Showing 21-30 of 40 clinics
Burghfield Veterinary Surgery, located in Reading, is a well-regarded clinic offering a range of services, including emergency veterinary care and serving as a veterinary nurse training facility. The clinic has garnered a positive reputation, with a Google Maps rating of 4.6 stars based on 69 reviews, indicating a high level of satisfaction among clients. The reviews paint a picture of a compassionate and competent team. Sandy Ebdon-Jackson praises the clinic for their professional and sensitive handling of an emergency surgery for her dog, particularly noting the excellent coordination with a veterinary hospital over a weekend. Alma Tinsley echoes this sentiment, appreciating the patience and dedication of the nurses and the minimal waiting times. She also highlights the clinic's efforts to offer affordable alternatives for pet care products. Sally Matson commends a vet named Clare for the compassionate end-of-life care provided to her family dog, demonstrating the clinic's commitment to both pets and their owners during difficult times. However, the clinic is not without its criticisms. A reviewer, L H, expressed disappointment, feeling that the clinic was more focused on profit than genuine care. L H cited unnecessary procedures and medications that seemed to exacerbate their cat's condition, leading them to leave the practice. Overall, Burghfield Veterinary Surgery appears to be a reputable clinic with a strong focus on compassionate care, although a minority of experiences suggest some room for improvement in client communication and treatment transparency.
Burghfield Veterinary Surgery, located in Reading, is a well-regarded clinic offering a range of services, including emergency veterinary care and serving as a veterinary nurse training facility. The clinic has garnered a positive reputation, with a Google Maps rating of 4.6 stars based on 69 reviews, indicating a high level of satisfaction among clients. The reviews paint a picture of a compassionate and competent team. Sandy Ebdon-Jackson praises the clinic for their professional and sensitive handling of an emergency surgery for her dog, particularly noting the excellent coordination with a veterinary hospital over a weekend. Alma Tinsley echoes this sentiment, appreciating the patience and dedication of the nurses and the minimal waiting times. She also highlights the clinic's efforts to offer affordable alternatives for pet care products. Sally Matson commends a vet named Clare for the compassionate end-of-life care provided to her family dog, demonstrating the clinic's commitment to both pets and their owners during difficult times. However, the clinic is not without its criticisms. A reviewer, L H, expressed disappointment, feeling that the clinic was more focused on profit than genuine care. L H cited unnecessary procedures and medications that seemed to exacerbate their cat's condition, leading them to leave the practice. Overall, Burghfield Veterinary Surgery appears to be a reputable clinic with a strong focus on compassionate care, although a minority of experiences suggest some room for improvement in client communication and treatment transparency.
GKG Vets, located in Thatcham, is a well-regarded veterinary clinic with a commendable overall rating of 4.6 stars based on 102 reviews. This rating suggests a generally high level of customer satisfaction, as a score above 4.5 from over 100 reviews is typically considered excellent. The clinic is noted for offering emergency veterinary services, ensuring extended care availability for urgent pet health issues. Customer feedback is predominantly positive, highlighting the clinic's compassionate and professional care. Reviewers like Heidi Lovelock and Mandy Burton commend the staff's friendly and supportive nature, with Lovelock expressing gratitude for the outstanding care provided over the years to her pet Rocco. Similarly, Shaz Mullis appreciates the attentive service and personalized care received, which suggests a tailored approach to pet health. However, not all experiences have been positive. A critical review by Gareth Shone recounts a distressing experience with his dog, Pepper, suggesting that the clinic's treatment approach led to unnecessary operations and suffering. This review contrasts sharply with the overall positive sentiment but provides a crucial perspective on the clinic's treatment practices. Pricing details are not prominently mentioned, though Fabio Jason notes the pet health plan as a valuable investment for ongoing care. This indicates that GKG Vets likely offers structured plans to support pet health maintenance. Overall, GKG Vets appears to be a reliable choice for pet owners in Thatcham, known for its caring staff and comprehensive services, though prospective clients may want to consider all reviews when making their choice.
