Coach House Vets Ltd

- Owners describe vets working around individual pets’ needs, including taking time with anxious animals during routine care (vaccinations completed without needing a muzzle in one case). - Multiple accounts highlight clear explanations during treatment, including step-by-step explanations while performing equine wound procedures. - Phone support features in several reviews (reassurance and advice during urgent situations; follow-up availability for concerns).

Services

•Small animal care (dogs and cats): routine healthcare is explicitly mentioned on the website; reviews reference vaccinations (“jabs”) and help with unexpected issues.
•Equine care
•Fully mobile equine care (website).
•Equine wound management is described in reviews, including treating cuts, using stitches and staples, and prescribing antibiotics.
•Stabling and a fully equipped equine treatment room are listed facilities (website).
•Zone visits: the website describes a free visit to your area each week (details not expanded further in the source).
•Emergency / out-of-hours arrangements (as stated on the website)
•A 24-hour on-call service is described.
•Out-of-hours emergencies are handled by MiNightVets from 9pm on weekdays and from 4pm on Saturdays through to Monday morning.
•Equicall provides services on alternating weeks and weekends.
•Veterinary Nurse Training facility (listed in the provided clinic data).

People

•Nina (vet): an equine owner describes Nina attending three visits in three weeks for a mare’s wounds, carrying out stitches and staples, explaining each step and the reason for it, and being available by phone for concerns.
•Phill (vet): mentioned for giving calming, practical phone advice during a possible emergency involving a cat unable to pass urine; the owner reports the advice “worked.”
•Chloe (vet): described as personable in a long-term client review.
•Reception/office team: multiple reviews mention staff being helpful over the phone and in person, and one equine review highlights office staff being kind and sympathetic during a stressful situation.

Reviews

Google rating: 4.8 stars from 79 reviews.

•Owners describe vets working around individual pets’ needs, including taking time with anxious animals during routine care (vaccinations completed without needing a muzzle in one case).
•Multiple accounts highlight clear explanations during treatment, including step-by-step explanations while performing equine wound procedures.
•Phone support features in several reviews (reassurance and advice during urgent situations; follow-up availability for concerns).
•Reviews include both routine care (vaccinations) and unexpected/urgent issues (a possible urinary emergency in a cat; wound treatment in a horse), with owners reporting confidence in the team across both.

Reviews for Coach House Vets Ltd

Note: Showing the 5 most recent Google reviews out of 79 we track in total. Recent reviews may not be representative of overall sentiment.

Sam Sellars

2 months ago

Jackie Tarry

Really understanding vets more than willing to work around your pet's needs.

5 months ago

Laura Kirby

Simply the best equine veterinary centre I’ve ever used. Nina has been out to my mare 3 times in 3 weeks to treat 2 horrible cuts, stitches and staples. Lots of antibiotics. Nina was so kind and professional, she explained every procedure as she was doing them and explained why. She was on the end of the phone with any concerns I had. I honestly cannot thank her enough. I would also like to express that the ladies in the office were also kind and sympathetic. You are all extraordinary people. Thank you again Laura kirby and of course Tara 😀

8 months ago

Charlotte Armstrong

a year ago

The best vets. They are a team of fantastic caring, knowledgeable & professional staff with a very relaxed attitude & environment whilst delivering a very high standard of care!

Rob C

Professional, caring, helpful (both over the phone and in person). 100% confidence in the team who have always looked after our two dogs both for the routine and the unexpected.

Patricia Iremonger

Absolutely brilliant service from the team. Recently moved to the area and Buddy our Jack Russell who’s 13 years old was due his jabs. Previous experience at old vets was always an apprehensive experience for both Buddy and myself, and had got to the stage of us having to muzzle Buddy, so was anxious about today but what a difference it was. No muzzle needed. Buddy was greeted by staff, both Buddy & myself felt at ease and he was given time to check the room out and then jabs done with no fuss. Thank you all so much.

Sophia

The team at Coach House have always been so great when dealing with our two cats since they were born. Undeniable love for animals and always give genuine care. I was compelled to leave a review following out latest run in when we called up on a Saturday with a possible emergency following our cat not being able to pass urine and had clear discomfort. I think it was Phill that I spoke to which put us at ease straight away and his advice and care was second to none, and it worked - thank you SO much, Phill! Also important to add that previously, we travel the extra journey to the Burlyn's Surgery as it's simply worth it for the care, which is 9 miles one way, about 1 hour round trip. Coach House have often been accommodating with seeing us at the Foxhold Surgery which is much closer, only 3 miles away! Sometimes it is better to go the distance and get better care. Thanks again, team! You guys are the best.

Alexander May

2 years ago

This continues to be a wonderful practice. Vets Phill and Chloe are so personable and the reception always make a real effort to help. We have one happy dog! [Having tried a more local Andover vet for logistical reasons, we have now returned to Coach House - the personal touch makes all the difference!]