Alma Veterinary Hospital

Alma Veterinary Hospital in Windsor is part of IVC Evidensia and offers routine and preventive care alongside procedures such as neutering, including keyhole surgery options, and dental treatment. The practice says it treats cats, dogs and a range of small pets, and it also offers emergency vet services. Recent feedback is largely very positive, with owners often praising the friendly team, clear explanations and supportive handling in both routine and difficult situations.

Services

•Routine and preventive care: vaccinations, parasite protection and nurse clinics, with reviews also highlighting consultations where owners felt things were clearly explained and advice was reassuring.
•Surgery and procedures: neutering, including keyhole surgery options, plus dental care.
•Emergency and urgent care: the clinic states it offers emergency vet services; feedback also includes prompt help and earlier mention of overnight care for a dog with acute pancreatitis.
•Species treated: cats, dogs, rabbits, guinea pigs, ferrets and hamsters. Reviews include care involving a guinea pig and support for a stray cat needing urgent attention.
•Other support: pet travel advice is listed by the clinic, and reviews also mention compassionate help around pet cremation and calm handling for a nervous dog.

Pricing

No published pricing information is currently available for this clinic.

People

Heidi is specifically praised for her patient handling of a nervous dog, and Melanie is named in reviews for being understanding and respectful during a pet cremation. Reviews also speak warmly about the vets, nurses, reception staff and wider team for being friendly, caring, welcoming and helpful.

Reviews

Google rating: 4.8/5 from 359 reviews.

•Recent feedback is mostly very positive, with owners describing the team as friendly, welcoming, caring and professional.
•Several reviewers mention clear explanations and helpful advice, saying questions are answered well and consultations feel reassuring.
•The team is praised for both everyday care and more sensitive situations, including patient handling of a nervous dog and compassionate support during a pet cremation.
•Comments on cost are mixed: some owners say the clinic is fair and focused on helping pets, while one negative review criticised fee communication and the handling of an RSPCA voucher for a stray cat.

Reviews for Alma Veterinary Hospital

No VetsCompared reviews yet

Reviews from pet owners who enquired with Alma Veterinary Hospital through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 359 we track in total. Recent reviews may not be representative of overall sentiment.

Mark Shepherd

1 week ago

Excellent service as always Heidi in particular is so patient with our dog who is nervous about the vets and I always ask for her as standard however Heidi aside Alma vets in my opinion first rate and I will always go back

Helma Everle

2 weeks ago

All the staff at the Alma Vet Hospital are very friendly .

G Dezi

Finding an excellent Veterinary Practice for my beloved pets has always been a priority. All of my pets have been registered with Alma Veterinary Hospital and I would highly recommend this Practice. The Receptionists, the Vets and the Nursing Team are all lovely, caring and compassionate people.

Elena Ghimp

3 weeks ago

Sandra Burgess

1 month ago

All the staff from Reception to Vet are welcoming and friendly both with myself and my dog. Nothing is too much trouble in either care or questions.

Vivien Harvey

6 months ago

Really good vets everything explained and was put at ease and great advice given

John Mitchell

7 months ago

Extremely caring and professional when dealing with our beloved Beauty's cremation. Melanie the vet was very understanding and respectful when handling the whole process as were the nurses and reception staff. A very big thank you from us all

Con Par

8 months ago

Excellent! Very difficult to improve on professional performance. Always friendly and welcoming.

kulvinder Chandale

10 months ago

I called this Vet today on the advice of the RSPCA regarding a young stray cat who needs urgent medical attention for his eye. We have been looking after this poor traumatised cat for a few weeks, and today I needed help for his infected eye. I was absolutely horrified when the lady [who refused to give her name] said to me that the vets consultation is £69 and the RSPCA voucher is only £60 and since i made the choice to feed the poor cat, the medical bills was my responsibility. The vet is clearly abusing the RSPCA money to pocket themselves and not put their duty of care and the animals welfare first. She repeatedly said this to me which i found very insulting and insensitive. I have reported them to the RSPCA and advise that no one takes their pets to this vet and they are only interested in how much money they can pocket and refuse to help injured, sick and vulnerable pets. The tone and mannerism of this lady was so rude and heartless. In the end another lady came to the phone and said she was going to terminate the call and left this poor cat without urgent medical assistance. I will share the audio recording with their regulator for further investigation.

Amy Ashby

11 months ago

The staff go over and above to provide the best care and outcome for your pets. Really grateful for everything they’ve done