Ashworth Veterinary Group

Ashworth Veterinary Group in Sandhurst is part of VetPartners. Recent feedback continues to highlight clear, unhurried explanations, friendly and efficient appointments, and kind handling of anxious or very unwell pets. Owners also mention helpful vaccination visits and prompt follow-up, including quickly arranging medication when needed. One repeated complaint centres on a direct-debit cancellation that was not processed properly after a move.

Services

• •General veterinary care: Routine consultations are mentioned regularly, with reviewers describing thorough checks, clear explanations, and prompt support when pets are unwell.
• •Vaccinations and preventive advice: Owners specifically mention useful advice during vaccination appointments.
• •Care for nervous pets: The team is praised for calm handling of anxious animals, and one reviewer notes a separate waiting area for cats to help reduce stress.
• •Urgent and complex care: Reviews describe support for very poorly pets, including emergency surgery for one dog and ongoing care with treatment options explained clearly.
• •Nursing support and follow-up: Recent experiences include a nurse carrying out a thorough check, easing owner concerns, and the practice ordering antibiotics for next-day collection and checking in afterwards.
• •Training environment: The clinic is listed as a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

• •Tash (nurse): Recently praised for a thorough check and for going above and beyond to reassure both pet and owner.
• •Hannah (vet): Mentioned positively for being professional, knowledgeable, and friendly.
• •Jayne (vet): Described as explaining things clearly, not rushing appointments, and helping owners understand treatment choices.
• •Becky and Theresa (reception team): Long-standing team members remembered by returning clients as helpful and welcoming.
• •Wider team: Recent reviewers often praise the vets, nurses, and reception staff together for kindness, professionalism, and clear communication.

Reviews

Google reviews average 4.5 stars from 73 reviews.

• •Recent feedback is largely very positive, with owners often describing the team as kind, professional, reassuring, and efficient.
• •Communication stands out: reviewers mention clear explanations, patience with questions, and reassurance during stressful situations.
• •Examples of care in recent reviews include support for a painful or unwell dog, careful handling of cats, useful vaccination advice, and emergency surgery carried out quickly.
• •A negative theme appears in one duplicated review about direct-debit payments continuing after cancellation, suggesting an administrative issue rather than a clinical one.