
Bracknell Vets4Pets Ltd, located in Bracknell, is a well-regarded veterinary clinic that offers a variety of specialized services, including a Veterinary Nurse Training facility and emergency services with extended hours. The clinic boasts a solid 4.5-star rating based on 205 reviews, indicating a generally high level of customer satisfaction.
The reviews present a mixed picture, with the majority praising the clinic's staff and services. Many clients mention specific staff members, such as Kirsty, Georgina, and Jess, for their exceptional care and dedication. Reviewers Horizon K9 and Sasha Boonwaat both highlight Jess for her practical, no-pressure approach to pet care, while Charlotte Sandford appreciates Tegan's gentle demeanor and passion for her work, especially with her rabbit.
However, not all experiences have been positive. A particularly concerning review from Paige Ewins Smith recounts a traumatic incident involving a botched procedure that led to the death of her dog and its puppies, raising questions about the clinic's procedural preparedness and communication. This highlights the importance of considering individual experiences when evaluating the clinic's overall reliability.
On the pricing front, some clients find the clinic's pet plan and pricing structures reasonable and cost-effective, as noted by Sasha Boonwaat. Overall, while Bracknell Vets4Pets Ltd enjoys a generally favorable reputation, prospective clients might consider these mixed reviews and assess their priorities when choosing veterinary care.
Note: Showing the 5 most recent Google reviews out of 205 we track in total. Recent reviews may not be representative of overall sentiment.
3 months ago
Nothing but good things to say about this vet practice and the staff, everyone is always friendly and welcoming. We have been going to these guys ever since a different vet did a botch job on one of our dogs and Kirsty instead of going on her lunch break gave it up to fix him. Georgina has helped us a lot with one of our dogs who had an awful medical condition and she was nothing but compassionate and caring. Our favourite vet Jess is one of the best we’ve been to, from puppy vaccines, training appointments and looking after my dog after he ruptured his bladder, she is always so helpful and has never tried to sell us a product that wasn’t needed and is always willing to help us with some of the rather difficult dogs we work with. Overall if I could give them more stars I would and I will always recommend them!
3 months ago
I would give 0 stars if I could dreadful and traumatising experience staff were always friendly my dog went here all the time for her routine flea and worm and check ups I had a pet plan with then had a lot of trust in them. The vet was very inexperienced and done a botch job on my dog resulting in my dogs death and 7 dead puppies the puppies were lacerated down their backs with a scalpel and I wasn't even informed until I saw deep wounds down there backs my dog had to be taken to an emergency vets for then to re do the whole procedure and re stitch her again where a spay was done. They also left my dog for 30 mins as they was unprepared and didn't have medication on site so they had to drive to another clinic to get the meds and leave my dog for 30 mins. The manager is rude and she told me the puppies were going to die anyway my dog was healthy!!! I now have to every day re live this traumatic moment they left the puppies in a plastic tub with a latex gloves filled with warm water to keep them warm there is so many failures that went wrong in this and my dog being dosed up on meds i wasnt even told anout they only said she was anemic and said there was no bleed yet clearly there was something very wrong as she passed away the night after absolutely disgusting avoid if u can take your pet at your own risk I am now left with a constant broken heart!
6 months ago
Thank you to the lovely Tegan for always have a smile on her face. Being very gentle with my rabbit and showing genuine care. This is a woman who is very passionate about her job!! Thank you so much ☺️
11 months ago
We love vets 4 pets Bracknell the staff are so friendly and our vet jess 💖 is amazing 👏 and feel happy and confident in the advice they giving. The pricing structures are good, and the pet plan is reasonable and saves you money 💰
a year ago
I changed from a well known Bracknell vet to Vets4pets just after I got my new Shar Pei puppy. Vets4pets were so understanding of his breed and took the time to help him to relax. He is very reactive and they look after him so well. He is no longer anxious about the vet. Thank you everyone at Bracknell.
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