GKG Vets – Vets in Newbury
Clinic Overview
GKG Vets in Newbury is part of IVC Evidensia. The practice offers routine appointments by booking, with out-of-hours emergencies handled through VetsNow when the clinic is closed. Its website also highlights Pet Health Club® Plus and set-price preventive checks including a six-month healthy pet check and wellness screening.
GKG Vets in Newbury is part of IVC Evidensia. The practice offers routine appointments by booking, with out-of-hours emergencies handled through VetsNow when the clinic is closed. Its website also highlights Pet Health Club® Plus and set-price preventive checks including a six-month healthy pet check and wellness screening.
Services
- •Routine veterinary care: Appointments are offered on a booked basis, with reviews describing helpful, welcoming staff and vets who take time to listen.
- •Out-of-hours emergency care: When the practice is closed, calls are diverted to VetsNow for emergency support.
- •Preventive care and monitoring: The website advertises a six-month healthy pet check, wellness screening, and Pet Health Club® Plus. Reviews also mention vaccination reminder emails.
- •Dental procedures and day-stay care: One owner describes their dog spending the day at the practice for dental treatment, with staff providing updates during the day and the dog returning home calm and settled.
- •Short-notice care: Recent feedback includes an example of a dog being treated at very short notice over a weekend, with careful handling and prompt treatment.
Pricing
No published pricing information is currently available for this clinic.
People
- •Richard (vet): Praised by a reviewer as warm, empathetic, and highly skilled.
- •Alice Kim (vet): Named in a negative review concerning an alleged misdiagnosis and a dispute over a further consultation charge.
- •Reception and support team: Recent feedback includes praise for friendly front-of-house staff and regular updates during a pet’s day stay.
Reviews
Google rating: 4.6 stars from 198 reviews.
- •Recent positive feedback often highlights a friendly, welcoming and professional team, with owners saying staff listen well and handle pets with care.
- •There are examples of prompt treatment, including short-notice weekend care, and of pets being kept calm during visits and procedures.
- •A dental day-stay review describes good communication during the day, with multiple updates and praise for both clinical and reception staff.
- •Negative feedback is a minority but includes concerns about rising vaccination prices, a large bill, and one complaint alleging misdiagnosis and being asked to pay for a further consultation.