GKG Vets, located in Thatcham, is a well-regarded veterinary clinic with a commendable overall rating of 4.6 stars based on 102 reviews. This rating suggests a generally high level of customer satisfaction, as a score above 4.5 from over 100 reviews is typically considered excellent. The clinic is noted for offering emergency veterinary services, ensuring extended care availability for urgent pet health issues. Customer feedback is predominantly positive, highlighting the clinic's compassionate and professional care. Reviewers like Heidi Lovelock and Mandy Burton commend the staff's friendly and supportive nature, with Lovelock expressing gratitude for the outstanding care provided over the years to her pet Rocco. Similarly, Shaz Mullis appreciates the attentive service and personalized care received, which suggests a tailored approach to pet health. However, not all experiences have been positive. A critical review by Gareth Shone recounts a distressing experience with his dog, Pepper, suggesting that the clinic's treatment approach led to unnecessary operations and suffering. This review contrasts sharply with the overall positive sentiment but provides a crucial perspective on the clinic's treatment practices. Pricing details are not prominently mentioned, though Fabio Jason notes the pet health plan as a valuable investment for ongoing care. This indicates that GKG Vets likely offers structured plans to support pet health maintenance. Overall, GKG Vets appears to be a reliable choice for pet owners in Thatcham, known for its caring staff and comprehensive services, though prospective clients may want to consider all reviews when making their choice.
Vets Now in Reading specializes in providing emergency veterinary services, operating during extended hours to cater to urgent pet healthcare needs. With a Google Maps rating of 4.2 stars from 284 reviews, the clinic appears to offer a generally satisfactory service. However, individual experiences vary significantly. Positive feedback highlights the clinic's efficiency, care, and professionalism. Lyndsey Gould praises the team for their friendly and caring approach during an emergency visit for her dog, particularly commending Joanne, the receptionist, and Maddie, the nurse. Similarly, Briony Hughes shares gratitude for Paula's attentive care of her rabbit Bumble, noting Paula's ability to handle multiple patients while ensuring each felt well-cared-for. Jayne Ward also shares a positive experience, appreciating the prompt and compassionate care her elderly dog received during an emergency, which involved overnight treatment and a seamless transfer to their local vet for continued care. Conversely, there are critical reviews regarding the clinic's pricing and diagnosis accuracy. Gemma Brown recounts a distressing experience, where an initial diagnosis of cancer was later corrected to an ear infection by her regular vet, yet she was charged £340 for the emergency visit. Nicola Taylor echoes concerns about costs and aggressive billing practices, describing an incident where she faced high charges for overnight care without a clear diagnosis and persistent payment demands despite providing insurance details. Overall, while many clients express satisfaction with the care and professionalism of individual staff members, concerns about pricing and billing practices indicate areas for potential improvement.
Vets Now in Reading specializes in providing emergency veterinary services, operating during extended hours to cater to urgent pet healthcare needs. With a Google Maps rating of 4.2 stars from 284 reviews, the clinic appears to offer a generally satisfactory service. However, individual experiences vary significantly. Positive feedback highlights the clinic's efficiency, care, and professionalism. Lyndsey Gould praises the team for their friendly and caring approach during an emergency visit for her dog, particularly commending Joanne, the receptionist, and Maddie, the nurse. Similarly, Briony Hughes shares gratitude for Paula's attentive care of her rabbit Bumble, noting Paula's ability to handle multiple patients while ensuring each felt well-cared-for. Jayne Ward also shares a positive experience, appreciating the prompt and compassionate care her elderly dog received during an emergency, which involved overnight treatment and a seamless transfer to their local vet for continued care. Conversely, there are critical reviews regarding the clinic's pricing and diagnosis accuracy. Gemma Brown recounts a distressing experience, where an initial diagnosis of cancer was later corrected to an ear infection by her regular vet, yet she was charged £340 for the emergency visit. Nicola Taylor echoes concerns about costs and aggressive billing practices, describing an incident where she faced high charges for overnight care without a clear diagnosis and persistent payment demands despite providing insurance details. Overall, while many clients express satisfaction with the care and professionalism of individual staff members, concerns about pricing and billing practices indicate areas for potential improvement.
Penstone Veterinary Group, located in Slough, is recognized for its comprehensive veterinary services, including emergency care available 24/7 and a dedicated veterinary nurse training facility. The clinic holds a commendable 4.5-star rating from 51 reviews on Google Maps, indicating a generally favorable reputation. Most reviews highlight the clinic's professionalism and commitment to pet care. For instance, a long-term client, Rayhan Ezzaoui, praises the staff for their swift emergency response and exceptional care, recounting how the team saved his kitten's life on multiple occasions. Similarly, other clients like Terri Reid and Clare Farr appreciate the knowledgeable and efficient service, emphasizing the staff's dedication to ensuring pets' well-being without aggressive upselling of treatments. However, not all experiences have been positive. A concerning review from Harps Dhaliwal details a distressing experience involving inadequate post-surgical care for their dog, which eventually led to severe complications and additional medical expenses. This account raises questions about the clinic's consistency in providing attentive and competent care in all situations. Despite this isolated negative review, the majority of feedback underscores the clinic's reliability and expertise, making it a trusted choice for many pet owners in the Slough area. However, potential clients are advised to consider all reviews to make an informed decision, as individual experiences can vary. The clinic does not list transparent pricing details on its website, so it may be beneficial for potential clients to inquire directly for specific cost-related information.
