
Linnaeus Veterinary Ltd, operating as Moor Cottage Veterinary Practice in Bracknell, is highly regarded for its compassionate and professional veterinary care. With a strong Google Maps rating of 4.6 stars from 382 reviews, the clinic has established itself as a reliable choice for pet owners in the area. The practice is particularly commended for its specialized cat-only clinic, which is designed to provide a calm environment for feline patients, minimizing stress by separating them from other animals.
Customer reviews consistently highlight the clinic's empathetic and attentive staff. Jasmine Christie praises the efficient and stress-free experience, emphasizing the benefits of the cat-only clinic. Similarly, Aaron Humphrey appreciates the polite and helpful staff, noting the seamless process of obtaining treatments and the effectiveness of their new appointment booking app. The clinic's emergency services are also well-regarded, providing peace of mind to pet owners.
Rebecca Blay and Lady Emmington share heartfelt accounts of the clinic's compassionate support during difficult times, such as end-of-life care for beloved pets. The thoughtful gestures by staff, including keepsakes and personalized support, underscore the practice's commitment to client care. Staff member Henry M. is specifically mentioned for going above and beyond in providing comfort.
The practice also functions as a Veterinary Nurse Training facility, indicating a commitment to advancing veterinary education. While transparent pricing is noted as a positive aspect in some reviews, specific pricing details are not provided. Overall, Moor Cottage Veterinary Practice stands out for its exceptional service, skilled staff, and dedication to creating a supportive atmosphere for both pets and their owners.
Note: Showing the 5 most recent Google reviews out of 382 we track in total. Recent reviews may not be representative of overall sentiment.
2 weeks ago
Excellent, caring team and perfect for cats! My appointment was quick, efficient, and stress-free. The vet and receptionist were both friendly and warm, and it really shows how much they care about the animals (and their humans!). I especially love that they have a cat-only clinic, so you don’t have to wait around with dogs or other animals that might stress your cat out. It makes such a difference. Highly recommend for anyone with a nervous or sensitive cat.
a month ago
We had to make the heartbreaking decision 💔 to let our beautiful Golden Ava go on 23rd Aug. The staff were so kind and guided us through a horrendous time. We also received a surprise gift of 2 locks of Avas fur , sent to us with a card ...we just found out it was a thoughtful decision by staff member Henry M , unprompted. We cant thank Henry enough , so kind and he definitely went over and above. Greatly appreciated. ❤️
a month ago
I've had pets for nearly 30 years and I have always had them treated at Moor Cottage. They've seen plenty of dramatic scenes from my pets - from broken tails to major surgery - and always kept me up to date with what needed to be done and what options were available. Booking an appointment is quick and easy, and both the receptionists and vets are very kind and empathetic, and upfront about the costs and procedures required. They are also highly skilled: one of my pets only had a 50% chance of surviving a serious operation and went on to live for over a decade. Yesterday I had to have my beloved cat of 18 years put to sleep, and the vet was very sympathetic - they gave me a print of his paw and a vial of his fur as a keepsake. I greatly appreciate all that they've done for me and my pets over the years. Thank you!
5 months ago
Moor Cottage is an outstanding veterinary practice. The receptionists are incredibly polite and helpful, the nurses and vets always listen carefully, do their best to soothe my cats during checkups and give clear explanations about diagnoses and treatment. Getting hold of flea and worm treatment is made easy. I'm an especially big fan of the fact they have a separate clinic for cats and the effort that's made to create a less stressful environment for them. I have three cats, one of which is very nervous and hates being handled, but every time we go the vets are exceptional with him and he calms down quickly. I'm much more confident with this team than I was with the previous practice I used. The staff absolutely know what they're doing, they're warm, friendly and kind. I've never had a problem making appointments or getting information when I needed to. The new appointment booking app is an extra bonus and their emergency line is great too. Couldn't recommend this place more.
5 months ago
Impeccable service, couldn't have asked for anything more from them. All the staff are amazing and very polite. The practice is clean, smells nice and is welcoming. My dog has a fear of vets but since we have been at moorcottage he has settled down and isn't so anxious and he is dealt with patients and care which he never got at our previous vets.
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