Summerleaze Veterinary Hospital / MiNightVet Maidenhead

Summerleaze Veterinary Hospital / MiNightVet Maidenhead is part of the Active Vetcare Veterinary Group. It’s set up for both routine appointments and urgent/out-of-hours care (MiNightVet), and the website also lists referral services for soft tissue surgery, orthopaedics and cardiology.

Concrete details owners mention include

•Post-op updates: one owner describes being called “often” with progress updates during their puppy’s surgery and recovery, followed by a stitches-removal visit.
•Emergency/urgent care for small animals is a point of mixed feedback: one review thanks the team for helping a rabbit found injured, while another reports an out-of-hours rabbit visit where the vet stated they weren’t experienced with rabbits and the owner felt treatment and dosing were inappropriate.
•The practice website lists Cat Friendly Clinic (Silver) and an RCVS Client Service Award (“Outstanding”).
•Clinic data describes it as a veterinary nurse training facility.

Services

From the website summary and clinic data, services and capabilities mentioned include

•Emergency and out-of-hours care via MiNightVet (with qualified vets and nurses stated on the website)
•Consultations and routine preventive care: vaccinations, parasite control, microchipping
•Surgery including neutering; plus referral services listed for
•Soft tissue surgery
•Orthopaedic surgery
•Cardiology
•Dentistry
•Diagnostics: diagnostic tests and imaging (not specified further)
•Nurse clinics, blood pressure checks, six-month health checks
•Practical care services: grooming & nail clipping, anal sac expression
•Pet travel documentation
•Home visits
•Species listed on the website include dogs, cats, rabbits and a range of small mammals, reptiles, birds and backyard poultry (the website also states an “Exotic Animals GP Service”).

People

No individual clinicians are named in the information provided. In reviews, owners specifically describe

•Frequent communication during hospital care, with staff calling regularly to update on a puppy’s progress after surgery.
•Reception team interactions, described as “so nice” by one reviewer.

Reviews

Google rating: 4 stars from 4 reviews.

•Strong feedback on post-surgery care and communication: one owner credits the team with saving their 11‑month‑old puppy, highlighting frequent progress calls and a positive follow-up visit for stitch removal.
•Mixed experiences with rabbit/small-animal emergency care: one review thanks the clinic for taking care of an injured rabbit; another reports a negative out-of-hours rabbit visit where the vet reportedly said they had not treated rabbits before, and the owner alleges incorrect treatment/dosing and made a formal complaint.

Reviews for Summerleaze Veterinary Hospital / MiNightVet Maidenhead

Note: Showing the 5 most recent Google reviews out of 4 we track in total. Recent reviews may not be representative of overall sentiment.

Bev Bryan (Bee)

a year ago

If it wasn't for the care and understanding of the totally amazing staff, at Summerleaze, my 11 month old pup wouldn't be here now, they didn't only take great care of kobe they put me at ease also, calling me often with his progress, we couldn't have wished for anyone better to do his surgery and to care for him, he was even very excited to come back and have his stitches out and pleased to see the staff again. The reception team are so nice, it was a pleasure to meet everyone. Thank you again you are all amazing.

12 months ago

Eleanor Halford

Happy to take care of a rabbit that was found in the road and relive it from its suffering

Candice Huang

3 years ago

If you have a small animal like rabbits, then avoid this emergency vet at any cost. Our rabbit was given inappropriate treatment by a vet who claimed in front of us that she is not an exotic expert and never treated rabbit before. This is on the basis of we've told them our case is for a rabbit and the details of the situation before we arrived. After we questioned her competency, she insisted to treat our rabbit. She even doesn't know what is sore hocks for rabbits and googled the term while talking to us. Sore hocks is one of the most common conditions for house rabbits. We went to another vet which is experienced in rabbits the following day. They have validated that her treatment was inappropriate to our rabbit. The dose of the meds was wrong. Now our rabbit have developed a long term condition because of what she did. I have sent MiNight Vet a complaint letter.

Simran Kaur

4 years ago