Featured Clinic Overview
## Summary Forest House Veterinary Group describes itself as a privately owned (independent) veterinary group, established for over 150 years, with a main hospital that has a resident nurse on site 24 hours a day for accident-and-emergency care. Reviews add some practical decision signals: owners mention being squeezed in for a Sunday appointment when fully booked, and receiving a next-day follow-up call to check symptoms and worries. Dental work is specifically referenced (a senior cat having several teeth removed with a good outcome). There is also a sharp disagreement in experiences: one reviewer alleges pressure around euthanasia and cost, while multiple others describe the vets’ advice as “fair and balanced.” ## Services From the clinic’s website and the latest reviews, services mentioned include: - Accident and emergency care, with a resident nurse on site 24 hours a day (as stated on the website). - Vaccinations (also specifically mentioned in a review as a reason for visiting). - Neutering - Microchipping - Dental care (reviews mention tooth removals/extractions for an older cat). - Worming & flea treatment - Support for puppies & kittens and senior pets - Weight clinics - Ophthalmology - Pet travel - End-of-life care (“When it’s time to say goodbye” is listed on the site) - A Pet Health Plan is mentioned on the website (monthly direct debit; products delivered straight to your door), but no prices or exact inclusions are provided in the inputs. - Listed in the structured clinic data: Veterinary Nurse Training facility. ## People Named staff mentioned in the available reviews: - Tom (vet) — described as “friendly and calming,” which the reviewer links to feeling reassured during the appointment. - Martin (vet) — one reviewer says he is very approachable and kind, and credits him with providing outstanding care for their cats over time. - Jill (reception staff; name uncertain in the review) — praised for being “superb” and helpful during a recent visit. - Donna (reception staff) — a 1-star reviewer describes her as rude and says she refused to share information by phone about a cat they had brought in overnight. ## Reviews 4.6 stars from 228 reviews. “Themes below are drawn from the latest written reviews available to us.” - Appointments and follow-up: one owner says the practice fit their dog in on a Sunday despite being fully booked, then called the next day to check progress and invite further questions. - Communication and decision-making: multiple reviewers describe vets who are calming/approachable, and one says the advice is “fair and balanced.” - Specific clinical outcomes: one review mentions an older cat having several teeth removed, with the owner reporting the cat was much improved afterward. - Conflicting experiences around costs and euthanasia: one reviewer alleges the practice pushed for euthanasia due to expense and that the pet was euthanised overnight without their agreement; this conflicts with other reviewers’ accounts of trust and balanced advice. - Value (non-specific): reviews include “good value” / “very reasonable” pricing, but no actual fees are stated.
Showing 1-10 of 24 clinics
Donnington Grove Veterinary Group is a large first-opinion small-animal practice that has been established for over 100 years. The main site is an RCVS-accredited hospital and states it is open 24 hours a day, 365 days a year for both routine appointments and emergencies. Reviews most often describe urgent same-day help (including being seen within 15 minutes for end-of-life care) and calm, unhurried support during euthanasia appointments, including being given time afterwards and (in one case) being offered the option to pay later. A small number of comments conflict on front-desk experience: several describe reception as helpful and efficient, while one reviewer felt intimidated and ignored when collecting a prescription.
Donnington Grove Veterinary Group is a large first-opinion small-animal practice that has been established for over 100 years. The main site is an RCVS-accredited hospital and states it is open 24 hours a day, 365 days a year for both routine appointments and emergencies. Reviews most often describe urgent same-day help (including being seen within 15 minutes for end-of-life care) and calm, unhurried support during euthanasia appointments, including being given time afterwards and (in one case) being offered the option to pay later. A small number of comments conflict on front-desk experience: several describe reception as helpful and efficient, while one reviewer felt intimidated and ignored when collecting a prescription.
