
Forest House Veterinary Group, located in Windsor, is a well-regarded clinic with a strong reputation, as evidenced by its impressive 4.6-star rating from 226 reviews on Google Maps. This rating indicates a high level of customer satisfaction and reliability. The clinic offers a variety of services, including emergency veterinary care with extended hours and operates as a veterinary nurse training facility.
The reviews highlight the professionalism and dedication of the staff. Robert King praises the practice as excellent, appreciating the professional and helpful nature of both the reception staff and veterinarians. Amy also commends the staff for their kindness and willingness to accommodate an emergency appointment for her dog, reinforcing the clinic’s commitment to customer care.
However, not all feedback is positive. A review by A B presents a contrasting view, expressing dissatisfaction with the handling of a stray cat's treatment and questioning the clinic's motives. This highlights the importance of considering varied experiences when evaluating the clinic.
Among the standout professionals, Martin, a veterinarian at the practice, receives high praise for his expertise and compassionate care, as noted by Elaine Madden. His approachability and dedication to providing the best care possible are frequently mentioned.
Overall, while most reviews reflect a high level of trust and satisfaction with Forest House Veterinary Group, the negative experiences should be acknowledged. The clinic is praised for its reasonable pricing, convenient parking, and the high standard of care provided by its staff, making it a recommended choice for pet owners in Windsor.
Note: Showing the 5 most recent Google reviews out of 226 we track in total. Recent reviews may not be representative of overall sentiment.
in the last week
I believe that this Veterinary practice is excellent. It just continues to improve. Having two dogs and a cat 🐈⬛ I spend time there on regular visits. They are always professional and helpful. The reception staff are all brilliant ( recent visit, Jill I think ? was superb and an asset to the practice) The “vets” are delightful and most of all inspire trust. Their advice is fair and balanced. I have always found their pricing to be very reasonable and I am happy to pay for the best. Our 15 year old cat had several teeth removed and is now jumping around like a kitten. The benefit of parking is not to be undervalued as it is amazingly convenient. Highly recommended by Jess, Jim, Bagheera and me.
4 weeks ago
The staff are kind, welcoming and can’t do enough to help! They managed to squeeze an appointment in on a Sunday for my dog when they were fully booked as they could see I was worried about her. The next day they rung and asked how she was, her symptoms and if I had any worries to ring back. 100% recommend.
3 months ago
Avoid if you don’t want your pet killed. Read all the other reviews, it’s all about money for these leeches. Killed our neighborhood stray cat. Brought her to them, they said she is sick, they will keep her overnight and morning we can decide if we want to put her down or not, the vet kept pushing for her to be put down the night itself, saying the treatment will be expensive. We call in the morning and the rude receptionist (Donna) tells us she can’t give us any info on the cat by which I have started to find the situation extremely suspicious. Go there and they make all kinds of excuses about how she was not well during the night and that they put her down already. Never again are any of my own pets going to these people.
3 months ago
First visit and delighted with our visit. Oscar spread his joy around and looks forward to his vaccinations (well we will see!) thank you for being so kind to us 😃
3 months ago
Martin is a wonderful vet. We are very happy with this practice. He is such an experienced and talented medical professional. His care for the animals as well as their owners is second to none. We are very grateful and appreciate for the outstanding level of care he has given to our cats. Martin is the very best vet we have ever encountered. We have total confidence that he would always give our pets the best possible care and treatment. He is very approachable and kind.
