Bracknell Vets4Pets Ltd

- Many recent positive reviews describe the team as kind, caring, friendly and welcoming, with several owners saying they would recommend the practice. - Owners highlight calm handling of nervous or reactive dogs, saying staff take time during appointments and help pets become less anxious about visiting. - Named staff receive strong praise, especially Jess, with additional positive mentions for Kirsty, Georgina and Tegan.

Bracknell Vets4Pets is a Vets4Pets practice in Bracknell, Berkshire. It offers routine veterinary care, pet plan support, surgery, emergency provision, and is listed as a veterinary nurse training facility. Recent feedback shows many owners value the friendly team and the way staff handle nervous pets, although there is also a serious cluster of negative reviews linked to one complex procedure.

Services

•Routine and preventative care: puppy vaccinations, routine flea and worm treatments, and general check-ups are all mentioned by owners.
•Pet plan: the practice offers a Vets4Pets Complete Care Plan, and reviewers also refer to being on a pet plan.
•Surgery and more complex care: reviews mention a spay procedure and treatment linked to a ruptured bladder.
•Support for nervous or reactive pets: owners describe staff taking time to help anxious dogs relax during visits and making appointments less stressful.
•Small pet handling: one recent review specifically praises gentle, caring handling of a rabbit.
•Emergency and training provision: the clinic is listed as offering emergency veterinary services and as a veterinary nurse training facility.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Recent owner comments on cost are mixed: one reviewer says the pricing structure is good and the pet plan is reasonable and saves money, while another unhappy reviewer felt it was worth paying more elsewhere.

People

•Jess (vet): repeatedly praised by name for puppy vaccinations, training appointments, support after a ruptured bladder, and calm help with difficult dogs. Reviewers also say they feel confident in her advice and appreciate that she does not push unnecessary products.
•Kirsty: thanked for giving up a lunch break to fix a problem after another vet’s earlier treatment.
•Georgina: mentioned positively for compassionate support with a dog that had a serious medical condition.
•Tegan: praised for being gentle with a rabbit and for her consistently friendly manner.
•Practice manager (unnamed): mentioned negatively in one complaint about how a serious case was handled.

Reviews

Bracknell Vets4Pets has a 4.5-star Google rating from 206 reviews.

•Many recent positive reviews describe the team as kind, caring, friendly and welcoming, with several owners saying they would recommend the practice.
•Owners highlight calm handling of nervous or reactive dogs, saying staff take time during appointments and help pets become less anxious about visiting.
•Named staff receive strong praise, especially Jess, with additional positive mentions for Kirsty, Georgina and Tegan.
•Recent negative feedback includes several 1-star reviews centred on a very serious allegation around a complex procedure, with complaints about clinical handling, communication, preparation, and the response from management.

Reviews for Bracknell Vets4Pets Ltd

Note: Showing the 10 most recent Google reviews out of 206 we track in total. Recent reviews may not be representative of overall sentiment.

Jenny Adnett

1 month ago

All the team are absolutely amazing, kind, caring and not just to the animals. Thank you all

Aimee Winston

7 months ago

Horizon K9

8 months ago

Nothing but good things to say about this vet practice and the staff, everyone is always friendly and welcoming. We have been going to these guys ever since a different vet did a botch job on one of our dogs and Kirsty instead of going on her lunch break gave it up to fix him. Georgina has helped us a lot with one of our dogs who had an awful medical condition and she was nothing but compassionate and caring. Our favourite vet Jess is one of the best we’ve been to, from puppy vaccines, training appointments and looking after my dog after he ruptured his bladder, she is always so helpful and has never tried to sell us a product that wasn’t needed and is always willing to help us with some of the rather difficult dogs we work with. Overall if I could give them more stars I would and I will always recommend them!

Jane ewins

9 months ago

Never ever use!!! Pay more for a better quality vets, trust me.

Jayd Grayson

Would not recommend at all Someone was either having a very bad day or letting the trainee staff do a complex procedure on a pregnant fur baby and caused nothing but upset pain and suffering to everyone involved Shameful behaviour

Paige Ewins Smith

I would give 0 stars if I could dreadful and traumatising experience staff were always friendly my dog went here all the time for her routine flea and worm and check ups I had a pet plan with then had a lot of trust in them. The vet was very inexperienced and done a botch job on my dog resulting in my dogs death and 7 dead puppies the puppies were lacerated down their backs with a scalpel and I wasn't even informed until I saw deep wounds down there backs my dog had to be taken to an emergency vets for then to re do the whole procedure and re stitch her again where a spay was done. They also left my dog for 30 mins as they was unprepared and didn't have medication on site so they had to drive to another clinic to get the meds and leave my dog for 30 mins. The manager is rude and she told me the puppies were going to die anyway my dog was healthy!!! I now have to every day re live this traumatic moment they left the puppies in a plastic tub with a latex gloves filled with warm water to keep them warm there is so many failures that went wrong in this and my dog being dosed up on meds i wasnt even told anout they only said she was anemic and said there was no bleed yet clearly there was something very wrong as she passed away the night after absolutely disgusting avoid if u can take your pet at your own risk I am now left with a constant broken heart!

Charlotte Sandford

12 months ago

Thank you to the lovely Tegan for always have a smile on her face. Being very gentle with my rabbit and showing genuine care. This is a woman who is very passionate about her job!! Thank you so much ☺️

Sasha Boonwaat

1 year ago

We love vets 4 pets Bracknell the staff are so friendly and our vet jess 💖 is amazing 👏 and feel happy and confident in the advice they giving. The pricing structures are good, and the pet plan is reasonable and saves you money 💰