Phoenix Vets – Vets in Sandhurst
Clinic Overview
Phoenix Vets is a small-animal practice established in 1988, treating dogs, cats and several small mammals (including rabbits and ferrets). The clinic offers routine care (vaccinations, parasite control, health checks) alongside procedures such as neutering and surgery, and also provides practical services like home visits and pet travel documentation.
Phoenix Vets is a small-animal practice established in 1988, treating dogs, cats and several small mammals (including rabbits and ferrets). The clinic offers routine care (vaccinations, parasite control, health checks) alongside procedures such as neutering and surgery, and also provides practical services like home visits and pet travel documentation.
In the latest reviews available to us, owners repeatedly mention clear, plain-language explanations of options and consequences, and support during difficult appointments—including at-home euthanasia described as being carried out “from the comfort of our own sofa.” More recently, a rabbit owner specifically mentions a grooming and nail trim. One negative review describes an initial puppy check-up as rushed and overly focused on upselling, which conflicts with other reviewers’ accounts of supportive, informative consultations.
Services
Based on the clinic website and reviews, Phoenix Vets offers
- •Consultations (including initial puppy checks, per reviews)
- •Vaccinations (puppy vaccination specifically mentioned in reviews)
- •Neutering
- •Surgery
- •Microchipping
- •Parasite control
- •Nurse clinics
- •Blood pressure checks
- •Six-month health checks
- •Grooming & nail clipping (rabbit grooming and nail trim mentioned in a recent review)
- •Anal sac expression
- •Home visits (with at-home euthanasia described in reviews)
- •Pet travel documentation (GB) (one review mentions help with moving a dog to New Zealand)
Emergency care (as stated on the website)
- •Emergency support is available during normal opening hours by calling the practice.
- •Out of hours, emergency care is provided by MiNightVet Woking.
People
- •Hilly: Mentioned by name in a recent review for handling a rabbit “with the utmost care” during a groom and nail trim.
- •Michele (receptionist): Praised for being “kinder” during an anxious time with an unwell animal.
- •Rachel (vet): Mentioned alongside Michele as helping during an anxious time when a pet was unwell.
- •Veterinary team (general): Multiple long-term clients describe vets explaining options and consequences in a way “a normal person can understand,” and supporting owners through end-of-life decisions, including arranging euthanasia at home.
Reviews
4.4 stars from 49 reviews. “”
- •Clear explanations and decision support: owners mention vets laying out options and consequences in understandable terms.
- •Support during difficult moments: long-term clients describe compassionate handling of bad news and at-home euthanasia arrangements.
- •Positive experiences with routine and practical services: puppy vaccinations are described as pleasant with “great advice,” and a rabbit groom and nail trim is specifically praised.
- •A contrasting negative experience: one reviewer describes a puppy’s initial check-up as rushed, with a 10-minute late start and a perceived focus on selling “extras,” and characterises the vet as uncaring/sarcastic.
Special Services
Animals Treated at Phoenix Vets
Animals We Treat
Companion Animals
Pricing at Phoenix Vets
Typical prices at Phoenix Vets in Sandhurst, Berkshire (where available). Prices can change—check with the clinic to confirm.
22 prices available. Last updated 11 Feb 2026.
Consultations
Please contact practice
Please contact practice
Please contact practice
Vaccinations
Neutering
Prescription Fees
Euthanasia
Cremation
Other Services
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Opening Hours
Hours
Reviews for Phoenix Vets
Note: Showing the 5 most recent Google reviews out of 49 we track in total. Recent reviews may not be representative of overall sentiment.
Ellie Smith
3 weeks ago
Hilly was absolutely amazing. She looked after my rabbit with the upmost care. She is polite and friendly and made us feel super comfortable. Thank you for our groom and nail trim
Diane Faux
in the last week
I want to praise the receptionist, Michele, who could not have been kinder. Also vet, Rachel. It’s an anxious time when your animal is unwell and they really helped.
Diane Faux
2 months ago
I want to praise the receptionist, Michele, who could not have been kinder. Also vet, Rachel. It’s an anxious time when your animal is unwell and they really helped.
Sarah Gubby
4 weeks ago
We’ve had all of our dogs with Phoenix since we moved to Sandhurst 16 years ago. The reception staff, vet nurses and vets are so lovely and kind and deal with the owners who’ve received bad news with such care. The vets explain things so a normal person can understand the options and consequences. The three dogs who we’ve said goodbye to whilst with Phoenix have been sent over rainbow bridge from the comfort of our own sofa at home. They go above and beyond to make sure the worst moment of pet ownership is made as bearable as possible. We are only leaving as we’ve moved county.
Sarah Gubby
3 months ago
We’ve had all of our dogs with Phoenix since we moved to Sandhurst 16 years ago. The reception staff, vet nurses and vets are so lovely and kind and deal with the owners who’ve received bad news with such care. The vets explain things so a normal person can understand the options and consequences. The three dogs who we’ve said goodbye to whilst with Phoenix have been sent over rainbow bridge from the comfort of our own sofa at home. They go above and beyond to make sure the worst moment of pet ownership is made as bearable as possible. We are only leaving as we’ve moved county.
carbon xtreme
a year ago
Went in today for an initial checkup for my puppy. First off all the vet called us in 10 mins after our appointment time. He hardly spent 5 mins with the dog and start promoting and selling their services. It's my first pet and I want to make sure everything is fine with him. I felt he was being uncaring and sarcastic. I didn't question him at the time as i wasn't sure what check they were supposed to carry out on the initial checkup visit. Looking back I should have just walked out for the service I received but being polite I stayed through the whole appointment which was barely 10mins baring in mind more the half of it was him trying to sell me extras.
carbon xtreme
a year ago
Went in today for an initial checkup for my puppy. First off all the vet called us in 10 mins after our appointment time. He hardly spent 5 mins with the dog and start promoting and selling their services. It's my first pet and I want to make sure everything is fine with him. I felt he was being uncaring and sarcastic. I didn't question him at the time as i wasn't sure what check they were supposed to carry out on the initial checkup visit. Looking back I should have just walked out for the service I received but being polite I stayed through the whole appointment which was barely 10mins baring in mind more the half of it was him trying to sell me extras.
Warren Manser
a year ago
Very Friendy Team, took our puppy there for his Vaccination and the entire experience was very pleasant! Very friendly and helpful staff and full of great advice!
Warren Manser
a year ago
Very Friendy Team, took our puppy there for his Vaccination and the entire experience was very pleasant! Very friendly and helpful staff and full of great advice!
Liam Haynes
6 years ago
Lovely Vet, helped me through the complex steps of moving my dog to New Zealand. They were excellent, even though I was new to the practice they assisted wherever necessary and were perfect with my dog, who gets a little scared at the vet. Could not recommend them more.