Penstone Veterinary Group, located in Slough, is recognized for its comprehensive veterinary services, including emergency care available 24/7 and a dedicated veterinary nurse training facility. The clinic holds a commendable 4.5-star rating from 51 reviews on Google Maps, indicating a generally favorable reputation. Most reviews highlight the clinic's professionalism and commitment to pet care. For instance, a long-term client, Rayhan Ezzaoui, praises the staff for their swift emergency response and exceptional care, recounting how the team saved his kitten's life on multiple occasions. Similarly, other clients like Terri Reid and Clare Farr appreciate the knowledgeable and efficient service, emphasizing the staff's dedication to ensuring pets' well-being without aggressive upselling of treatments. However, not all experiences have been positive. A concerning review from Harps Dhaliwal details a distressing experience involving inadequate post-surgical care for their dog, which eventually led to severe complications and additional medical expenses. This account raises questions about the clinic's consistency in providing attentive and competent care in all situations. Despite this isolated negative review, the majority of feedback underscores the clinic's reliability and expertise, making it a trusted choice for many pet owners in the Slough area. However, potential clients are advised to consider all reviews to make an informed decision, as individual experiences can vary. The clinic does not list transparent pricing details on its website, so it may be beneficial for potential clients to inquire directly for specific cost-related information.
The Veterinary Centre, also known as Henley Vets Limited, is a reputable clinic located in Reading, Berkshire. It boasts an impressive Google Maps rating of 4.7 stars based on 20 reviews, indicating a high level of customer satisfaction. The clinic is particularly noted for its emergency veterinary services, which are available 24/7 or during extended hours, providing essential care when needed most. Customer reviews paint a picture of a clinic that is both compassionate and professional. Nathan K appreciates the knowledgeable and friendly atmosphere, coupled with reasonable pricing. Similarly, Martin Radford and Lynda De Jager commend the staff's kindness and dedication, highlighting the clinic's commitment to patient care. Nigel Gibbons, a long-term client, praises the clinic's professionalism and compassion, underscoring the trust built over nearly two decades. Harold ter Bekke emphasizes the fair pricing and the thoroughness of the treatment plans, mentioning positive experiences with staff members Sharon and Annalee. While explicit pricing details are not provided, the reviews consistently mention fair and reasonable costs, suggesting transparent pricing practices. The collective feedback from these reviews, spanning several years, reflects a consistently high standard of care and customer satisfaction. This consistency, alongside the clinic's specialized services, positions The Veterinary Centre as a trusted choice for pet owners in Reading seeking reliable veterinary care.
The Veterinary Centre, also known as Henley Vets Limited, is a reputable clinic located in Reading, Berkshire. It boasts an impressive Google Maps rating of 4.7 stars based on 20 reviews, indicating a high level of customer satisfaction. The clinic is particularly noted for its emergency veterinary services, which are available 24/7 or during extended hours, providing essential care when needed most. Customer reviews paint a picture of a clinic that is both compassionate and professional. Nathan K appreciates the knowledgeable and friendly atmosphere, coupled with reasonable pricing. Similarly, Martin Radford and Lynda De Jager commend the staff's kindness and dedication, highlighting the clinic's commitment to patient care. Nigel Gibbons, a long-term client, praises the clinic's professionalism and compassion, underscoring the trust built over nearly two decades. Harold ter Bekke emphasizes the fair pricing and the thoroughness of the treatment plans, mentioning positive experiences with staff members Sharon and Annalee. While explicit pricing details are not provided, the reviews consistently mention fair and reasonable costs, suggesting transparent pricing practices. The collective feedback from these reviews, spanning several years, reflects a consistently high standard of care and customer satisfaction. This consistency, alongside the clinic's specialized services, positions The Veterinary Centre as a trusted choice for pet owners in Reading seeking reliable veterinary care.
