Forest House Veterinary Group

Forest House Veterinary Group presents itself as a privately owned, independent veterinary group that has been established for more than 150 years. It has a main hospital with a resident nurse on site 24 hours a day for accident and emergency care. Recent feedback is largely very positive about the team’s calm, compassionate approach and willingness to help in urgent situations, though there is also one serious negative complaint about end-of-life communication and cost.

Services

• •Routine and preventive care: vaccinations, neutering, microchipping, worming and flea treatment, and pet travel support are all listed. Reviews also mention vaccination visits for dogs.
• •General care across life stages: support for puppies and kittens, senior pets, weight clinics, and ophthalmology are included in the group’s listed services.
• •Dental and medical care: dental treatment is specifically mentioned, and reviews include an older cat having several teeth removed with a good reported outcome, as well as praise for an accurate diagnosis for a cat aged over 16.
• •Urgent, hospital, and end-of-life support: the group states that its main hospital has a resident nurse on site 24 hours a day for accident and emergency care. Reviews describe being fitted in for a Sunday appointment when fully booked, along with a next-day follow-up call, and also mention sensitive support during a difficult hamster case.
• •Other facilities and support: a Pet Health Plan is mentioned, and the clinic is also listed as a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

• •Tom is praised as a friendly, calming vet.
• •Martin is described in reviews as approachable and kind, with one owner crediting him with outstanding care for their cats over time.
• •Milinda Hewagama is specifically thanked by name for a professional approach and an accurate diagnosis.
• •On the reception side, Jill (name noted as uncertain by the reviewer) is described as superb and very helpful, while Donna is named in one negative review about phone communication.

Reviews

Forest House Veterinary Group has 4.6 stars from 234 Google reviews.

• •Many recent reviewers describe the team as kind, compassionate, professional, and calming, especially in stressful or emotional situations.
• •There are examples of good continuity and trust, including long-term clients who say they have stayed with the practice for decades and feel safe bringing pets with complex medical issues there.
• •Service-related praise includes being squeezed in for a Sunday appointment when fully booked and receiving a follow-up call the next day to check on symptoms.
• •Reviewers also mention good value and positive clinical outcomes, including dental work for an older cat, though one 1-star review raises a serious complaint about euthanasia decisions, communication, and reception handling.