The Pet Practice – Vets in Newbury
Clinic Overview
The Pet Practice is an independent, family-owned veterinary clinic founded in 2009 by vet Ben Johnson (named on the clinic website and in reviews). Recent reviews describe a team that can accommodate prompt appointments and follow-ups (one owner says their dog was seen the day they called and then “slotted in” again the next day for treatment). Several owners also mention stress-reduction strategies for anxious pets (including an elderly cat who is “extremely worried” but was kept calm enough to take treats), and a clean, tidy clinic environment.
The Pet Practice is an independent, family-owned veterinary clinic founded in 2009 by vet Ben Johnson (named on the clinic website and in reviews). Recent reviews describe a team that can accommodate prompt appointments and follow-ups (one owner says their dog was seen the day they called and then “slotted in” again the next day for treatment). Several owners also mention stress-reduction strategies for anxious pets (including an elderly cat who is “extremely worried” but was kept calm enough to take treats), and a clean, tidy clinic environment.
Services
Only a small amount of specific clinical detail is mentioned in the information available, but owners and the clinic website indicate
- •General veterinary appointments and ongoing care (owners talk about returning regularly and multiple repeat visits).
- •Short-notice/same-day appointments when needed (a dog was seen the day the owner called).
- •Follow-up treatment booked quickly (an additional appointment the next day was arranged “for treatment”).
- •Support for anxious/stressed pets using individual strategies to reduce stress and anxiety during visits.
People
- •Ben Johnson (vet, founder): Mentioned by name as a “super friendly helpful” vet in a recent review, and identified on the clinic website as the vet who founded the practice in 2009.
- •Meg (veterinary nurse): Praised for taking time with an elderly, very worried cat, not making the owner feel rushed, and helping keep the cat calm enough to accept treats during the appointment.
Reviews
5.0 stars from 28 reviews. “”
- •Speed of access when something is wrong: seen the same day as the call, with a next-day slot arranged for further treatment.
- •Communication in consultations: owners mention questions being answered patiently.
- •Handling nervous pets: multiple reviewers describe staff adapting their approach to reduce stress and anxiety; one detailed example involves keeping a very anxious elderly cat calm enough to take treats.
- •Clinic experience and environment: repeated mentions of staff being welcoming/polite, and the practice being clean and tidy.
Animals Treated at The Pet Practice
Animals We Treat
Companion Animals
Pricing at The Pet Practice
Opening Hours – The Pet Practice
Opening Hours
Hours
Reviews for The Pet Practice
Note: Showing the 5 most recent Google reviews out of 28 we track in total. Recent reviews may not be representative of overall sentiment.
Livia Gavrila
in the last week
Very happy with the service provided - all staff are really helpful and welcoming! Our dog was very well looked after at this practice and we will come back regularly.
Philip Paynter
a week ago
Really pleased with Santi’s care and our super friendly helpful Vet Ben. The staff are always amazing and knowledgeable. Well done team !
Lizzie Reeves
a month ago
We have such a good experience each time we visit. Meg the veterinary nurse is the best we could ask for, and she takes such good care of my elderly cat Millie, doesn’t make us feel rushed and genuinely cares about what she’s doing. Millie is always extremely worried when we visit but Meg somehow keeps her calm enough that she’ll accept dreamies (and ask for more). I’d recommend them to anybody!
Lara Morris
3 weeks ago
Friendly and helpful staff. Polite at all points of contact. Very different from the last vets’ practice I was with!
Lara Morris
3 months ago
Friendly and helpful staff. Polite at all points of contact. Very different from the last vets’ practice I was with!
Lucy Hammant
a month ago
Vets here are amazing. So caring and efficient, patiently answered all my questions! They saw my dog the day I rang up and he needed to get back the next day for treatment, they slotted him in. He is now on the mend and back to his chipper self.
Lucy Hammant
4 months ago
Vets here are amazing. So caring and efficient, patiently answered all my questions! They saw my dog the day I rang up and he needed to get back the next day for treatment, they slotted him in. He is now on the mend and back to his chipper self.
BeanZK
4 months ago
Excellent service as always. Outstanding team that are always helpful, kind and offer a warm welcome. Would recommend to anyone needing a vet surgery for their pets.
Lesley Braybrooke
4 months ago
The staff here are amazing. They listen, care and genuinely care. They do their best to adopt strategies for each individual pet to reduce the stress and anxiety as much as possible. The practice is always clean and tidy.
Tracy Lewis
a year ago
Very pleased with our first visit to our new vets with kittens Tiffin and Georgie. Everyone was really lovely and the area super clean and welcoming. Of course brining kittens is always more fun than bringing a sick / injured animal. Highly recommend. Georgie below seemed a little miffed with the prodding, but was happy with his visit. Forgot to take a photo of Tiffin whilst she was there.
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