Phoenix Vets, located in Sandhurst, is a well-regarded veterinary clinic known for its compassionate and personalized care. The clinic, which offers emergency veterinary services, has garnered a 4.4-star rating from 48 reviews on Google Maps. While this rating is below the ideal 4.5 from a larger set of reviews, the feedback generally reflects positive experiences. The team at Phoenix Vets, particularly individuals like Michele at reception and vet Rachel, are frequently praised for their kindness and ability to ease anxious situations. Reviewers appreciate the staff's dedication to clear communication, ensuring pet owners understand the care options available. This is crucial in times of distress, such as when making difficult end-of-life decisions for pets, a service that Phoenix Vets handles with notable empathy and respect. Several reviewers have highlighted their long-term relationship with Phoenix Vets, indicating high levels of trust and satisfaction with ongoing care. For example, Sarah Gubby notes her family's reliance on the clinic for over 16 years and commends the team for their consistent support during both routine and challenging times. However, not all reviews are glowing. One reviewer reported a negative experience regarding an initial checkup, feeling that the vet was more focused on promoting services than providing thorough care. This feedback suggests potential room for improvement in ensuring all clients feel their pets receive comprehensive attention during visits. Overall, Phoenix Vets is recognized for its friendly and knowledgeable staff, who often go above and beyond for their clients. While the majority of experiences are positive, the clinic may benefit from addressing occasional concerns to enhance their service quality further.
Phoenix Vets, located in Sandhurst, is a well-regarded veterinary clinic known for its compassionate and personalized care. The clinic, which offers emergency veterinary services, has garnered a 4.4-star rating from 48 reviews on Google Maps. While this rating is below the ideal 4.5 from a larger set of reviews, the feedback generally reflects positive experiences. The team at Phoenix Vets, particularly individuals like Michele at reception and vet Rachel, are frequently praised for their kindness and ability to ease anxious situations. Reviewers appreciate the staff's dedication to clear communication, ensuring pet owners understand the care options available. This is crucial in times of distress, such as when making difficult end-of-life decisions for pets, a service that Phoenix Vets handles with notable empathy and respect. Several reviewers have highlighted their long-term relationship with Phoenix Vets, indicating high levels of trust and satisfaction with ongoing care. For example, Sarah Gubby notes her family's reliance on the clinic for over 16 years and commends the team for their consistent support during both routine and challenging times. However, not all reviews are glowing. One reviewer reported a negative experience regarding an initial checkup, feeling that the vet was more focused on promoting services than providing thorough care. This feedback suggests potential room for improvement in ensuring all clients feel their pets receive comprehensive attention during visits. Overall, Phoenix Vets is recognized for its friendly and knowledgeable staff, who often go above and beyond for their clients. While the majority of experiences are positive, the clinic may benefit from addressing occasional concerns to enhance their service quality further.
Scott Dunn's Equine Clinic
Wokingham
Scott Dunn's Equine Clinic, located in Wokingham, is renowned for its exceptional veterinary services, particularly for equine care. With a strong rating of 4.9 stars based on 25 reviews, the clinic has established itself as a reliable and trusted facility in the region. Reviewers consistently praise the knowledgeable and compassionate staff, highlighting the clinic's commitment to providing high-quality care. The positive feedback extends to both veterinary services and the supportive reception team, underscoring the clinic's dedication to customer satisfaction. The clinic not only offers emergency veterinary services with extended hours but also serves as a Veterinary Nurse Training facility, showcasing its role in advancing veterinary education and practice. This dual focus on immediate care and long-term training reflects the clinic's comprehensive approach to equine health. Transparent pricing is another strength noted by reviewers, with comparisons indicating competitive rates against other practices. This financial transparency adds to the clinic's appeal, ensuring clients feel confident in the value of care their animals receive. Individual testimonials reveal personal experiences that emphasize the clinic's empathetic approach, particularly in challenging situations such as end-of-life care. These accounts highlight the staff's ability to balance technical proficiency with emotional support, a crucial aspect of veterinary care. Overall, Scott Dunn's Equine Clinic stands out as a leading choice for equine veterinary services in Wokingham, consistently meeting and exceeding client expectations through its expert care, compassionate staff, and commitment to both animal and owner well-being.
