GKG Vets – Vets in Newbury
Clinic Overview
GKG Vets in Newbury is part of IVC Evidensia. The practice offers routine appointments by booking, with out-of-hours emergencies handled through VetsNow when the clinic is closed. Its website also highlights Pet Health Club® Plus and set-price preventive checks including a six-month healthy pet check and wellness screening.
Services
- •Routine veterinary care: Appointments are offered on a booked basis, with recent reviews describing a helpful, welcoming team, accommodating late arrivals, and vets who listen carefully and follow up on previous treatment.
- •Out-of-hours emergency care: When the practice is closed, calls are diverted to VetsNow for emergency support.
- •Preventive care and monitoring: The practice advertises a six-month healthy pet check, wellness screening, and Pet Health Club® Plus. Reviews also mention vaccination reminder emails and a monthly subscription plan that some owners value.
- •Dental procedures and day-stay care: One owner describes their dog spending the day at the practice for dental treatment, with updates provided during the day and the dog returning home calm and settled.
- •Urgent and short-notice treatment: Recent feedback includes an example of a dog being treated at very short notice over a weekend, with careful handling and prompt treatment.
Pricing
No published pricing information is currently available for this clinic.
People
- •Richard (vet): Praised by a reviewer as warm, empathetic, and highly skilled.
- •Alice Kim (vet): Named in a complaint about an alleged misdiagnosis and a dispute over a further consultation charge.
- •Reception and support team: Reviews frequently praise the front-of-house and support staff for being friendly, kind, accommodating, and good at keeping owners updated.
Reviews
Google rating: 4.5 stars from 213 reviews.
- •Many recent reviewers describe the team as kind, welcoming and professional, with particular praise for how well staff handle nervous or difficult pets.
- •Positive feedback also highlights helpful, accommodating service, including fitting in a late arrival and providing prompt care at short notice over a weekend.
- •Owners often mention feeling that vets listen carefully, remember previous treatment, and communicate well during a pet’s care.
- •Critical comments are in the minority but include concerns about rising booster and kennel cough costs, a large bill, and one complaint about the standard of care and a follow-up consultation charge.

