Kingsclere Veterinary Surgery

Concrete details mentioned by owners include: - Cat spay/neuter surgery with “excellent” communication via WhatsApp (including convenience of messaging). - Dental descale with possible extractions, where one owner says the quote included any extractions and aftercare, and they received progress updates and photos during the day. - Nail trimming provided as a regular service for a pet on a subscription.

Concrete details mentioned by owners include

•Cat spay/neuter surgery with “excellent” communication via WhatsApp (including convenience of messaging).
•Dental descale with possible extractions, where one owner says the quote included any extractions and aftercare, and they received progress updates and photos during the day.
•Nail trimming provided as a regular service for a pet on a subscription.
•Staff taking extra time with anxious dogs and explaining problems and options without making owners feel rushed.

Services

Services and capabilities explicitly mentioned in reviews include

•Cat spay (surgical neutering).
•Dentistry: teeth descaling/cleaning, with possible extractions discussed as part of the treatment plan.
•Post-operative aftercare, including return visits after a dental procedure.
•Nail trimming.
•Treatment for injuries after a dog attack (details of treatment aren’t specified, but care for the incident is described).
•Routine check-ups and “thorough review” appointments for ongoing care.
•Owner updates during the day, including photos and communication by WhatsApp/phone (as described by reviewers).

People

Named team members mentioned in reviews

•Laura (vet/team member): repeatedly credited for taking time to explain problems and options, and for helping a dog become comfortable attending the clinic (one owner said their dog went from being terrified at a previous practice to pulling to go in). Another review mentions Laura being welcoming to children and involving them (e.g., letting them listen to a dog’s heart).
•Matt (vet/team member): mentioned alongside Laura as part of “Matt & the team,” in the context of supportive care and clear explanations during a difficult period.
•Freya (vet/team member): described as reassuring and empathetic when a dog was treated after being attacked by another dog.

Reviews

Google rating: 5 stars from 101 reviews. - Communication during procedures: owners mention being kept updated through the day, including WhatsApp messages and photos.

•Specific procedures discussed positively: cat spay and dental descaling with possible extractions are both described as going smoothly, with clear planning and aftercare.
•Time and explanations: multiple reviewers say they don’t feel rushed, and that options are explained in a way that helps them make decisions.
•Handling nervous pets: several owners highlight patience with anxious or fearful dogs, with one reporting a marked change in their dog’s willingness to enter the clinic.
•Small “comfort” touches: treats are mentioned more than once (including “hand made treats”), and owners describe pets being happy to return for follow-up visits.

Reviews for Kingsclere Veterinary Surgery

Note: Showing the 5 most recent Google reviews out of 101 we track in total. Recent reviews may not be representative of overall sentiment.

Christine Usher

in the last week

I couldn't be happier with Kingsclere Vets. They are always very professional and friendly at the same time. I never feel rushed when I take my dog there, and he is always happy.

P Fair

Excellent as ever

Nadiia Makhnyk

We had our cat spayed at this clinic, and everything was done to the highest standard. The staff were very professional and caring, and communication via WhatsApp was excellent and very convenient. We also signed up for a subscription for our Charlotte and now regularly use their services — including nail trimming. Every visit is a pleasant experience, and our Princess always gets lovely treats, which is such a nice touch. We are very happy with the clinic and highly recommend it!👍

Mike Gilchrist

a month ago

Very kind and caring, extremely professional who Look after the animals but the owners also

Patricia Hamlen

Moving our dog to Kingsclere Veterinary was the right decision after reading such amazing reviews. Pippa needed her teeth descaled with the possibility of extractions. We were quoted a very reasonable price (compared to our last vet) and this included any extractions and after care. We were kept up to date with Pippa's progress throughout the day along with photos of her. Pippa recovered quickly and actually enjoyed her return visits post op. The care Pippa received was outstanding and the staff have been amazing throughout. Thank you!

Rachel Burton

3 weeks ago

Changing to Kingsclere Vets was the best thing we ever did… we just we did it sooner! Laura, Matt & the team are amazing. At our previous vet our dog was terrified about even going into the waiting room, at kingsclere he pulls to go in! They take the time to explain the problem and options and despite the last couple of weeks being so hard we have felt safe in their hands. If you’re considering changing…. Do it!

Monica Smith

Arthur has been attending Kingsclere Vets for well over a year now. This last week he was being treated for an attack on him by another larger dog. Freya and Laura were reassuring and full of emphathy. I cannot recommend this vets enough. The staff are fantastic. It was the best move we made and us hands down the best vetinary practice. We trust them implicitly. Thankyou Kingsclere ❤️💖🙏

Val Lonsdale

4 months ago

This was my first appointment after transferring from another practice. The staff were incredibly helpful with one of my dogs who becomes extremely anxious and hyperactive - I cannot praise them enough for their patience with her. My older dog received a very thorough review and some suggestions made for her ongoing treatment. Again very helpful clear explanations and help. I am very impressed with the staff seen and will certainly recommend to friends and family.

Laura Davis

6 months ago

The best vets ever! Laura and every other member of staff are so caring and kind. The care and service is impeccable, along with amazing communication, with us always being kept in the loop with either phone calls or what’s app updates: The practice is stunning and feels more like a 5 star hotel for our furry friends, and Cooper loves the hand made treats. In fact I’ve never seen him so excited to go to the vets 😂 Laura was so kind to our children too and even let them listen to our dogs heart, and spend time with her own dogs. Above and beyond the call of duty 😀 I cannot recommend them highly enough, they really are the best vets ever with the loveliest people ever.

Chelsea Tamzin

7 months ago

I am beyond grateful for the exceptional care my pets received. The team is always friendly, knowledgeable, and compassionate. From routine check-ups to emergencies, they consistently go above and beyond to ensure the well-being of my animals. They take the time to explain everything thoroughly and make sure I feel informed and comfortable with the treatment plans. I truly feel that my pets are in the best hands with them, and I couldn’t ask for a better group of professionals. Highly recommend to anyone looking for top-tier veterinary care!