
Alma Veterinary Hospital in Windsor, Berkshire, is a highly-rated veterinary facility, boasting a remarkable 4.8-star rating based on 322 reviews on Google. This level of positive feedback indicates a strong reputation for both quality care and customer satisfaction. The clinic serves as a Veterinary Nurse Training facility and provides emergency veterinary services, ensuring comprehensive care for pets at any time of need.
The reviews highlight the dedication and professionalism of the Alma Veterinary team. Mr Maximus recently praised the clinic for its trustworthy services, friendly staff, and transparency in pricing, while Paul Earwaker appreciated the clear communication and the team's evident passion for animal care. Emma Hedley also commended the team for their warm welcome and excellent consultations, recommending the clinic to others.
However, not all experiences have been completely positive. Maciej Jabłoński expressed dissatisfaction due to a lack of information regarding treatment costs, which resulted in an unexpectedly high bill. This highlights the importance of clear communication about pricing, particularly for additional services.
Despite this isolated concern, the overwhelming majority of reviews are positive, with clients praising the clinic's ability to handle emergencies with professionalism and compassion. Inga Gourlay's review reflects this, as she credits the clinic with saving her Labrador's life through their swift and caring emergency response.
Overall, Alma Veterinary Hospital is recognized for its friendly and knowledgeable staff, and its commitment to providing high-quality care, making it a trusted choice for pet owners in the Windsor area.
Note: Showing the 5 most recent Google reviews out of 322 we track in total. Recent reviews may not be representative of overall sentiment.
in the last week
The only one Vet that I trust!! Friendly staff, helpful, and most important they don't try to rip you off for money, they actually want to help!!! Free parking! Thank you.
2 months ago
Great team, friendly, everything clearly explained, they love my animals above all else. Can't recommend highly enough!
5 months ago
As always excellent service from the whole team at Alma Vets. A warm welcome, an excellent consultation and would highly recommend. Many thanks
6 months ago
I wasn't informed about the costs of the treatment. My guinea pig only needed his nails clipped. We mentioned he had some trouble with pooping, so the doctor suggested doing a scan, which we agreed to. After about 40 minutes, the doctor came back smiling and said everything was fine. However, when it was time to pay, I was shocked by the huge bill. I believe clients should be clearly informed about any additional costs before proceeding with treatments.
a year ago
They saved our 11 year old Labrador’s life. We never had any health issues untill our dog woke up one morning and refused to eat, drink or could barely walk. We managed to get an appointment almost immediately and our dog has been left at Alma Vets overnight under emergency care for what happened to be acute pancreatitis. I can’t thank you enough for looking after our dog with so much love, care and professionalism.
