Featured Clinic Overview
- •Surgery and more complex treatment: The clinic lists soft tissue surgery, orthopaedics, and cruciate surgery, along with cancer treatment including chemotherapy. Recent reviews mention lump removal in an older cat, tumour removal surgery for a gerbil, and urgent rabbit surgery for a liver twist.
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- •Compassionate end-of-life care is a standout theme, with several owners specifically praising Peter Carr, Jenny, Hannah, and the reception team for giving families time, kindness, and practical support. - Owners of nervous pets describe calm, patient handling. One review highlights a rescue dog being seen, anaesthetised, and stitched in under an hour, then recovering in a larger kennel space rather than a small crate.
Active Vetcare – Oakley in Reading, Berkshire is part of the Active Vetcare Veterinary Group under CVS (not an independent clinic). It offers routine small‑animal care alongside more involved work such as dentistry, surgery and diagnostics, with support for urgent cases and end‑of‑life decisions. Recent owner feedback highlights clear communication, compassionate handling of difficult moments, and practical help with admin and follow‑up.
- •Recent feedback is overwhelmingly positive, with repeated praise for a kind, caring and professional team. - End-of-life care is a major theme: owners describe staff as patient, compassionate and respectful, with time given for final goodbyes and thoughtful follow-up afterwards. - Reviews also mention clear explanations of options and outcomes, helping owners feel supported when making difficult decisions.
Recent review themes include
- •Compassionate end-of-life care: several owners describe thoughtful, unhurried support during euthanasia appointments, including clear explanations, time to say goodbye, and in one case a home visit. - Strong emergency response: reviews mention quick access when pets need urgent help, including a cat treated promptly after a tail bite and an elderly cat seen very quickly after Christmas. - Friendly, professional team: many reviewers describe staff as caring, experienced, and reassuring, with smooth registration and a calm atmosphere.
- •Recent feedback is largely very positive about the team’s compassion, especially around serious illness, euthanasia and bereavement. - Owners describe clear explanations, regular updates, patience when making difficult decisions, and pets being handled gently when nervous or unwell. - Specific examples include emergency help after a dog collapsed, ongoing support through scans and treatment changes, recovery care for an unwell cat, and a sympathy card sent after a pet’s death.
- •Many reviews describe the team as friendly, caring, and efficient, with particular praise for a clean, welcoming practice and quick appointment handling. - The cat-only clinic remains one of the strongest recurring positives, especially for owners of nervous cats who find the separate setup much less stressful. - Compassionate end-of-life support is a major theme: reviewers mention thoughtful handling, private spaces, and keepsakes such as paw prints, fur clippings, and handwritten cards.
Our Score (60/100)
The Veterinary Centre, trading as Henley Vets Limited, presents itself as an independent small-animal practice offering routine care alongside full surgical facilities and emergency care. It appears equipped for both everyday veterinary work, such as vaccinations, prescriptions and nurse clinics, and more involved treatment including dentistry and operations. Reviews consistently highlight a friendly atmosphere and clear communication around treatment options and plans.
Burghfield Veterinary Surgery is a CVS-owned small-animal practice in Reading, established in 1995, with in-house diagnostics including lab testing, ultrasound and X-ray. It offers a broad range of routine, surgical and referral services, and also operates as a veterinary nurse training facility. Out-of-hours emergencies are handled via MiNightVet, its dedicated emergency provider with full-time night staff.
- •Many recent positive reviews describe the team as kind, caring, friendly and welcoming, with several owners saying they would recommend the practice. - Owners highlight calm handling of nervous or reactive dogs, saying staff take time during appointments and help pets become less anxious about visiting. - Named staff receive strong praise, especially Jess, with additional positive mentions for Kirsty, Georgina and Tegan.



