Dog & Cat Vets in Maidenhead

## Summary Kelperland Veterinary Centre is a family-owned independent practice (established in the 1950s) that treats a wide range of pets including dogs, cats, rabbits, ferrets, chickens, hamsters and guinea pigs. Recent reviews point to a clinic geared for both urgent injuries and complex surgery: owners describe x‑rays followed by orthopaedic repair with plates after a broken leg, cruciate ligament operations, and removal of carcinomas. A few very specific touches come up repeatedly, including follow-up check-ins after surgery and bereavement support (offering a paw print and fur keepsake, plus a memorial card). ## Services - **Species treated (from the clinic website):** dogs, cats, rabbits, ferrets, chickens, hamsters, guinea pigs. - **Orthopaedic work mentioned in reviews:** cruciate ligament surgeries; fracture repair using plates after x‑rays. - **Soft-tissue / oncology-related surgery mentioned in reviews:** carcinoma removal; “risky” cancer surgery with multiple follow-up visits. - **Diagnostics mentioned in reviews:** x‑rays used as part of an emergency injury work-up. - **Urgent injury care mentioned in reviews:** same-day treatment for traumatic injuries (e.g., tail injury; leg fracture). - **End-of-life support mentioned in reviews:** keepsakes (paw print, fur clipping) and a condolence/memorial card. - **Pet plans mentioned in reviews:** “Pet Plans” are referenced, including one described as covering flea/worm treatment and vaccinations (no pricing details given). - **Veterinary nurse training:** listed as a veterinary nurse training facility. ## People - **Simon (vet/surgeon, as described in reviews):** repeatedly named for major procedures (cruciate ligament surgery, fracture repair with plates, cancer-related operations). One reviewer describes Simon calling to check in after surgery, and another notes regular check-ups during recovery. - **Alex (vet, as described in reviews):** mentioned for identifying that what looked like a cyst was potentially something more serious at the first appointment, prompting further care. - **Faye and Lottie (nurses, as described in reviews):** specifically named as longstanding nurses by one long-term client. ## Reviews **Google rating: 4.9 stars from 161 reviews.** Themes below are drawn from the latest written reviews available to us. - **Complex surgery and recovery support:** multiple owners describe major operations (cruciate ligaments, carcinoma removal, fracture repair with plates) and follow-up monitoring/check-ups. - **Fast response for injuries:** examples include prompt assessment and treatment after a tail injury and urgent management of a broken leg after x‑rays. - **Clear explanations of what was done:** one owner describes being shown the surgical repair (plates) at collection. - **Bereavement care:** owners mention being offered a paw print and fur keepsake, and receiving a memorial card after a pet’s death.

## Summary Hall Place Veterinary Centre is an RCVS-accredited small-animal practice that has been operating since 1993, with orthopaedic referrals mentioned on its website. Recent reviews describe fast access for problems like a cat skin infection (“given an appointment immediately”) and vets who explain options in plain language “that doesn’t require a veterinary degree.” Owners also mention practical handling adjustments for anxious/special-needs dogs (assessment outside or in the car, prioritising questions over stressful examination). One recent review raises a cost concern, describing treatment as “overpriced” and stating a £350 cremation fee with “no choice” of cremation types—contrasting with other reviews that say decisions weren’t driven by money. ## Services - Small-animal veterinary care (website). - Orthopaedic referrals (website). - Emergency veterinary services (structured clinic data). - Pet travel preparation support (review mentions vet Jennifer preparing cats to fly overseas). - Skin infection assessment and treatment planning (cat skin infection review). - Euthanasia support (owners describe end-of-life care for an elderly cat). - Veterinary Nurse Training facility (structured clinic data). ## Pricing - Cremation mentioned at **£350**, with one reviewer stating there was **no choice of different types of cremation** offered (review). ## People - **Jennifer (vet)** – praised for “fantastic” care and preparation for cats flying overseas (review). - **Morgan** – noted for adapting appointments for a dog with special needs by assessing outside/in the car and minimising stressful handling (review). - **Chris** – described as patient and gentle during a cat’s euthanasia appointment, helping make the experience peaceful (review). - **Nursing team** – specifically called out as “very helpful and kind” (review). - **Reception team** – one owner mentions kindness and understanding on the phone and being fitted in immediately for a same-day problem (review). ## Reviews **4.8 stars from 287 reviews.** Themes below are drawn from the latest written reviews available to us. - Same-day help is mentioned for an acute issue (cat skin infection) and a treatment plan described as easy to follow and effective. - Communication is repeatedly highlighted: vets explain things in straightforward language and keep owners “in the loop.” - Handling and stress-reduction accommodations are specifically described (examining a nervous/special-needs dog outside/in the car; asking questions rather than “prodding”). - End-of-life care is mentioned as patient and peaceful. - Pricing is a point of conflict: one recent reviewer alleges “overpriced” treatment and cites **£350** for cremation with no options, while another review explicitly says the pet was central “not money.”