Animal Physiotherapy Ltd focuses on non-invasive animal physiotherapy and rehabilitation, with a dedicated physio gym plus a separate treatment room (per the clinic website). The clinic is presented as led by Donna Wills, who is listed as the 2021 “Animal Therapist of the Year” (Animal Star Awards) and holds a “certificate in Veterinary rehabilitation for nurses in Denmark with the ESVPS” (as stated on the site). In recent reviews, owners repeatedly describe: - personalised rehab plans with specific, manageable home exercises and targets - conservative management support (including a case where an owner wanted to avoid surgery for a CCL injury) - ongoing accessibility for plan adjustments/questions “at the end of the phone” - longer-term mobility support for senior pets and complex cases (post-op recovery, arthritis, and adapting after leg amputation)
Animal Physiotherapy Ltd focuses on non-invasive animal physiotherapy and rehabilitation, with a dedicated physio gym plus a separate treatment room (per the clinic website). The clinic is presented as led by Donna Wills, who is listed as the 2021 “Animal Therapist of the Year” (Animal Star Awards) and holds a “certificate in Veterinary rehabilitation for nurses in Denmark with the ESVPS” (as stated on the site). In recent reviews, owners repeatedly describe: - personalised rehab plans with specific, manageable home exercises and targets - conservative management support (including a case where an owner wanted to avoid surgery for a CCL injury) - ongoing accessibility for plan adjustments/questions “at the end of the phone” - longer-term mobility support for senior pets and complex cases (post-op recovery, arthritis, and adapting after leg amputation)
Peaceful Pet Passing focuses on end-of-life care for pets, with multiple reviews describing at-home euthanasia designed to avoid the stress of a clinic visit for anxious or frail animals. Owners repeatedly mention being given unhurried time to say goodbye, clear explanations of what would happen, and practical handling of arrangements such as paperwork and cremation logistics. Several reviews also describe individual cremation with ashes returned to the family, and one mentions keepsakes like pawprints being provided.
Peaceful Pet Passing focuses on end-of-life care for pets, with multiple reviews describing at-home euthanasia designed to avoid the stress of a clinic visit for anxious or frail animals. Owners repeatedly mention being given unhurried time to say goodbye, clear explanations of what would happen, and practical handling of arrangements such as paperwork and cremation logistics. Several reviews also describe individual cremation with ashes returned to the family, and one mentions keepsakes like pawprints being provided.
Kingsclere Vets Ltd is a small-animal practice that reviewers describe using for both routine care and procedures such as cat spays and dog dental work (including descaling with possible extractions). Multiple owners mention communication as a standout: updates during the day (including photos), and convenient messaging via WhatsApp. Several reviews also highlight how the team handles nervous or reactive dogs patiently—one owner said their dog went from being “terrified” at a previous practice to pulling to go in here. There are also mentions of a subscription plan (no details given) and routine add-ons like nail trims.
Kingsclere Vets Ltd is a small-animal practice that reviewers describe using for both routine care and procedures such as cat spays and dog dental work (including descaling with possible extractions). Multiple owners mention communication as a standout: updates during the day (including photos), and convenient messaging via WhatsApp. Several reviews also highlight how the team handles nervous or reactive dogs patiently—one owner said their dog went from being “terrified” at a previous practice to pulling to go in here. There are also mentions of a subscription plan (no details given) and routine add-ons like nail trims.
Valley Veterinary Group
Reading
Our Score (77/100)
Valley Veterinary Group describes itself as a long‑established, independent (non‑corporate) practice and is listed as an RCVS Practice Standards Scheme member. Based on the website and reviews, it appears set up for both routine care (vaccinations, microchipping, nurse clinics) and more involved procedures, with owners specifically mentioning cruciate ligament operations. Reviewers also describe practical service touches such as same‑day appointments for a sick hamster and follow‑up advice on medication by phone. Feedback is mixed on suitability for complex/specialist cases: one reviewer says they were initially told specialist care was possible but later felt unsupported and sought help elsewhere.
