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Recent reviews also consistently praise the wider team for being friendly, supportive, gentle with pets, and good at keeping owners informed during longer stays or procedures.
Emergency ServicesVeterinary Nurse Training
Corporate
Verified Prices- •Several recent reviewers praise the team for practical, compassionate help, including dealing with a deceased cat brought in from the roadside and taking responsibility for contacting the owner through the microchip details. - One reviewer describes feeling strongly supported during a puppy scam situation, singling out Michaela for arranging sanctuary placement and rehoming help. - A cat owner speaks very positively about Dr.
- •Clear and frequent communication is a standout theme, including WhatsApp updates, phone calls, and photo updates during procedures. - Surgery and dental care are reviewed well, with positive comments about a cat spay, dog castration, and a dental procedure with possible extractions followed by a smooth recovery. - Excellent handling of nervous pets comes up repeatedly, with owners saying their dogs were made to feel safe, welcome, and noticeably more relaxed than at previous practices.
- •Fast access and low waiting times: Owners describe same-day appointments, quick follow-up treatment, and being seen promptly on arrival. - Warm, reassuring care: Reviews repeatedly mention a friendly, helpful team that takes time with both pets and owners. - Good handling of nervous animals: Several reviewers highlight gentle, individual approaches that help anxious pets stay calmer during appointments.
Emergency ServicesVeterinary Nurse Training
Corporate
Verified Prices- •Everyday care: consultations, nurse clinics, six‑month health checks, vaccinations, parasite control, microchipping, blood pressure checks
- •Procedures: neutering, dentistry, surgery
- •Diagnostics: in‑house diagnostic tests and imaging
- •Preventative & routine support: grooming/nail clipping and anal sac expression
- •Travel & access: pet travel documentation (GB) and home visits
- •Species seen: dogs, cats, rabbits and small mammals, plus reptiles/tortoises, cage birds and backyard poultry
- •Referral services (listed): soft tissue surgery referral, orthopaedic surgery referral, cardiology referral
- •Emergency care: emergency support during normal opening hours by calling the practice; out of hours, clients are directed to an external emergency service (MiNightVet)
- •Recognitions listed: Cat Friendly Clinic – Silver and RCVS Client Service Award – Outstanding
- •Owners frequently mention a friendly, welcoming atmosphere, from reception through to the clinical team. - Clear explanations and listening are recurring themes, with vets described as knowledgeable and good at talking through concerns. - Reviews suggest strong experiences in both routine care and higher-pressure situations, including a smooth vaccination visit and an emergency C-section with praised aftercare.
Chobham Veterinary Clinic operates under the Pets 1st Vets/Runnymede Vets website and is part of IVC Evidensia. It appears set up for routine primary-care veterinary work, with additional options such as video consultations, repeat prescriptions, preventive-health plans, emergency help, and food ordering. Reviews consistently describe a warm welcome, easy access to appointments, and consultations that feel thorough and communication-focused rather than rushed.
- •Compassionate end-of-life care is a strong recurring positive: several owners say the team handled euthanasia gently, gave them time and space, and provided thoughtful aftercare. - Staff kindness and support are often praised: positive reviewers describe the vets and reception team as caring, professional and helpful, with named thanks for Dr Brogan Patrick, Rachel and Ovi. - Pricing and communication draw some criticism: one recent reviewer says charges were not clearly discussed and that a breakdown was not provided, while another positive review described prices as reasonable.
- •Reviews repeatedly describe the team as welcoming, friendly, and professional, with owners saying they felt at ease. - A consistent theme is clear communication, including step-by-step explanations, updates during treatment, and guidance on recovery after surgery. - One detailed review highlights support through a complex orthopaedic case, covering X-rays, scans, surgery, and early post-op rehab.
- •Positive comments describe the team as friendly, professional and compassionate, with some long-term clients saying they had been happy using the practice for years. - Owners give specific praise for handling a nervous dog sensitively and for treatment during pancreatitis, including an admission for fluids that one reviewer felt was lifesaving. - Aftercare is mentioned positively by one reviewer, who said they were impressed from first enquiry through treatment and follow-up.
