Hungerford Vets Ltd

- Consultations that feel unrushed and accommodating: patience with a large dog and an owner with disabilities; others say issues are listened to and they felt reassured. - Trust and perceived fairness of treatment plans/costs (mixed): one long-term client says they don’t feel “charged unnecessarily,” while another reviewer objects strongly to £50 for a 15‑minute consultation. - Procedure care mentioned: a dog’s dental operation is described as well managed across the full process (before/during/after).

Services

•24/7 emergency care (stated on the clinic website).
•Consultations (including online booking for certain vet appointment types).
•Preventative care
•Vaccination boosters (and a “2nd course of vaccination” listed under nurse appointments on the website)
•Six‑month health checks
•“Weigh for flea & worm treatments”
•Long-term medication monitoring: medication checks for long-term medication.
•Nurse clinics / routine procedures
•Nail clips
•Anal gland treatment
•Dental procedures: dental operation mentioned in a recent review (with care before/during/after).

Pricing

•Six-month healthy pet check: £24.99 (website).
•Wellness screening: £60 (website).
•Consultation fee mentioned in a review: £50 for a 15‑minute consultation (reviewer opinion described this as “extortionate”).

People

•Veterinary team (unnamed): One owner described the team supporting their dog “before, during and after” a dental operation, and said the dog was well looked after through the procedure and recovery.
•A vet seen in a recent consult (unnamed): One reviewer highlighted patience during an appointment with a large German Shepherd and sensitivity to the owner’s disabilities.
•Front-of-house/admin experience (mixed): While some reviews mention feeling welcomed and listened to, one detailed review describes an administrative breakdown around cremation arrangements and a lack of apology.

Reviews

Google rating: 4.7 stars from 308 reviews.

•Consultations that feel unrushed and accommodating: patience with a large dog and an owner with disabilities; others say issues are listened to and they felt reassured.
•Trust and perceived fairness of treatment plans/costs (mixed): one long-term client says they don’t feel “charged unnecessarily,” while another reviewer objects strongly to £50 for a 15‑minute consultation.
•Procedure care mentioned: a dog’s dental operation is described as well managed across the full process (before/during/after).
•A serious complaint about after-death arrangements: one reviewer reports delays caused by an administrative error in arranging a cat’s cremation, with repeated chasing and no apology, though half the cost was refunded.

Reviews for Hungerford Vets Ltd

Note: Showing the 5 most recent Google reviews out of 308 we track in total. Recent reviews may not be representative of overall sentiment.

Peter Vallis

a week ago

The veterinarian was very patient with and my dog (a large German Shepherd) and with me and my disabilities. In short a good consultation and would recommend this hospital to anyone.

Gillian Cook

Heartbrokenly I found my cat deceased on the 25th November 2025. I took her to Hungerford vets to arrange for her cremation. Being extremely upset at the time myself and my partner couldn't decide what we wanted, scatter tube etc. On our return home we decided on a box and phoned the vets with our request and paid for the service about an hour later. I called again on the 10th Dec 2025 to enquire when ashes would be ready for collection and was told probably the following week.I had no contact from vets so called again on 18th Dec to be told there was a delay but my cat hadn't been lost. I asked what sort of delay and was told there had been an administrative error and my cat was still at the vets. My requests for the cremation had not been passed on. I was called today 29th Dec 2025 to say her ashes were ready for collection. I've collected her now and throughout the whole process nobody has apologised. Even when I collected her no one apologised for the mess up. I was given a refund of half the cost but someone from the practice coming to me just to say sorry would have been appreciated. I have always had a good service but this time it was very poor and as bad as it is to lose a beloved pet the whole situation has made it even worse.

Jodie Allday

3 weeks ago

Staff are always friendly, helpful and knowledgeable. Never do I feel like I have been charged unnecessarily. I wouldn’t trust my animals with anyone else. Been coming to this practice with my animals for 46 years!

Sophie Van de Woestijne

a month ago

Very professional and pleasant vet I met yesterday. My dog was very well looked after at my recent visit. Felt reassured!

Karen Claydon

2 months ago

Stephen George Smith

I always want the best treatment for my dog and I have found on a number of occasions that The Veterinary Hospital has overwhelmed me with its high standard of care. I would certainly recommend this veterinary practice with no hesitation.

Peter Brown

Always made to feel welcome and issues listened to. The service we have received has been excellent all round, every time. Highly recommended

Pete Harry

The environment is extremely good, as was the welcome. The vet we saw was clearly competent and had uptodate notes for our pet. However, £50 for a 15 minutes consultation is extortionate.

Caron Horme

4 months ago

Excellent service. We are not local and our dog injured himself when we were visiting family in the area. Explained our situation, as we were carrying on for a holiday in the west country and we were seen and offered Excellent advice, support and medication.

David Oliver

6 months ago

The veterinary team who looked after Lord Chudley (collie dog) before, during and after his dental operation were professional, kind and caring. I am very pleased that he was so well looked after and he is now recovering happily. Thank-you David.