Scott Dunn's Equine Clinic, located in Wokingham, is renowned for its exceptional veterinary services, particularly for equine care. With a strong rating of 4.9 stars based on 25 reviews, the clinic has established itself as a reliable and trusted facility in the region. Reviewers consistently praise the knowledgeable and compassionate staff, highlighting the clinic's commitment to providing high-quality care. The positive feedback extends to both veterinary services and the supportive reception team, underscoring the clinic's dedication to customer satisfaction. The clinic not only offers emergency veterinary services with extended hours but also serves as a Veterinary Nurse Training facility, showcasing its role in advancing veterinary education and practice. This dual focus on immediate care and long-term training reflects the clinic's comprehensive approach to equine health. Transparent pricing is another strength noted by reviewers, with comparisons indicating competitive rates against other practices. This financial transparency adds to the clinic's appeal, ensuring clients feel confident in the value of care their animals receive. Individual testimonials reveal personal experiences that emphasize the clinic's empathetic approach, particularly in challenging situations such as end-of-life care. These accounts highlight the staff's ability to balance technical proficiency with emotional support, a crucial aspect of veterinary care. Overall, Scott Dunn's Equine Clinic stands out as a leading choice for equine veterinary services in Wokingham, consistently meeting and exceeding client expectations through its expert care, compassionate staff, and commitment to both animal and owner well-being.
Hamilton Equine Veterinary Practice Limited, located in Hungerford, has established itself as a reputable provider of equine veterinary services, with a particular emphasis on emergency care. The clinic has garnered a commendable 4.6-star rating based on 91 reviews, indicating a high level of customer satisfaction and reliability. The reviews predominantly highlight the clinic's professionalism, swift response times, and compassionate care. Sarah Sumner, for example, praised the clinic's prompt and thorough service that ensured her 23-year-old horse's recovery from colic, particularly noting the diligence of a veterinarian named Cameron. Similarly, Pat Richards commended the clinic for successfully performing a life-saving colic surgery on her miniature Shetland pony, emphasizing the attentive and caring nature of the staff. Despite the overwhelmingly positive feedback, there was a notable negative review by Tracey Davies, who expressed dissatisfaction regarding pricing transparency. Her experience suggests potential issues with billing practices, as she encountered unexpected charges beyond the initial quoted price. This highlights a possible area for improvement in communication and clarity regarding fees. Overall, Hamilton Equine Veterinary Practice Limited is highly recommended for its expert veterinary services, as evidenced by multiple glowing reviews. However, prospective clients may wish to seek explicit upfront pricing information to avoid any potential misunderstandings. The clinic's commitment to providing high-quality care, as evidenced by several satisfied clients, underscores its standing as a trusted resource for equine veterinary needs in the Hungerford area.
Hamilton Equine Veterinary Practice Limited, located in Hungerford, has established itself as a reputable provider of equine veterinary services, with a particular emphasis on emergency care. The clinic has garnered a commendable 4.6-star rating based on 91 reviews, indicating a high level of customer satisfaction and reliability. The reviews predominantly highlight the clinic's professionalism, swift response times, and compassionate care. Sarah Sumner, for example, praised the clinic's prompt and thorough service that ensured her 23-year-old horse's recovery from colic, particularly noting the diligence of a veterinarian named Cameron. Similarly, Pat Richards commended the clinic for successfully performing a life-saving colic surgery on her miniature Shetland pony, emphasizing the attentive and caring nature of the staff. Despite the overwhelmingly positive feedback, there was a notable negative review by Tracey Davies, who expressed dissatisfaction regarding pricing transparency. Her experience suggests potential issues with billing practices, as she encountered unexpected charges beyond the initial quoted price. This highlights a possible area for improvement in communication and clarity regarding fees. Overall, Hamilton Equine Veterinary Practice Limited is highly recommended for its expert veterinary services, as evidenced by multiple glowing reviews. However, prospective clients may wish to seek explicit upfront pricing information to avoid any potential misunderstandings. The clinic's commitment to providing high-quality care, as evidenced by several satisfied clients, underscores its standing as a trusted resource for equine veterinary needs in the Hungerford area.
