Summerleaze Veterinary Hospital (Active Vetcare)

- Several recent reviewers describe the team as kind, professional and prompt, with good communication from arrival through treatment. - Emergency and surgical care are a clear positive theme, including one account of a dog receiving rapid surgery after a hit-and-run and another of an evening visit for a hamster being handled well. - Compassionate end-of-life support also stands out, with praise for allowing time to say goodbye and helping pets have a peaceful, dignified final visit.

Services

•General veterinary care: consultations, vaccinations, parasite control, microchipping and nurse consultations.
•Hospital and emergency care: 24-hour emergency and out-of-hours care, with MiNightVet Maidenhead listed for emergency partner and out-of-hours referrals. Recent reviews describe prompt handling of urgent cases, including an evening visit for a hamster and emergency treatment for an injured dog.
•Surgery and diagnostics: diagnostics, routine surgery and neutering, with reviews mentioning emergency surgery after a road traffic injury.
•Dentistry and monitoring: dental care and blood pressure checks.
•Referral services: referrals for keyhole surgery, internal medicine and ophthalmology.
•Species treated: small animals, with recent reviews covering cats, dogs and a hamster.

Pricing

No published pricing information is currently available for this clinic.

People

Named team members include Debbie Richardson, Libby Parker, Louise De Ban, Otto Rosental, Kim Dunleavy, Lyndon Sharpe and Bryony Wilkinson. Reviews also mention Grace warmly, and Otto is praised for kind surgical and end-of-life care.

Reviews

Google reviews show a 4.4/5 rating from 341 reviews.

•Several recent reviewers describe the team as kind, professional and prompt, with good communication from arrival through treatment.
•Emergency and surgical care are a clear positive theme, including one account of a dog receiving rapid surgery after a hit-and-run and another of an evening visit for a hamster being handled well.
•Compassionate end-of-life support also stands out, with praise for allowing time to say goodbye and helping pets have a peaceful, dignified final visit.
•Critical comments focus on alleged shortcomings in diagnostic expertise or equipment, dissatisfaction with complaints handling, a rude manager, and a feeling from some clients that payment was prioritised; one reviewer also felt emergency care was more expensive than other providers.

Reviews for Summerleaze Veterinary Hospital (Active Vetcare)

No VetsCompared reviews yet

Reviews from pet owners who enquired with Summerleaze Veterinary Hospital (Active Vetcare) through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 341 we track in total. Recent reviews may not be representative of overall sentiment.

Lily Cox

2 weeks ago

Brilliant service, we attended here on Wednesday evening with our family hamster. We can’t thank you enough for your help. Kind team. Thanks again

Tom MacMillan

2 weeks ago

Very professional, were expecting my dog, greeted and dealt with promptly. Communication has been excellent.

Marcel Østby

1 month ago

Sophie Elly-Joy

2 months ago

The team at Summerleaze are absolutely incredible. If it weren't for them, their compassion and their quick thinking my darling boy wouldn't be here. After being in a hit in run my boy Cosmo was in horrific conditions, we weren't sure he'd even male it through the night, but the team here got him into surgery the next day then home with me the following day. Unfortunately he lost his leg but the care he received makes him try running in whenever we get there, I had constant updates about Cosmo including what he had eaten and how many cuddles he was having! This team saved my dogs life, no doubt about it. Absolutely amazing can't recommend them enough.

Dan Bone

2 months ago

George King

5 months ago

Grace is soooo caring and lovely

Silvia K. Mena de Thomas

5 months ago

This hospital hasn’t got the expertise or equipment to diagnose animals accurately. More expensive than other good emergency vets and with an awful/ cheeky complaints department.

sun

6 months ago

Very disappointed with their service and particularly the very rude manager of the practice. Having lost my pet the only priority she had was payment when I went to collect the ashes. Having been a long standing client there I would not choose to take any of pets there again after her appalling attitude

Raul Morari

6 months ago

Sue Davies

7 months ago

I have to say that Summerleaze vets were amazing yesterday. I have to say a big Thank you to Otto, the surgeon on duty on Wednesday and Thursday who looked after my cat Jasper. Sadly I had to let him go and Otto was so kind and helped my Jasper to have a peaceful, dignified end. I was allowed plenty of time to say my goodbyes and didn’t feel rushed. Also a big thank you to the receptionist on duty at the time, sorry didn’t get her name .