Dog & Cat Vets in Berkshire

• •Many recent reviewers describe the clinic as caring, professional, and personal, with several saying they have stayed with the practice for years across multiple pets. - There is strong praise for persistence with difficult cases, especially one detailed account of a cat’s complex urinary problem being fully investigated until the cause was found. - Owners also highlight good communication and bedside manner, including post-op follow-up calls, kind reception staff, and positive experiences for nervous pets.

• •Many recent positive reviews describe the team as kind, caring, friendly and welcoming, with several owners saying they would recommend the practice. - Owners highlight calm handling of nervous or reactive dogs, saying staff take time during appointments and help pets become less anxious about visiting. - Named staff receive strong praise, especially Jess, with additional positive mentions for Kirsty, Georgina and Tegan.

• •General small animal consultations for dogs and cats, alongside an exotics GP service covering small mammals, reptiles/tortoises, cage birds and backyard poultry. - Preventive care, including vaccinations, parasite control, microchipping, and nurse clinics such as blood pressure checks and six-month health checks. - Routine procedures including neutering, dentistry, grooming and nail clipping, and anal sac expression.

Phoenix Vets is a CVS-owned small-animal practice in Sandhurst, established in 1988, treating dogs, cats and several small mammals including rabbits and ferrets. The clinic offers routine care such as vaccinations, parasite control and health checks alongside neutering, surgery, home visits and pet travel documentation. Recent feedback is largely positive, with owners often highlighting clear explanations, kind handling and support during difficult appointments.

• •Owners frequently describe the team as kind, professional and reassuring, with clear explanations and time given to discuss treatment decisions. - A strong recurring theme is the clinic’s independent feel, with several reviewers contrasting it favourably with more commercial experiences elsewhere and praising the absence of upselling. - Nervous pets are a clear strength in the feedback, with repeated mentions of familiarisation visits, treat-led handling and unhurried appointments that help anxious dogs stay calm.

• •Recent feedback is largely very positive, with many owners describing the team as caring, empathetic, friendly and reassuring in stressful situations. - The 24-hour service stands out in reviews, with owners valuing urgent access to a vet and the continuity of care from overnight through to the daytime team. - Several reviews mention efficient appointments, including convenient online booking, being seen on time, and prompt testing and treatment.

• •Recent feedback is mostly very positive about the team’s friendliness, reassuring manner and the overall feel of the practice, with several owners saying visits run on time and do not feel rushed. - Owners of cats, dogs and small pets describe kind handling and clear explanations, including positive comments about guinea pig and rabbit appointments and praise for Julien by name. - Service examples mentioned include flexible rebooking for a cat’s spay, proactive medication reminders, responsive insurance paperwork, and still fitting in a cat appointment while dealing with an emergency.