Donnington Grove Veterinary Group

Donnington Grove Veterinary Group is noted in the provided clinic data as a veterinary nurse training facility. Ownership (independent vs part of a larger group) isn’t stated in the information provided.

From the latest reviews, owners most often describe a practice that’s set up for routine care and ongoing pet health planning (including health plans and neutering discussions), and for support during serious illness and end-of-life situations. Decision-relevant specifics mentioned include

• •Staff talking a new owner through health plan setup and neutering questions “clearly and concisely” (Karen is named).
• •Reports of the team being supportive when pets were very unwell, including during lockdown, and in one case trying to save a dog and supporting the family when it wasn’t possible.
• •A conflicting access experience: one reviewer says they were told the clinic only sees registered pets and would need a two-week wait to be seen.

Services

Services and topics explicitly mentioned in the provided information include

• •Veterinary nurse training (clinic data)
• •Health plans (review mentions asking about setting one up)
• •Neutering (review mentions discussing neutering)
• •Treatment/medication for eye problems (review mentions eye drops)
• •Care for sick pets, including cats and dogs (multiple reviews reference severe illness and attempted treatment)

Pricing

• •One reviewer reports being charged £90 for eye drops, comparing it to £36 via an online vet, and saying they felt the difference “cannot be justified.”

People

• •Karen (role not stated) is singled out for taking time on the phone to explain health plan setup and neutering to a new pet owner in a “clear and concise” way, helping them feel at ease.
• •Nurses are specifically mentioned as “very helpful and nice” in one review (no names given).

Reviews

Google rating: 4.8 stars from 150 reviews. “”

• •Support in difficult cases: owners describe the team being supportive when pets were seriously ill, including one account of the practice doing everything they could to save a dog, and another describing help when a cat was very sick.
• •Good explanations for routine planning: one new owner describes detailed, reassuring help with questions about health plans and neutering.
• •Access policy conflict: one reviewer describes being refused advice/seen because their puppy wasn’t registered and being told to register and wait two weeks; others describe appointments being easy to get and not waiting long.
• •Cost concern raised: a specific complaint about the price of eye drops (£90 vs £36 online).
• •Practical note: one review mentions parking can be difficult at times.