Valley Veterinary Group describes itself as a long‑established, independent (non‑corporate) practice and is listed as an RCVS Practice Standards Scheme member. Based on the website and reviews, it appears set up for both routine care (vaccinations, microchipping, nurse clinics) and more involved procedures, with owners specifically mentioning cruciate ligament operations. Reviewers also describe practical service touches such as same‑day appointments for a sick hamster and follow‑up advice on medication by phone. Feedback is mixed on suitability for complex/specialist cases: one reviewer says they were initially told specialist care was possible but later felt unsupported and sought help elsewhere.
Coach House Vets Ltd
Newbury
Our Score (75/100)
Coach House Vets Ltd is an independent practice offering care for dogs, cats and horses, with evidence it’s set up for both routine small-animal work and hands-on equine treatment (the website mentions fully mobile equine care, plus stabling and a fully equipped equine treatment room). In recent reviews, owners repeatedly describe vets adapting to the animal’s needs (for example, giving a nervous dog time to settle for vaccinations so a muzzle wasn’t needed) and talking through procedures as they happen (including wound treatment with stitches and staples for a horse). Out-of-hours cover is described on the website as 24-hour on-call, with specific handover times to third-party providers.
Coach House Vets Ltd is an independent practice offering care for dogs, cats and horses, with evidence it’s set up for both routine small-animal work and hands-on equine treatment (the website mentions fully mobile equine care, plus stabling and a fully equipped equine treatment room). In recent reviews, owners repeatedly describe vets adapting to the animal’s needs (for example, giving a nervous dog time to settle for vaccinations so a muzzle wasn’t needed) and talking through procedures as they happen (including wound treatment with stitches and staples for a horse). Out-of-hours cover is described on the website as 24-hour on-call, with specific handover times to third-party providers.
Lambourn Equine Vets Ltd is an equine-only practice (as reflected in the name and in reviews describing treatment for multiple horses). The latest reviews repeatedly describe coordinated, team-based care for significant problems—such as an injured horse, a splint fracture, and a severe tooth abscess with a sinus infection—alongside frequent updates and clear communication between clinicians and with owners. Reviews also mention strong operational support from reception (coordination/efficiency) and at least one “sleep over” stay for a horse, suggesting the practice can accommodate cases that need monitoring beyond a single visit.
Lambourn Equine Vets Ltd is an equine-only practice (as reflected in the name and in reviews describing treatment for multiple horses). The latest reviews repeatedly describe coordinated, team-based care for significant problems—such as an injured horse, a splint fracture, and a severe tooth abscess with a sinus infection—alongside frequent updates and clear communication between clinicians and with owners. Reviews also mention strong operational support from reception (coordination/efficiency) and at least one “sleep over” stay for a horse, suggesting the practice can accommodate cases that need monitoring beyond a single visit.
Rossdales Lambourn is a Rossdales-branded veterinary clinic that offers emergency veterinary services (stated as 24/7 or extended hours). Based on the limited written feedback available (1 Google review), the only detail provided is a general recommendation describing the clinic as a “professional outfit,” with no specifics about treatments, facilities, or communication.
Rossdales Lambourn is a Rossdales-branded veterinary clinic that offers emergency veterinary services (stated as 24/7 or extended hours). Based on the limited written feedback available (1 Google review), the only detail provided is a general recommendation describing the clinic as a “professional outfit,” with no specifics about treatments, facilities, or communication.
Baker & McVeigh Lambourn Ltd is an equine-only veterinary practice; its website describes it as a full-service equine clinic with dedicated support for Thoroughbreds, sport horses and leisure horses. In the latest written reviews available to us, owners repeatedly mention prompt call-out response and clear, confidence-building communication, including open discussion to agree a plan. Reviews also reference vets attending for both routine work and more serious call-outs, and note that the office team are helpful when clients call or visit in person.
Baker & McVeigh Lambourn Ltd is an equine-only veterinary practice; its website describes it as a full-service equine clinic with dedicated support for Thoroughbreds, sport horses and leisure horses. In the latest written reviews available to us, owners repeatedly mention prompt call-out response and clear, confidence-building communication, including open discussion to agree a plan. Reviews also reference vets attending for both routine work and more serious call-outs, and note that the office team are helpful when clients call or visit in person.