Hall Place Veterinary Centre

Hall Place Veterinary Centre is an RCVS-accredited small-animal practice in Maidenhead that has been operating since 1993 and is part of IVC Evidensia. Its website mentions orthopaedic referrals, and the practice also provides emergency veterinary services. Recent feedback is largely very positive, with owners highlighting kind handling, clear explanations and prompt help for urgent problems, while a small number of reviews raise concerns about cost or past clinical care.

Services

•General small-animal veterinary care for routine and medical problems.
•Orthopaedic referrals, as noted on the practice website.
•Emergency veterinary services.
•Pet travel preparation support, with one owner praising Jennifer’s help preparing cats to fly overseas.
•Skin infection assessment and treatment planning, including a same-day appointment for a cat with a skin infection.
•Handling adjustments for anxious or special-needs pets, with owners describing assessments being done outside or in the car to reduce stress.
•Euthanasia and end-of-life support, with one family describing a peaceful, gentle experience.
•Veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Jennifer (vet) – praised in multiple reviews for kind, reassuring care, including support with pet travel preparation.
•Olivia (vet) – described by one owner as the only vet they would want to see for their dogs.
•Morgan – remembered for adapting an appointment for a special-needs dog with low-stress handling.
•Chris – described as patient and gentle during a cat’s euthanasia appointment.
•Nursing team – praised as helpful and kind.
•Reception team – noted for kindness on the phone and for fitting in an urgent same-day appointment.

Reviews

Google rating: 4.8/5 from 290 reviews. Recent feedback is mostly very positive, with a few negative outliers.

•Owners often describe the team as warm, caring and professional, with several saying pets are treated as if they were their own.
•Communication is a consistent strength: reviews mention straightforward explanations, being kept informed, and treatment decisions being made with owner input.
•Practical support and responsiveness stand out, including immediate help for a cat with a skin infection, strong nursing-team feedback, and praise for travel paperwork and preparation.
•A small number of reviews are sharply critical, including complaints about pricing and cremation costs, and one longstanding review alleging poor clinical care.

Reviews for Hall Place Veterinary Centre

Note: Showing the 10 most recent Google reviews out of 290 we track in total. Recent reviews may not be representative of overall sentiment.

Claire A

2 months ago

Thank you Jennifer for taking great care of my boy , he had trust in you so much that it made me feel so at ease . You treated him as if he was your own thank you so much for your love and care it means alot .

Matthew Meadows

Well it's now the fifth anniversary of the passing of our beloved boy and I can say the pain has not lessened, not least because of the incompetence and ineptitude from Hall Place that led to his premature death. I can safely say a more shockingly bad veterinary practice I have yet to find. It took five days to diagnose a bowel blockage and the emergency surgery was by then way too little and way too late. If you love your pet, find a different vet. Today is the second anniversary of the passing of our beloved boy at the incompetent hands of Hall Place. They overlooked the real issue until it was far too late. Missed every warning sign, refused to listen to us or do any useful scans. To add salt to our still raw wounds our great friend recently lost their 1 year old adolescent dog through a messed up routine surgery at Hall Place as well, caused, as in our case by a casual negligence. Inept vets, avoid at all cost. We are still beyond heartbroken. 1 star is too many but we can't leave 0. Friday 8th March 2024. Today is the third anniversary of our beloved boy's passing. He would have been ten had Hall pace actually noticed his illness and cared to do anything. Due to their lax, oblivious veterinary practices, he is not in our life anymore. Only the pain is still here. If you care about your animal, please find a different vet. Avoid!

Stephen Ward

3 months ago

Very happy and helpful vetanry practice.

Jamie Smith

All I can say is that we absolutely love our vet - Olivia - and that we can't imagine taking either of our dogs to anyone else. If we could give more than 5* we would!

Mr1StarReview

4 months ago

Making excuses to take more of my money. Treatment for dog was overpriced and cremating him was 350 quid, no choice of different types of cremations. Only a 2 star as the staff there are very nice.

janette Product House

5 months ago

Excellent vets - outstanding attitude and care Went above and beyond

Lisa Clark

Great experience everytime. Most recently vet Jennifer was fantastic in her care and preparation for my cats to fly overseas. Highly recommend.

mike weatherley

Very impressed with the nursing team. Very helpful and kind.

Diane C

6 months ago

Excellent care. My cat had a problem yesterday afternoon with a skin infection, and I was treated with kindness and understanding by the receptionist on the phone, and given an appointment immediately. The vet we saw was sympathetic and supportive, creating a treatment plan that is easy to do and effective. Thank you Hall Place Pinkney's Green!

Jamie H

7 months ago

The entire team at Hall Place are exceptional. I can’t recommend them highly enough. They have taken such good care of our springer spaniel, always greet us with a warm welcome, and talk to us in language that doesn’t require a veterinary degree. Thank you!