Summerleaze Veterinary Hospital (Active Vetcare)

Summerleaze Veterinary Hospital (Active Vetcare) is a CVS Group practice on Summerleaze Rd in Maidenhead, Berkshire. It is an RCVS-accredited Veterinary Hospital and an RCVS Emergency Services Clinic, with a 24/7 emergency service. The clinic is also accredited as a Cat Friendly Clinic (Gold).

Services

•Consultations
•Emergency and out-of-hours care (open 24 hours a day, every day); emergency partner and out-of-hours referrals: MiNightVet Maidenhead
•Dentistry
•Diagnostics
•Surgery
•Neutering
•Microchipping
•Vaccinations
•Parasite control
•Nurse consultations
•Blood pressure checks
•Referrals: keyhole surgery
•Referrals: internal medicine
•Referrals: ophthalmology
•Species treated: small animals, including cats

Pricing

No published pricing information is available; one reviewer described the emergency service as more expensive than other emergency vets.

People

Named team members include Debbie Richardson, Libby Parker, Louise De Ban, Otto Rosental, Kim Dunleavy, Lyndon Sharpe, and Bryony Wilkinson; reviewers also mention Grace and Otto.

Reviews

Google reviews show a 4.4/5 rating from 333 reviews. Recent comments include praise for kind, supportive care, including end-of-life support and allowing time to say goodbye. Critical reviews mention concerns about diagnostic expertise or equipment, dissatisfaction with complaints handling, experiences with a rude manager, and frustration about a focus on payment, with one reviewer also noting higher costs than other emergency providers.

Reviews for Summerleaze Veterinary Hospital (Active Vetcare)

Note: Showing the 5 most recent Google reviews out of 333 we track in total. Recent reviews may not be representative of overall sentiment.

George King

2 weeks ago

Grace is soooo caring and lovely

Silvia K. Mena de Thomas

1 month ago

This hospital hasn’t got the expertise or equipment to diagnose animals accurately. More expensive than other good emergency vets and with an awful/ cheeky complaints department.

sun

Very disappointed with their service and particularly the very rude manager of the practice. Having lost my pet the only priority she had was payment when I went to collect the ashes. Having been a long standing client there I would not choose to take any of pets there again after her appalling attitude

Raul Morari

2 months ago

Sue Davies

I have to say that Summerleaze vets were amazing yesterday. I have to say a big Thank you to Otto, the surgeon on duty on Wednesday and Thursday who looked after my cat Jasper. Sadly I had to let him go and Otto was so kind and helped my Jasper to have a peaceful, dignified end. I was allowed plenty of time to say my goodbyes and didn’t feel rushed. Also a big thank you to the receptionist on duty at the time, sorry didn’t get her name .