## Summary The Pines Veterinary Clinic is listed as part of **The Vet Collection** group and focuses on **small animals** (including dogs, cats and several small pets). The clinic offers routine care plus **in-house diagnostics** (lab work, X‑ray and ultrasound) and advertises **referral services** in soft tissue surgery, cardiology and dermatology. From the latest reviews available, owners highlight a few very specific experiences: staff **scanned a deceased cat for a microchip and took over next steps to contact the owner**, and one reviewer describes staff (notably **Michaela**) **finding an animal sanctuary and arranging rehoming support** after a suspected puppy scam. A smaller number of reviews raise concerns about **plan cancellation/communication** and a reported case where a client says euthanasia was recommended but a second opinion found treatable issues. ## Services Based on the clinic’s website summary and the reviews provided: - **Consultations** and regular check-ups (including **six‑month health checks**) - **Vaccinations**, **parasite control**, and **microchipping** - **Dentistry** - **Neutering** and **surgery** - **Diagnostic tests & imaging**, with **in-house lab**, **X‑ray**, and **ultrasound** - **Nurse clinics**, including **blood pressure checks** - Routine procedures such as **anal sac expression**, **grooming & nail clipping** - **Home visits** - Advertised **referral services**: **soft tissue surgery**, **cardiology**, **dermatology** - **Emergency care**: emergencies are handled by the practice during normal hours; **out-of-hours emergency care is provided by MiNightVet** (as stated on the website) - Review example: staff **located a microchip** for a deceased cat and handled onward steps to try to **notify the owner** ## Pricing - No standard fees are listed in the provided sources. - One reviewer reports a dispute when leaving an **annual plan**, saying they paid **“over £200”** and then received conflicting information about whether plan benefits would continue. ## People - **Dr. Callum** (vet): one cat owner says he was particularly knowledgeable with cats, specifically mentioning **experience with Ragdolls**, which they found reassuring after prior vets “didn’t fully understand the breed.” - **Michaela** (staff member; role not stated): a reviewer credits her with **finding an animal sanctuary** and **arranging a drop-off** to support rehoming after the reviewer believed they’d been drawn into a puppy scam. ## Reviews **Google rating: 4.3 stars from 158 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Practical help beyond routine appointments:** examples include **microchip scanning** and taking responsibility for next steps after a deceased cat was brought in, and **rehoming support** by arranging a sanctuary placement. - **Species-specific reassurance:** one reviewer felt their cats’ needs were better understood here, explicitly citing **Ragdoll** knowledge. - **Communication and policy complaints (conflicting experiences):** one reviewer describes **unclear/contradictory messages around cancelling a plan** and says they did not receive a reply from the practice manager. - **Serious clinical concern raised by a reviewer (unverified):** one reviewer alleges a dog was advised to be put down and that finances were discussed; they say a **second opinion** found treatable issues (flu-like illness and early arthritis) and they also say **X‑rays weren’t shown**.

## Summary Summerleaze Veterinary Hospital / MiNightVet Maidenhead is part of the Active Vetcare Veterinary Group. It’s set up for both routine appointments and urgent/out-of-hours care (MiNightVet), and the website also lists referral services for soft tissue surgery, orthopaedics and cardiology. Concrete details owners mention include: - Post-op updates: one owner describes being called “often” with progress updates during their puppy’s surgery and recovery, followed by a stitches-removal visit. - Emergency/urgent care for small animals is a point of mixed feedback: one review thanks the team for helping a rabbit found injured, while another reports an out-of-hours rabbit visit where the vet stated they weren’t experienced with rabbits and the owner felt treatment and dosing were inappropriate. - The practice website lists Cat Friendly Clinic (Silver) and an RCVS Client Service Award (“Outstanding”). - Clinic data describes it as a veterinary nurse training facility. ## Services From the website summary and clinic data, services and capabilities mentioned include: - **Emergency and out-of-hours care** via MiNightVet (with qualified vets and nurses stated on the website) - **Consultations** and routine preventive care: vaccinations, parasite control, microchipping - **Surgery** including neutering; plus **referral services** listed for: - Soft tissue surgery - Orthopaedic surgery - Cardiology - **Dentistry** - **Diagnostics**: diagnostic tests and imaging (not specified further) - **Nurse clinics**, blood pressure checks, six-month health checks - Practical care services: grooming & nail clipping, anal sac expression - Pet travel documentation - Home visits - Species listed on the website include dogs, cats, rabbits and a range of small mammals, reptiles, birds and backyard poultry (the website also states an “Exotic Animals GP Service”). ## People No individual clinicians are named in the information provided. In reviews, owners specifically describe: - **Frequent communication during hospital care**, with staff calling regularly to update on a puppy’s progress after surgery. - **Reception team interactions**, described as “so nice” by one reviewer. ## Reviews **Google rating: 4 stars from 4 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Strong feedback on post-surgery care and communication:** one owner credits the team with saving their 11‑month‑old puppy, highlighting frequent progress calls and a positive follow-up visit for stitch removal. - **Mixed experiences with rabbit/small-animal emergency care:** one review thanks the clinic for taking care of an injured rabbit; another reports a negative out-of-hours rabbit visit where the vet reportedly said they had not treated rabbits before, and the owner alleges incorrect treatment/dosing and made a formal complaint.