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Phoenix Vets is a CVS-owned small-animal practice in Sandhurst, established in 1988, treating dogs, cats and several small mammals including rabbits and ferrets. The clinic offers routine care such as vaccinations, parasite control and health checks alongside neutering, surgery, home visits and pet travel documentation. Recent feedback is largely positive, with owners often highlighting clear explanations, kind handling and support during difficult appointments.
- •Owners frequently describe the team as kind, professional and reassuring, with clear explanations and time given to discuss treatment decisions. - A strong recurring theme is the clinic’s independent feel, with several reviewers contrasting it favourably with more commercial experiences elsewhere and praising the absence of upselling. - Nervous pets are a clear strength in the feedback, with repeated mentions of familiarisation visits, treat-led handling and unhurried appointments that help anxious dogs stay calm.
- •Recent feedback is largely very positive, with many owners describing the team as caring, empathetic, friendly and reassuring in stressful situations. - The 24-hour service stands out in reviews, with owners valuing urgent access to a vet and the continuity of care from overnight through to the daytime team. - Several reviews mention efficient appointments, including convenient online booking, being seen on time, and prompt testing and treatment.
Medivet Crowthorne Kynoch Vets is part of the Medivet group. The practice offers routine appointments such as check-ups and nail trims, with 24/7 emergency cover available through Medivet emergency centres. It also has experience with small mammals and exotics, with recent examples including a rescue hamster and regular nail trims for an African pygmy hedgehog.
Our Score (58/100)
Medivet Bracknell Easthampstead Kynoch Vets is part of the Medivet group in Bracknell. It offers routine preventative care such as vaccinations and health checks, alongside same-day help for urgent problems. Overnight emergency consultations are available between 7pm and 9am, with access to 24-hour emergency care through Medivet centres.
- •Recent feedback is strongly positive about the team’s kind, caring and friendly approach, with several owners saying pets were put at ease quickly. - Reviews highlight clear advice and confident treatment planning, including after an injury appointment. - Owners also mention a warm atmosphere, efficient visits, and a notably clean clinic.
- •Recent feedback is overwhelmingly positive, with many owners describing the staff as friendly, welcoming and caring from reception through to the consultation. - A repeated theme is clear communication: reviewers say treatment options, checks and next steps are explained well, including for older pets and exotic animals. - The clinic is often praised for handling anxious pets gently, with specific mentions of nervous cats being put at ease and practical touches to reduce stress in the waiting area.
- •Kind, knowledgeable staff and clear explanations: several owners say the team explains things well, gives them time, and does not make appointments feel rushed. - Good handling of anxious pets: one owner with a nervous rescue dog said the clinic let them wait in the car and come in through a different entrance to reduce stress. - Compassionate care at difficult times: reviewers mention thoughtful support for elderly pets and end-of-life care, including a condolence card and forget-me-not seeds after a cat’s final hours.
- •Recent feedback is largely very positive, with several owners describing the team as kind, professional, knowledgeable and compassionate. - Emergency care stands out strongly: one owner says the practice saved their 10-year-old dog with rapid pyometra surgery, while another says a collapsed kitten with a high temperature was seen immediately and recovered. - Longer-term trust is a recurring theme, with owners mentioning using the practice for many years and feeling that treatments or medications are not pushed unnecessarily.
Hall Place Veterinary Centre is an RCVS-accredited small-animal practice in Maidenhead that has been operating since 1993 and is part of IVC Evidensia. Its website mentions orthopaedic referrals, and the practice also provides emergency veterinary services. Recent feedback is largely very positive, with owners highlighting kind handling, clear explanations and prompt help for urgent problems, while a small number of reviews raise concerns about cost or past clinical care.