Penstone Veterinary Group, located in Slough, is a well-regarded clinic offering emergency veterinary services with extended hours. The clinic has received a solid rating of 4.5 stars from 14 reviews on Google Maps, indicating a generally positive reception from clients, although the sample size is limited. The customer reviews reflect a range of experiences. Many clients, such as Vicky Morris and Paul Sanders, commend the clinic and highlight the expertise of a staff member named Kim, praised for her knowledge and compassionate care. This suggests that Kim plays a significant role in the clinic's operations and client satisfaction. Similarly, Anna Busse describes the staff as friendly and compassionate, reinforcing the clinic's positive reputation for customer service. However, not all feedback is positive. Vivien Okunbor's review points out issues with the clinic's administrative efficiency, specifically regarding prescription handling and communication. This suggests room for improvement in the clinic's internal processes and customer interaction. Despite these concerns, the clinic's pricing is noted as competitive, being cheaper than most alternatives, which could be appealing to cost-conscious pet owners. Overall, Penstone Veterinary Group seems to provide reliable and compassionate care, particularly through standout staff members like Kim. While there are areas for improvement, particularly in administrative communication, the clinic maintains a positive reputation among many long-term clients.
Penstone Veterinary Group, located in Slough, is a well-regarded clinic offering emergency veterinary services with extended hours. The clinic has received a solid rating of 4.5 stars from 14 reviews on Google Maps, indicating a generally positive reception from clients, although the sample size is limited. The customer reviews reflect a range of experiences. Many clients, such as Vicky Morris and Paul Sanders, commend the clinic and highlight the expertise of a staff member named Kim, praised for her knowledge and compassionate care. This suggests that Kim plays a significant role in the clinic's operations and client satisfaction. Similarly, Anna Busse describes the staff as friendly and compassionate, reinforcing the clinic's positive reputation for customer service. However, not all feedback is positive. Vivien Okunbor's review points out issues with the clinic's administrative efficiency, specifically regarding prescription handling and communication. This suggests room for improvement in the clinic's internal processes and customer interaction. Despite these concerns, the clinic's pricing is noted as competitive, being cheaper than most alternatives, which could be appealing to cost-conscious pet owners. Overall, Penstone Veterinary Group seems to provide reliable and compassionate care, particularly through standout staff members like Kim. While there are areas for improvement, particularly in administrative communication, the clinic maintains a positive reputation among many long-term clients.
The Pines Veterinary Clinic
Maidenhead
The Pines Veterinary Clinic in Maidenhead is a facility offering veterinary services with a specific focus on emergency care and veterinary nurse training. The clinic is well-regarded overall, holding a 4.3-star rating based on 158 reviews, which indicates a generally positive reception from the community. Review feedback presents a mixed picture. On the positive side, the clinic is praised for its compassionate and effective service. For instance, Lisa King commends the staff for handling a sensitive situation involving a deceased cat with care and professionalism. Janet Tinkler highlights the ethical and supportive assistance she received during a distressing puppy scam, particularly praising a staff member named Michaela for her help in re-homing the animals. Cynthia expresses high satisfaction with Dr. Callum's expertise, especially regarding the care of her Ragdoll cats, indicating a specialized understanding of specific breeds. However, there are some negative reviews that highlight issues with the clinic's management and communication practices. David Schofield reports dissatisfaction with the handling of his departure from a service plan, which left him feeling misled and financially burdened. Similarly, a review by Taj Singh recounts a concerning experience involving a misdiagnosis and perceived focus on financial matters rather than animal welfare. Overall, while The Pines Veterinary Clinic is appreciated for its quality care and specialized services, potential clients should be aware of mixed experiences regarding communication and financial dealings. As always, seeking a second opinion for significant diagnoses could be beneficial.
The Pines Veterinary Clinic in Maidenhead is a facility offering veterinary services with a specific focus on emergency care and veterinary nurse training. The clinic is well-regarded overall, holding a 4.3-star rating based on 158 reviews, which indicates a generally positive reception from the community. Review feedback presents a mixed picture. On the positive side, the clinic is praised for its compassionate and effective service. For instance, Lisa King commends the staff for handling a sensitive situation involving a deceased cat with care and professionalism. Janet Tinkler highlights the ethical and supportive assistance she received during a distressing puppy scam, particularly praising a staff member named Michaela for her help in re-homing the animals. Cynthia expresses high satisfaction with Dr. Callum's expertise, especially regarding the care of her Ragdoll cats, indicating a specialized understanding of specific breeds. However, there are some negative reviews that highlight issues with the clinic's management and communication practices. David Schofield reports dissatisfaction with the handling of his departure from a service plan, which left him feeling misled and financially burdened. Similarly, a review by Taj Singh recounts a concerning experience involving a misdiagnosis and perceived focus on financial matters rather than animal welfare. Overall, while The Pines Veterinary Clinic is appreciated for its quality care and specialized services, potential clients should be aware of mixed experiences regarding communication and financial dealings. As always, seeking a second opinion for significant diagnoses could be beneficial.