's service. Many clients have praised the compassionate and attentive care provided by the staff, including veterinarians, nurses, and receptionists. Notably, the reception team and specific staff members like Jayne, Becky, and Theresa are frequently highlighted for their outstanding service, kindness, and dedication to animal care. Long-term clients express loyalty due to the trust established over many years, with one reviewer mentioning over 40 years of customer satisfaction. While most reviews are highly favorable, one negative review points to issues with billing, specifically the continued withdrawal of funds after a service cancellation request. This indicates a potential area for improvement in administrative processes. The clinic is known for going above and beyond, with examples such as staying open late to ensure animals receive necessary care. Although their services may be slightly more expensive, many clients believe the cost is justified by the quality of care and peace of mind offered. Overall, Ashworth Veterinary Group is characterized by its dedicated team and exceptional service, making it a trusted choice for pet owners in Sandhurst, despite minor administrative issues that have been noted.